River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,976 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,976 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking with River Voyages was great. Shirley got us a great price and was very helpful in helping us complete our booking. All the arrangements worked out just fine and we had a great river cruise”

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Posted 1 week ago

“All well coordinated and organised”

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Posted 1 week ago

“Very happy with the cruise and the crew also the food was very good..perhaps some of the docking places didn't have much to explore while we docked..overall very happy..”

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Posted 2 weeks ago

“Fabulous cruise , our Ta Laura Wing was amazing , kept us updated and was extremely helpful throughout”

River Voyages 5 star review on 15th August 2025

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Posted 3 weeks ago

“Totally supportive from start to finish. Were especially helpful as we were on holiday to the USA when booking so it added some minor difficulties which River Cruises sorted out.”

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Posted 3 weeks ago

“We much enjoyed and appreciated hard work undertaken by the Captain and crew in making it a river cruise to remember. The Cruise Director (Mario) ensured that we had all the information needed to appreciate our holiday itinerary from providing details of future activities/events to the organisation of each. As previously noted (By Jacqueline Dugan) there was a need to hospitalise my sister-in-law (Mrs Margaret Dugan on Thursday 31st July which entailed the Captain and Mario to act accordingly to manoeuvre the ship to a suitable jetty. Mario then arranged for an ambulance to transport Margaret and her husband to the nearest hospital. Margaret is still in hospital awaiting medical clearance to travel back to the UK. Mario thereafer, kept in close contact with the hospital and ensured that we were all aware of the latest developments.”

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Posted 3 weeks ago

“What a memorable holiday. This Voyage was so wonderful from the moment I arrived the staff we warm and welcoming. Food and facilities excellent - a feeling of being a VIP. Good entertainment and excursions excellent. I did the Prague extention- a stunning city and a lovely Art Deco hotel, great way to finish the holiday. I will look to book for another River Cruise. The only downside was the single supplement, making the trip pretty expensive. However I can't fault the holiday itself.”

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Posted 1 month ago

“Everything organised to perfection both by River Cruises and Scenic. So impressed always there when we had any questions with quick responses.”

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Posted 1 month ago

“Easy to book and helpful right up to departure.”

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Posted 2 months ago

“Always helpful”

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Posted 2 months ago

“On 28 May the online deck showed a fitness studio. This was confirmed by the cruise director. It was not there! Very disappointing.”

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Posted 2 months ago

“I can't thank Rebecca Rimmer enough for her help with booking 2 cruises. I was a bit undecided about which to choose, but nonetheless she was extremely helpful and patient. She appears to be very knowledgeable about the cruises and it was very helpful to hear about her experiences, so that I could know what to expect. The cruises I've booked are in July and August 2025, so I can't review the actual holidays yet but I have no hesitation in recommending Rebecca and would happily book through her again. Thank you Rebecca.”

Helpful Report

Posted 3 months ago

Dear Pauline Thank you for your review, River Voyages are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 months ago

“I contacted River Voyagers via the live chat and Rebecca said she would find out the information I asked for and phone me back. She did phone back and although I asked her to look at different options she did as requested in a very professional manner. We were very happy with the service she provided.”

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Posted 4 months ago

Dear Guest Thank you for your 5 star review, River Voyages are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 4 months ago

“As in all our previous cruises, David and myself have received excellent service from River Voyages, from the beginning to the end,nothing too much trouble for our so caring concierge Elizabeth.”

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Posted 4 months ago

“East and efficient service with Rebecca Rimmer - We changed our minds a couple of times and she went away and re investigated what was possible - very pleased and reassured by her knowledge”

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Posted 11 months ago

“Very simple and straightforward!”

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Posted 1 year ago

“.Dealt with Rebecca Rimmer to book this cruise. I can honestly say she was superb. Out of all the people I have dealt with, over the years booking 2-3 cruises per year, she was the most professional, knowledgeable , efficient and helpful. Cannot praise her highly enough. Would book through this company again due solely to this lady . Have not been on the holiday yet but her part in organising and helping us iron out difficulties has been faultless”

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Posted 1 year ago

“Rebecca Rimmer handled our two bookings very professionally, in good time and was very courteous. I would have no hesitation in going back to Rebecca to book further Cruises.”

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Posted 1 year ago

“Rebecca was very informative and helpful with regards to our options when booking our river cruise. She was also very prompt at sending the confirmation email. Thank you.”

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Posted 1 year ago

“Knowledgeable and efficient agent (Rebecca Rimmer). Couldn't ask for more.”

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Posted 1 year ago

River Voyages is rated 4.8 based on 1,976 reviews