Rightio Reviews

Name: Rightio
Rating: 4.77

4.8 Rating 2,927 Reviews

94 %

of reviewers recommend Rightio

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4.8

Based on 2,927 reviews

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About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous

Anonymous // 01/01/2019

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“Excellent work and will recommend to people.”

Helpful Report

Posted 8 years ago

Dear Mrs Priestley, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our work to be excellent and also that you would recommend us to others! Knowing that a customer would recommend us to others is great for us to hear as we know we have definitely done our job right. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 8 years ago

“If I could leave no stars I would my boiler had a miss firing pilot light reported on the 27/10 an engineer was supposed to come on the 30/10 noshow another engineer arrived on the 31/10 fixed the problem we thought. A few days later and it’s gone wrong again the fuse had blown couldn’t find cause fitted new fuse went an hour later another guy came out the next day changed fuse again said something else was needed left said would be back next day after at least 50 calls 9 turnouts and 3 missed appointments still no working boiler today is the 2/12 I’ve had no hot water for over 3 weeks no heating on and off for over 5 I’m disabled and very angry at the lack of response from the management they never return calls as promised I’ve cancelled doctors appointments an evening out and lastly cut my break short as they were due to come out and they never showed not even an apology now seeking legal advice.”

Helpful Report

Posted 8 years ago

“Engineer didn't really know what he was doing on this job, spent 20 minutes saying my filter was broken when the only problem was the protection caps were not removed (in manual) then removed a non return valve as he didn't know what was (states do not remove in bold in the manual) told me it was a very odd fitting to connect piping to water supply (it was just a standard washing machine/dishwasher tap) then proceeded to state the job is very complicated and will have to have a second call out as it will take a few hours- I ended up cancelling this and fitting it all myself in under 90 minutes and at £99 per hour a fraction of the cost, called up to cancel the job and explain why and the operator didn't seem interested in the slightest- all in all an expensive bad decision, think I will stick to friendly local plumbers than through a company from now onwards”

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Posted 8 years ago

“I was calling 4 time,every time say it will come very fast...i was waiting 4 hour,nobody come ,no serious no respect”

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Posted 8 years ago

“Professional,effecient and punctual. They called us back promptly to make an appointment and collected the parts and fitted the new shower in the time that was quoted.”

Helpful Report

Posted 8 years ago

Dear Mrs Ali, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found Rightio to be professional, efficient and punctual. Also that we called you back promptly to make an appointment, collected any parts and fitted your new shower in the time that was quoted to you. Here at Rightio, we aim to do things right, so we're glad you found this to be the case. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 8 years ago

“Engineer attended and payment was taken. Within 4 hours the Combi Boiler had lost all pressure again so no heating or hot water. Return appointment booked for 2 days later but Engineer failed to show. Chased all day with call-centre who promised Engineer was on route, promised to call me back but never did, right up to 17:30pm when they finally confirmed Engineer would be there in 3 days time. Wasted money (£130), wasted 1.5 days holiday from work, and 1 week later still without heating or hot water (family home with small children). Refund requested & will look elsewhere.”

Helpful Report

Posted 8 years ago

“Very quick response and kept me informed all the way through the process”

Helpful Report

Posted 8 years ago

Dear Mr Prinzi, Thank you so much for taking the time to share your experience. We're so pleased to hear that Rightio provided you with a 5 star service, a very quick response and we kept you informed of any updates all the way through the process. As you can imagine, providing quick responses and keeping our customers informed throughout the process are qualities about our service that our customers value most highly, so we're glad you found this to be the case. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 8 years ago

“Workman was very competent and approachable, thiugh previous job over ran so arrived well beyond the window I had been given.”

Helpful Report

Posted 8 years ago

Dear Mr Harries, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer was very competent and approachable. We do however apologise that our previous job had run over so it meant that our engineer arrived well beyond the time slot you had been given. Please do not hesitate to contact us if we can be of assistance in the future. Kind Regards, Hannah

Posted 8 years ago

“The engineer called one day after our first phone call. Serviced the boiler in a very efficient manner.”

Helpful Report

Posted 8 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer came out to you one day after your initial call and serviced your boiler in an efficient manner. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 8 years ago

“the engineer did an excellent go RIGHTIO IS RIGHT ON”

Helpful Report

Posted 8 years ago

Dear Mr Ferguson, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer was excellent and that you feel Rightio is Right on! Please do not hesitate to contact us in the future if we can be of assistance again. Kind Regards, Hannah

Posted 8 years ago

“I spent 3 days waiting around for someone to show up”

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Posted 8 years ago

“The plumber arrived on time, worked very quickly and got the issue resolved”

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Posted 8 years ago

Dear Mr Wadge, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer arrived on time, worked very quickly and got the issue resolved. . Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 8 years ago

“Job done real , stopped the leaking seal!”

Helpful Report

Posted 8 years ago

We're so glad to hear that the job was done real and stopped the leaking seal! Please do not hesitate to contact us in the future, we will be happy to assist. Kind Regards, Hannah

Posted 8 years ago

“nothing was a bother to engineer good at his job”

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Posted 8 years ago

Dear Mr Ramsay, Thank you so much for taking the time to leave us a review. We're so pleased to hear you found our service to be no bother and our engineer was good at his job! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 8 years ago

“Your man identified thd problem and quickly solved it”

Helpful Report

Posted 8 years ago

Dear Mr Nelmes, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer identified the problem and quickly solved it. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 8 years ago

“Engineer/ plumber was professional. Although he had been given the wrong job by the company he took the error in his stride and completed quickly”

Helpful Report

Posted 8 years ago

Dear Mrs Kiapi, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer was professional and although he had accidentally been given the wrong job by us he took the error in his stride and completed the job quickly. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 8 years ago

“The plumber was quick, efficient, kind and reassuring and dealt with the problem immediately.”

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Posted 8 years ago

Dear Mrs Elwes, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer was quick, efficient, kind, reassuring and dealt with the problem immediately. Please do not hesitate to contact us in the future, we will be pleased to assist. Kind Regards, Hannah

Posted 8 years ago

“The men arrived within the promised timescale.”

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Posted 8 years ago

Dear Mr Walmsley, We're so pleased to hear that our engineers arrived within the promised timescale! Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 8 years ago

“Engineer Terry was on time and fixed our problem boiler within 45 minutes, a really good Job considering it was Sunday morning.”

Helpful Report

Posted 8 years ago

Dear Mr Walker, Thank you so much for taking the time to share your experience. We're so glad to hear that our engineer Terry was on time, fixed your boiler problem within 45 minutes and it was a really good job considering it was a Sunday morning. Here at Rightio, we do our best to ensure all of our customer receive great customer service, so we're glad you found this to be the case. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 8 years ago

“Righteous provided a prompt response and arranged for an engineer to call out quickly and conveniently for us. The work undertaken by the engineer was of a good standard and he was very helpful and polite.”

Helpful Report

Posted 8 years ago

Dear Mr Lock, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found Rightio to provide you with a prompt response, we arranged for an engineer to call out to you quickly and it was convenient for you. Also that our engineers work was of a good standard and he was very helpful and polite. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 8 years ago

Rightio is rated 4.8 based on 2,927 reviews