My name misspelt on letter forwarding Incorrect invoices which were not logical. Unclear that no fee on credit card for deposit was already included within the discount. Still shown as separate item on amended invoice. Told I may wish to book extra excursions and then told there were none on this cruise. Passport detail needed to be corrected when I checked on Emerald website booking detail. Transfer to airport from Nuremberg not confirmed on Emerald booking website. When queried was told that this was "normal" and will be done later. I hope so. Not enough attention to detail and the individual customer.
8 years ago
River Voyages has a
4.8
average rating
from
1,967
reviews
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