Ride + Glide Reviews

Name: Ride + Glide
Rating: 4.92

4.9 Rating 1,484 Reviews

99 %

of reviewers recommend Ride + Glide

Company Reviews

Metrics

4.9

Based on 1,484 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Ride + Glide 5 star review on 19th April 2021

Oliver Fagan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good seller great communication fast next day delivery’s no problems at all will buy again”

Helpful Report

Posted 6 days ago

“Informing me and re-assuring me about the sale, i.e. payment for my bike, pick-up, etc; I now feel confident I will be paid for the bike in a proper manner.”

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Posted 6 days ago

“Excellent service! When the wheels i ordered where out of stock they got me tge same wheel but in a different colour. Thanks”

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Posted 1 week ago

“My new Fiido C11 Pro has arrived and I’m very happy with it! I was a little nervous to buy without trying (I live in a remote area of Wales) but felt confident after talking to the sales team. DHL unfortunately let them down a bit due to conflicting updates on my actual delivery date, but again the team were straight onto it and resolved the problem for me. Great customer service:)”

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Posted 1 week ago

“I am leaving feedback as a seller… I was pleased to find Ride and Glide after finding out I couldn’t sell an electric bike on EBay. I listed on another marketplace but had mostly slightly rude enquiries and offers and I wasn’t confident to meet any of these strangers and navigate exchanging the bike for cash… Ride and Glide make everything easy and the collection and delivery of the bike and handling of payment is worth every penny… I would have liked to be able to edit my listing (I believe this feature is coming). I would also have liked a more transparent process of regular updates eg. ‘Your courier has collected, the courier has delivered to the buyer, the buyer now has 2 days to check the bike, we have received payment, the buyer is satisfied and you will now receive payment’. I had to regularly ask for updates and next steps and at one point was worried I would not get paid at all! However customer service was excellent and they responded immediately to my questions. Overall I am happy with my experience.”

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Posted 2 weeks ago

Hi Jessica, Thanks for taking the time to share your experience and for choosing to sell your bike through us! We’re glad everything went smoothly overall and that our team were able to help whenever you needed. Just to clarify for others reading, sellers are always informed of the process before collection, including that once the buyer receives the bike, they have 48 hours to confirm they’re happy before funds are released. Collections and deliveries are arranged as quickly as possible, and we’re always adding new features to make the experience even smoother. Appreciate the honest feedback and the four stars. Hopefully next time we’ll earn the fifth. Thanks The Ride + Glide Team

Posted 2 weeks ago

“Ordered on weekend, got a message from the team at ride and glide Monday about my delivery prefs and was delivered shortly after with no concerns. I'm now riding my new fiido m1 pro and it's a beast 💪”

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Posted 2 weeks ago

“Exceptional service and communication, Thank you.”

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Posted 2 weeks ago

“Amazing customer service and support the best prices would highly recommend”

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Posted 2 weeks ago

“Sold my Super73 S2 through R+G's Marketplace. Staff were so helpful and made it such a worry-free and easy process. Thank you so much, guys!”

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Posted 2 weeks ago

“Very happy with the service and communication from Ride+Glide. Delivery received quickly.”

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Posted 2 weeks ago

“Very helpfull. Super fast delivery. Loving my new XR classic”

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Posted 2 weeks ago

“Originally ordered a blue 18" revvi for my daughter in August (being organised for Christmas) I was then contacted by Peter I believed to explain they didn't have any blue in stock and would I like another colour instead assuming it was for now, I explained it's for Christmas so there was no rush and I could wait for when the blue come into stock, Peter was amazing and so helpful and explained if there was a point that the blue didn't come back into stock a black one would be placed aside ready for my daughter which was amazing. She just so happened to want the black more so we arranged for it to be delivered which was really quick! Peter was a massive help throughout and communication was spot on. Can't wait for her to see it Christmas Day thank you so much!”

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Posted 3 weeks ago

“I’m really happy that I’ve chosen to buy my e-bike with Ride+Glide as first time buying I have to say costumer service is excellent, delivery was really quick Everything 10/10”

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Posted 3 weeks ago

“The speed and quality of the delivery exceeded my expectations. I was extremely happy with the product. Plenty of smiles and future fun.”

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Posted 3 weeks ago

“Quick delivery remember it’s working days so Monday to Friday but came pretty much next day even early and great payment plan”

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Posted 1 month ago

“Very helpful and informative staff that answered my concerns quickly, Can’t comment on the Amped A20 PRO as it’s been put away for Christmas but I feel confident with the purchase and happy to recommend the company after my positive interaction.”

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Posted 1 month ago

“Brilliant customer service today! Bought a bike a few weeks ago, something needed tweaking... dealt with it in a really positive way and made us feel a valued customer. very happy!”

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Posted 1 month ago

“Great service, fast delivery, top quality product 👌🏽 very happy customer 😃”

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Posted 1 month ago

“Great price, the only issue is that the shipping came too quickly and my daughter saw the delivery as it was delivered early.”

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Posted 1 month ago

“Great customer service! Quick delivery, nice range of products. Highly recommended!”

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Posted 1 month ago

Ride + Glide is rated 4.9 based on 1,484 reviews