River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and keen salesman, Dominic.”

Helpful Report

Posted 9 years ago

“So far so good. Sandie has been extremely helpful to us. Roll on August. Joan & Trevor”

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Posted 9 years ago

“I was given a great deal of information about the cruise and that various excursions. I was very pleased with the efficient service.”

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Posted 9 years ago

“Still waiting for reply to some questions”

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Posted 9 years ago

“Very impressed with the Lady (Katherine) who completed all the booking for us. Very efficient and helpful and friendly.”

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Posted 9 years ago

“Very professional service, very swift responses, very good prices.”

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Posted 9 years ago

“When I rang the company I didn't really know which cruise I wanted to take only the dates. I spoke to Simon who asked what amount and what country I wanted and then talked me through the options. He got me a cruise nearest to our anniversary at a good price. He rang back when he said he would and was very patient and good humored.”

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Posted 9 years ago

“Tempting email giving details of Rhone river cruise with Avalon Waterways encouraging us decide on a holiday next spring. A very easy telephone booking made with a helpful concierge. Very pleased with the service given so far.”

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Posted 9 years ago

“Very friendly, helpful man dealt with booking our River Cruise. Very pleased with level of knowledge.”

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Posted 9 years ago

“Professional and courteous”

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Posted 9 years ago

“The staff were very helpful and informative. This is the first time I have used River Voyages and, hopefully, not the last.”

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Posted 9 years ago

“Initial impression good. I am still waiting for the Brochure after a week. Have booked a cabin but have not yet seen a deck plan. Veronica Pillinger”

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Posted 9 years ago

“When selecting a cruise my first port of call!! is River Voyages and Michelle Clarke who has always been great to deal with, very pleasant and helpful. A company worth dealing with”

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Posted 9 years ago

“The lass I dealt with, Emma, was very helpful and knowledgable. She explained various options and why she would recommend them or not, and 'phoned back when she said she would. She also had such a lovely cheerful voice it was pleasure to speak to her”

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Posted 9 years ago

“Thank you Katy for all your help, we are now looking forward to our river cruise in April 2016, cant come soon enough. Kind regards Robert & Jill Archibald.”

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Posted 9 years ago

“The Cruise Concierge, Emma Gray, whom I placed my order with was extremely friendly and helpful. She spent time going through various options with me until I was happy with my choice of cruise. Once booked, I had a few questions about the invoice from the cruise company and about what was included. Emma was very efficient and promptly came back to me with all the required information. I am impressed with the service and would definitely recommend using RiverVoyages.com.”

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Posted 9 years ago

“Thanks to cruise 118.com”

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Posted 9 years ago

“Representatives always helpful and prompt in their responses. Very useful in helping to choose between a number of different providers of almost identical cruises.”

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Posted 9 years ago

“The operative I was in contact with did a very efficient job.”

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Posted 9 years ago

“Very helpful and efficient with quick confirmation of booking”

Helpful Report

Posted 9 years ago

River Voyages is rated 4.8 based on 1,977 reviews