River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,981 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,981 reviews

Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My holiday arrangements were handled efficiently in a courteous and friendly manner. Any questions I had were dealt with speedily and satisfactorily. Five star performance.”

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Posted 10 years ago

“Sue, was very helpful, friendly and professional”

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Posted 10 years ago

“We are disappointed that we still have not received any documentation. We booked last Friday. Patricia Wilson”

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Posted 10 years ago

Good Morning, Thank you for your review, I have checked your booking and noted that Dom Crockett has ordered your paperwork. Invoices can take up to 28 days to arrive after the booking has been made. Kind Regards Customer Relations Manager

Posted 10 years ago

“Every dealing/booking with River Voyages has been great so far . Michelle Clarke has been the agent I have dealt with mainly over the years and she has made it an enjoyable experience.”

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Posted 10 years ago

“Punctual, efficient help and advice to accommodate our requests, very satisfied thank you”

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Posted 10 years ago

“Excellent service”

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Posted 10 years ago

“Friendly, helpful and knowledgeable.”

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Posted 10 years ago

“Did not give information vital to me as it turned out before I booked the cruise”

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Posted 10 years ago

Dear Mrs Stevens, I have responded to your review. Please let me know if you need any further assistance. Kind Regards Lynsey Smith

Posted 10 years ago

“I preferred to correspond via e mail. This seemed to be a problem for your call centre and I was constantly asked unnecessary questions about preferences when I had stated these facts in the very first enquiry via your web site contact form.”

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Posted 10 years ago

Dear Mrs Kirkup, thank you for your feedback. I have added your request on to your booking. I am sorry for any inconvenience caused. Kind Regards, Michelle Payton

Posted 10 years ago

“We were offered a variety of options and feel comfortable with the cruise we have chosen.”

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Posted 10 years ago

“Very helpful throughout the procedure, every detail explained.”

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Posted 10 years ago

“Great service, we are in New Zealand booking a river cruise in France, great service and communication.”

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Posted 10 years ago

“Very pleased with the service, very helpful and informative.”

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Posted 10 years ago

“booked with confidence and looked after by your staff”

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Posted 10 years ago

“Actually enjoyed the experience, you made it easy very nice people to deal with . Thank you”

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Posted 10 years ago

“We dealt with Erin who was extremely efficient and friendly. She called when we emailed and always kept us informed on everything she was doing”

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Posted 10 years ago

“I found Katy Porter extremely helpful”

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Posted 10 years ago

“Came across this internet company by chance and have had good service from them. I sure will be using them again. RG Weymouth.”

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Posted 10 years ago

“We were very happy with the clear and knowledgable advice given to us when booking our Holiday with Erin Madin . Thank you. Yours sincerely Vernon Cumpstey”

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Posted 10 years ago

“I have booked a few river cruises now with River Voyages. I have been very satisfied with the service. A young lady called Emma Taylor has done the bookings for us in the past, I have found her very helpful & very prompt. Kind Regards Kevin Pilling.”

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Posted 10 years ago

River Voyages is rated 4.8 based on 1,981 reviews