River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,979 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rebecca was very helpful and sorted out the trip for us with prefered mode of transport. thank you”

Helpful Report

Posted 2 weeks ago

Dear Guest Thank you for your review, We are very happy to hear that Rebecca was so helpful and able to organise your trip with your preferred mode of transport. We're thrilled she made everything straightforward for you, and we truly appreciate you taking the time to share your feedback. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Rebecca took my call and couldn’t have been more helpful. Two dates were available and she made sure that I got the best deal. Now I am really excited!”

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Posted 2 weeks ago

Dear Valued Guest, Thank you so much for sharing your experience! We are delighted to hear that Rebecca was able to help you find the best deal and make the booking process so smooth. It’s wonderful to know you are feeling excited about your upcoming river voyage! We will be sure to pass on your kind words, they will indeed mean a lot to her. Thank you once again. Kind Regards Customer Relations.

Posted 2 weeks ago

“Elizabeth was so helpful on my initial enquiry, I felt we got a really good price, we were kept informed from booking until travel and then enjoyed a wonderful river cruise with Tui”

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Posted 1 month ago

“My river cruise was amazing-thanks to everybody who looked after me, i.e. the whole crew. I have never been on a holiday so well organised and efficient and luxurious!”

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Posted 3 months ago

“Very smooth and efficient booking through RiverVoyages. Most helpful and always in contact as needed.”

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Posted 3 months ago

“Amazing places we visited. Fantastic boat. Accommodation was first class along with the food and drinks. Every member of staff aboard was the best”

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Posted 3 months ago

“The company handled my late booking ver well. All done by phone and e mail in a professional way.”

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Posted 3 months ago

“Rebeca Rimmer always listens to what you say and what you are expecting from your cruise , The cabin level, and position on the ship, the best time of year to go on different rivers, the best and most convenient flights for you. Also the cruise line that will suite you best as there a lot of different cruise lines out there, but they dock in different places and Rebeca makes sure you will see the places you want and that is where we find it is good to do the same river more than once, but with a different cruise line. But most of all, from making your first enquiry they reply with all the different options, length of cruise, dates, cabins available and different prices so you have all that information so you can then peruse the brochures to help make the right decision for you, because they are agents for multiple cruise lines so have more options for you to choose from, but they are always available at the end of the phone to clarify any points you are not sure about, and that is why since using Rebeca and River Cruises we have always had a perfect cruise.”

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Posted 4 months ago

Dear Mike and Lynda Thank you so much for your incredibly kind and detailed feedback. We are delighted to hear that Rebecca Rimmer has consistently provided such attentive and personalised service, helping you find the perfect cruise experiences. Rebecca’s dedication to understanding your preferences from cabin location and cruise line selection to the best seasonal timings and flight options truly reflects the care we aim to provide at River Voyages . It's wonderful to know that her expertise and thorough approach have made your planning process smooth and enjoyable, and that you've found real value in exploring the same rivers with different cruise lines. We are so pleased that your cruises have been perfect, and we are very grateful for your continued trust in Rebecca and our team. We look forward to helping you plan many more memorable journeys. Kind regards Customer relations

Posted 4 months ago

“Need a piece of wood to stop losing small things under the closet”

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Posted 5 months ago

“Booking with River Voyages was great. Shirley got us a great price and was very helpful in helping us complete our booking. All the arrangements worked out just fine and we had a great river cruise”

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Posted 5 months ago

“All well coordinated and organised”

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Posted 5 months ago

“Very happy with the cruise and the crew also the food was very good..perhaps some of the docking places didn't have much to explore while we docked..overall very happy..”

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Posted 5 months ago

“Fabulous cruise , our Ta Laura Wing was amazing , kept us updated and was extremely helpful throughout”

River Voyages 5 star review on 15th August 2025

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Posted 6 months ago

“Totally supportive from start to finish. Were especially helpful as we were on holiday to the USA when booking so it added some minor difficulties which River Cruises sorted out.”

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Posted 6 months ago

“We much enjoyed and appreciated hard work undertaken by the Captain and crew in making it a river cruise to remember. The Cruise Director (Mario) ensured that we had all the information needed to appreciate our holiday itinerary from providing details of future activities/events to the organisation of each. As previously noted (By Jacqueline Dugan) there was a need to hospitalise my sister-in-law (Mrs Margaret Dugan on Thursday 31st July which entailed the Captain and Mario to act accordingly to manoeuvre the ship to a suitable jetty. Mario then arranged for an ambulance to transport Margaret and her husband to the nearest hospital. Margaret is still in hospital awaiting medical clearance to travel back to the UK. Mario thereafer, kept in close contact with the hospital and ensured that we were all aware of the latest developments.”

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Posted 6 months ago

“What a memorable holiday. This Voyage was so wonderful from the moment I arrived the staff we warm and welcoming. Food and facilities excellent - a feeling of being a VIP. Good entertainment and excursions excellent. I did the Prague extention- a stunning city and a lovely Art Deco hotel, great way to finish the holiday. I will look to book for another River Cruise. The only downside was the single supplement, making the trip pretty expensive. However I can't fault the holiday itself.”

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Posted 7 months ago

“Everything organised to perfection both by River Cruises and Scenic. So impressed always there when we had any questions with quick responses.”

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Posted 7 months ago

“Easy to book and helpful right up to departure.”

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Posted 7 months ago

“Always helpful”

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Posted 8 months ago

“On 28 May the online deck showed a fitness studio. This was confirmed by the cruise director. It was not there! Very disappointing.”

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Posted 8 months ago

River Voyages is rated 4.8 based on 1,979 reviews