“The engineer spent 2 hours assessing the job and thentold us it would cost about£1000 pounds to complete on a later date. We felt this was rather a lot and had already got a bill for about £150 for the assessment. We later employed a local engineer who did the assessment free and completed the job for less than half the price. I would never use this service again.”
“Nothing wrong with the service and the plumber was courteous. The problem is the extortionate prices. The lady on the phone explained the rates before we went ahead. I estimated the bill to be around £400 tops. It turned out at £530+. Won't be using them again, and if you take my advice, wait a couple of days for a local plumber and save yourself some money”
“Excellent service from Mohammed , job done in a very professional attitude. Would not hesitate to request him again . Very pleased with professionalism ,”
Thank you so much for taking the time to share your experience. We're so pleased to hear that you received excellent service from our engineer Mohammed! Also that the job was done in a very professional attitude, that you wouldn't hesitate to request him again and that you were very pleased with his professionalism!
We always hear great feedback from our customers about Mohammed so we're glad you also found this to be the case! He is a real credit to our company.
Thank you once again for taking the time to share your experience. Please do not hesitate to contact us again if we can be of assistance.
Kind Regards, Hannah
Dear Mrs Wizcroft,
Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer turned up on time, did the job professionally, had a nice manner and you were delighted with our service.
As you can imagine, these are qualities about our service that our customers value most highly, so we're glad you found this to be the case!
Thank you once again for taking the time to share your experience. Please do not hesitate to contact us again if we can be of assistance.
Kind Regards, Hannah
“Excellent service from Mohammed , job done in a very professional attitude. Would not hesitate to request him again . Very pleased with professionalism ,”
Thank you so much for taking the time to share your experience. We're so pleased to hear that you received excellent service from our engineer Mohammed! Also that the job was done in a very professional attitude, that you wouldn't hesitate to request him again and that you were very pleased with his professionalism! We always hear great feedback from our customers about Mohammed so we're glad you also found this to be the case! He is a real credit to our company. Thank you once again for taking the time to share your experience. Please do not hesitate to contact us again if we can be of assistance. Kind Regards, Hannah
Thank you for taking the time to share your experience. We're so pleased to hear that you found Mohammed to be very helpful and efficient. Here at Rightio we take pride on being able to deliver a helpful and efficient service so we're glad you found this to be the case!
Please do not hesitate to contact us again if we be of assistance in the future.
Kind Regards, Hannah
“No one ever came.
Took unauthorised payment, promised to refund - didn't.
One month later still fighting to receive repayment.
It couldn't be any worse.”
“Furious with the lack of service I've received. I found Rightio online, with the promise of same day call out. They phoned me later to tell me they could only do first thing in the morning. I accepted as I was promised I would be the first call of the day between 8-9. I made arrangements to take the morning off work and of course it gets to 9:30 and still no show... I phone and they apologise and say someone will contact me... at 10:15 I'm then phoned and told the engineer is on their way. 10:30 I'm called again to say, there is no parking so the booking should have never been booked in the first place! They had asked me about parking yesterday and I told them their wasn't any! Complete waste of my time!”
“Disgusting service from the locksmiths that came. The man that came to fix my porch door told me the lock mechanism was broken and proceeded to crow bar and drill my front door, he has damaged all the door and the door frame to the point where I now need a new one. Charged me £147 and left me with nothing but a damaged door which I now need to replace. I did not ask him to break my door open I asked him to fix the lock, if he couldn't have done it he should have left. When complaining I have no joy and their customer service is terrible. I would never go with this company ever again and would not recommend it. I also had a phone call the day after to say I hadn't paid the money even though I had given them my card details when I booked. Shambles of a company”
Dear Mr Evans,
Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be very polite, knowledgeable and our service to be quick!
We're also happy to hear that you would recommend us! Knowing that a customer would recommend us to others is great for us to hear as we know we have definitely done our job right.
Thank you once again for taking the time to leave us a review. Please do not hesitate to contact us again if we can be of assistance.
Kind Regards, Hannah
“I spoke to a polite receptionist to book appointment for a plumber got a follow up call to tell me what time they would be here and Omar came did a good job very pleasant very happy with his work explained what needed to be done and left within hour well done very good company will use them again”
Dear Mrs Ertas,
Thank you so much for taking the time to share your experience. We're so glad to hear you found us to be a very good company. Also that you found our receptionist to be polite and you received a follow up call to tell you what time we would arrive at your property.
We're also happy to hear that you found out engineer Omar to do a great job, he was pleasant and you were very happy with his work! Also that he explained things well and completed the job and left within the hour.
Thank you once again for taking the time to share your experience, please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mrs Wooster,
Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our operators to be friendly and helpful. We're also glad to hear that you found our engineer to be very good.
All of our engineers are helpful and friendly, well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you know you are in the best possible hands.
Thank you once again for taking the time to leave us a review. Please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah
Dear Miss Willie,
Thank you so much for taking the time to leave us a review. We're so pleased to hear that you had an electrician at your property within a reasonable time frame of having called us.
We're also glad to hear that you found our workman to be excellent. All of our engineers are helpful and friendly, well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you know you are in the best possible hands.
Thank you once again for taking the time to leave us a review. Please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mrs Crook,
Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be great right from the start of making your first call through to being able to get back into your property in under one and a half hours.
Here at Rightio we pride ourselves on being able to provide a fast and efficient service so we're glad to hear that you are a very happy customer!
Thank you once again for taking the time to share your experience. Please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah
“Mohammed was very helpful, reassuring and friendly. I would definitely recommend this company and would highly rate the professional nature of the electrician. 5 stars all around.”
Dear Valued Customer, thank you for leaving a review of our business as this helps us to monitor and improve our services in the future. All of our engineers have a minimum of 5 years experience and so it is great to hear that as well as completing a job in which you were happy with, that you also found our engineer to be very helpful, reassuring and friendly during its completion. We really appreciate any recommendations of our company and would be more than happy to assist you with any repair work that you may require in the future. Best Regards, Fergal.
“Rightio do not even deserve 1 star - Account managers are rude and unhelpful. After a service on my boiler I have had issues with my heating and informed i was then infomred i may need a new pump although after the service all was in working order. After 3 calls to the service center to see what was happening with my outstanding job, I was informed the work was not covered due to my contract going LIVE later in the month. In the end due to the rudeness of the service manager Azir I have cancelled my account. An absolute disgrace leaving a child with no heating after wok that they have carried out.”
Dear Valued Customer, thank you for leaving a review of our business as this helps us to monitor and improve our services in the future. All of our engineers have a minimum of 5 years experience so it is pleasing to hear that you consider Mohammed to have completed a very efficient job. Please do consider using Rightio for any of your repair work for the future. Best Regards, Fergal.
Dear Chris, we really appreciate that you have left a review of our company online as this helps to improve our services in the future as well as to pass feedback throughout our organization. All of our engineers have a minimum of 5 years experience so it is encouraging to hear to Mohammed was able to identify and resolve the problem quickly and efficiently. Please do consider using our services again in the future for any of your repair requirements. Best Regards, Fergal.
