Ride + Glide Reviews

Name: Ride + Glide
Rating: 4.92

4.9 Rating 1,460 Reviews

99 %

of reviewers recommend Ride + Glide

Company Reviews

Metrics

4.9

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Ride + Glide 5 star review on 19th April 2021

Oliver Fagan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service by Ride and glide, fast delivery and the support team were quick to reply to any enquiries. Definitely will be purchasing from R+G in the future!”

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Posted 1 day ago

“I managed to find the e-bike I wanted & with smooth communications, the transaction was fulfilled and I've been satisfied with my purchase ever since”

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Posted 3 days ago

“Found a nearly new E Bike and offered 2/3 of new price, which was excepted; bargain! Called R&G to enquire about delivery, they were very helpful. Bike arrived within days and was exactly as advertised. Really pleased, thanks.”

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Posted 6 days ago

“The service from Ride & Glide is super from sales to fast delivery. I highly recommend this company 10/10. And the bike i bought the Himiway D5 is beast of a bike. Thank you.”

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Posted 6 days ago

“Perfect fit rear brake cable for apollo city pro”

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Posted 1 week ago

“Great guys always go the extra mile with great products!!! Get a onewheel!!!”

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Posted 1 week ago

“Top customer service will definitely recommend”

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Posted 1 week ago

“Transaction was nice and smooth Delivery very poor damage to goods Came to an agreement after a few emails not the outcome I was hoping for but it's something towards damages”

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Posted 2 weeks ago

Hi Iain, Thanks for your feedback. We’re glad the order itself went smoothly, but I do want to be clear about the damage issue. Exchanges and courier claims can only be processed before a bike is assembled and ridden, as the item has to be unused and verifiable as new. In your case the bike had already been built and ridden, which is why an exchange or courier claim was not possible. That isn’t us being awkward, it’s simply how the process works across the industry. I appreciate the outcome wasn’t exactly what you had hoped for, but we did make sure a resolution was reached. We’ll continue to work closely with our couriers to keep delivery standards high, and our team is always here if you need support in the future. Thanks Ride + Glide

Posted 2 weeks ago

“Great selection of electric bikes. Easy finance options and quick delivery. Very impressed. Thank you. My Fiido X 2025 is brilliant!!!”

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Posted 2 weeks ago

“Great experience with Ride + Glide I listed my bike and within a week I had an offer on it A van picked it up without me having to pack it in a box, the guys that picked it up were really pleasant and helpful. And the best part I was payed within a few days of my bike leaving my garage. Great service guys Would definitely use Ride + Glide again Will recommend to my friends”

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Posted 3 weeks ago

“Bought my first e bike arrived fast and is perfect will definitely buy more products from ride and glide”

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Posted 1 month ago

“My item arrived quickly, after having problem with DPD, Amy helped me out a lot with sending new tracking information and giving me information about my items location. Extremely helpful. Thank you very much!”

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Posted 1 month ago

“My ebike was sold very quickly indeed, and the collection was arranged promptly. The guys who collected my bike were very polite, helpful, and made sure that it was secured properly in their van. Many thanks.”

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Posted 1 month ago

“Very very happy with my purchase,should of done it ages ago..”

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Posted 1 month ago

“The purchase was smooth, delivered within 2 days as advertised and the Super 73 has more than delivered to my expectations.”

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Posted 1 month ago

“First class service from start to finish very quick delivery and going to order another revi bike for my other grandson when he goes on holiday next week for him coming back”

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Posted 1 month ago

“Service was great, can’t give a 5 due to the delivery being delayed. But would certainly buy from here again. Thank you!”

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Posted 1 month ago

“I ordered my Fiido Titan with extra batteries and rack package deal. I needed the bike quick, as I was due to leave early the following week, so Peter arranged for a Saturday delivery for me. Before ordering, I already knew that the extra batteries and rack would be delayed, as they have to be shipped from China. Communications from Ride and Glide was excellent, with lots of emails and even a phonecall from the boss to ensure my delivery would be in time, as they normally like to quality and safety check all the bikes before sending them out. My bike arrived promptly just after 9:00am. The bike was dropped curbside on a pallet (free wood!!!). I highly recommend Ride and Glide and they are on my watch list for future purchases. Oh I forgot to mention, buying from Ride and Glide is substantially cheaper than buying direct and being a Fiido agent, I imagine they have good access to Fiido customer services if needed.”

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Posted 1 month ago

“So pleased with my new fiido d11 great looking bike and rides great. Wanted to purchase through a dealer and opted for ride and glide who were great ,highly recommend 👌”

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Posted 1 month ago

“Easy purchase from start to finish. Very efficient company to deal with.”

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Posted 1 month ago

Ride + Glide is rated 4.9 based on 1,460 reviews