Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,801 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,801 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Anonymous

Anonymous // 01/01/2019

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“Karen. The staff at the Stapleford branch are particularly helpful, especially Wendy and Charlie. They check my rented property regularly, I have their contractors deal with any maintenance issues, and I am never "ripped off". Very pleased with the service.”

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Posted 6 years ago

“Extremely friendly and professional service. They lettings team kept me up to date every step of the way during my application process and got me into my new home very quickly. Thanks again guys and will certainly recommend Robert Ellis to friends and family!”

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Posted 6 years ago

“Estate Agents are only as good as the attitude of the people within them. I've dealt with them on a professional basis on mortgages for many years and the team have been helping me for the past 8 years on charitable events and simply couldn't do enough to help others. Exemplary!”

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Posted 6 years ago

“Very efficient and extremely helpful”

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Posted 6 years ago

“They were organised and easy to contact. We dealt with the Stapleford Lettings branch and they were a really friendly and accommodating team.”

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Posted 6 years ago

“I was really please with The dale of my house and Debby was more than help full at any time i sak her anout the sale of my house she was do so help full.very happy with all the work she did thank u mrs s barrle”

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Posted 6 years ago

“when ever they come up with Oscar awards for estate agents, then i would say robert ellis would be in the crowd, and the two most favourites to be going on stage to collect, would be Sharee and Mandy, they probably cant sing,or act ! but they are real stars when it comes to being the GOLDEN girls. i would like to thank you both for your assistance in past 18 months, and would hope you continue to be who you are. many thanks DB”

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Posted 6 years ago

“Robert Ellis were very accommodating in the sale of the property we bought. They were efficient and helpful with negotiation between us and the seller. Should we ever sell would definitely use them”

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Posted 6 years ago

“Robert Ellis sold our house within a week of putting it up for sale. We had at least 8 viewings in 2 days of the the board going up. Beth McGill did a fantastic job of keeping me updated throughout the process. I would recommend them to anyone.”

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Posted 6 years ago

“Robert Ellis were very quick to with regard to our letting enquiries, and the whole referencing/signing process ran very smoothly. In particular, Abbie was a very helpful point of contact throughout the process.”

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Posted 6 years ago

“The letting service provided by Robert Ellis is excellent. Our contact Abbie Murphy proved very efficient and handled queries as they came up on a day to day basis. What would be useful is for Robert Ellis is to have some feedback system for where where contractors have provided a service.”

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Posted 6 years ago

“In the lead up to signing the contract Abbie Murphy was extremely helpful”

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Posted 6 years ago

“Did exactly what you want from an estate agent. Valuation was realistic but consistent with others. They were very thorough with the details of our house and found a buyer within 5 days of putting it on to the market. What more could you ask for? Have also supported the local community by generously sponsoring Breaston in Bloom for the past 2 years.”

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Posted 6 years ago

“They act as letting agents for me and I have found them to be efficient, diplomatic and proactive. Importantly, they are also competitively priced.”

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Posted 6 years ago

“We have been tenants in a Robert Ellis property for 5 years and cannot fault them. We are only leaving now as we are moving away from the area. David especially has been fantastic and his customer service is second to none. I would very highly recommend the lettings team in Long Eaton to anyone looking to rent a property in the area.”

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Posted 6 years ago

“Having recently become tenants of Robert Ellis, I am so impressed with their service so far. Abbie was fantastic in helping us secure our lovely rented house and was so supportive throughout the process. Claire was friendly, polite and efficient when we had a few minor maintenance issues. The problems were resolved within 4 days and the contractors sent to us were brilliant. Everyone seems to be so welcoming and happy to help and the team are giving letting agents a good name!”

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Posted 6 years ago

“Our Chain was complicated at times but Beth always tried her best to ensure things ran as smoothly as possible and was quick to communicate with us.”

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Posted 6 years ago

“The valuer was very realistic and had a clear grasp of the market. The valuation was in line with our expectation but is was good to have it reinforced by a professional understanding of the market. The office manager Claire who managed the process was outstanding over a 9 month period. The house was sold stc and then we lost two properties we were pursuing. The third property we went for was delayed as the vendor lost their purchase. Our buyer had been waiting since October and it was now June. Claire managed our buyers expectations and gave honest and clear reassurances and coaching throughout when it seemed our buyer would have to pull out. On top of that Claire managed our requirements as well as our buyers, meeting both sets of needs. The final excellence came when she had to manage our vendor too when the whole thing nearly fell apart. I had constant updates and sound advice throughout. We always felt that more then the very best was being done for us. We did finally exchange contracts.”

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Posted 6 years ago

“A very friendly but professional approach that has been very refreshing. We would not hesitate to recommend your services, many thanks ....”

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Posted 6 years ago

“We recently sold our Chellaston house through Robert Ellis at Stapleford. Paul and Claire handled the process for us. They always kept on top of things and kept us informed and advised throughout. Highly professional and we have no hesitation recommending them to others for either letting (previously) or house sale. Thank you.”

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Posted 6 years ago

Robert Ellis is rated 4.9 based on 2,801 reviews