Ride + Glide Reviews

Name: Ride + Glide
Rating: 4.91

4.9 Rating 1,550 Reviews

99 %

of reviewers recommend Ride + Glide

Company Reviews

Metrics

4.9

Based on 1,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Ride + Glide 5 star review on 19th April 2021

Oliver Fagan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a 18inch Revvi bike. The delivery was very fast, within 2 days of purchase and will make an awesome birthday present for our boy! Ordering was super easy and lots of different options to pay. Thank you!”

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Posted 8 hours ago

“Thanks for a good experience the only one complaint I have is the transition of payment. Took quite a while to come through but we got there in the end. Thank you.”

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Posted 1 day ago

“Brilliant service from Pete and the team really helpful in making sure everything went smoothly”

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Posted 2 days ago

“Purchased my second Onewheel from R+G. Great price! And it was delivered the next day - no fuss, and amazingly quick turnaround. Very happy with my purchase and really pleased to have a great UK-based Future Motion dealer to buy from. Thanks guys!”

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Posted 3 weeks ago

“I recently bought a Onewheel GT S-Series Rally XL from Ride and Glide, and it’s my second board from them in three years, along with all the various accessories purchased in between. Once again, the experience was faultless. Ordering was easy, communication was clear, and delivery was smooth. When you’re investing in a premium product like this, it really matters who you buy from - and Ride and Glide have consistently proven they’re reliable and knowledgeable. The board itself is incredible, and the ongoing service and support are exactly why I keep coming back. Highly recommended.”

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Posted 3 weeks ago

“Good communication and order was on time with very clean packaging. Thanks 😊”

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Posted 3 weeks ago

“Amazing honest people. Pleasure to deal with as they are very helpful and know what they do in terms of repairing and customer service.”

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Posted 3 weeks ago

“Pascal was very helpful with answering any questions I had and the service and staff were amazing if love my scooter and so glad I went here for my needs”

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Posted 1 month ago

“I couldn't fault the service, selling an unusual bike was proving hard, until I came across Ride+Glide. The form to complete was clear, and customer service excellent. Payment came very promptly after the sale too.”

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Posted 1 month ago

“Super fast delivery and very well packaged. Great service would happily reccomend and use again”

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Posted 1 month ago

“Quick delivery”

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Posted 1 month ago

“Really luv it”

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Posted 1 month ago

“Greatham service and fast delivery”

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Posted 1 month ago

“Excellent technical and sales support and easy to work with. Had my board the very next day. Awesome sauce.”

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Posted 1 month ago

“At first all great ordered talaria sting orange, a call to then say actually they can’t get the orange so was agreed would have the blue but the orange stickers sent on if they could get them, secondly the bike delivery was messed up and changed although it said I had changed it but I hadn’t, bike arrived damaged where the forklift and gone straight through the box, damaging tha paintwork and denting and scratching the motor guard, immediately took pictures and contacted them, was promised a replacement guard asap and would look into damage. I then had to basically ask and negotiate a partial refund for the damage with the promise of the guard being replaced, I got £80 refund on a £3,495! It’s now past over a month and still no replacement guard, and I asked them to file a claim to FedEx on my behalf as the retailer has to do it I can not, for compensation for the damage and again nothing. Disappointed in the service and that they think it’s ok to fob customers off and give them an £80 refund to keep them sweet. A kids Christmas present has just been a headache!”

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Posted 1 month ago

Hi Samantha, I'm sorry to read your review that you were unhappy with the service we provided. Our support team did suggest that we could collect the damaged product and replace it but you insisted you wanted to keep the product as it was for a birthday and you didn't want to wait for another one. Your complaint was passed onto FedEx and we have taken this issue up with them. The replacement motor guard was sent out as quick as possible too but orders around late December were being delayed because of the Christmas holidays. Unfortunately its impossible to offer hundreds of pounds for a refund as there is not the margin to do this. We apologise for Fedexs service and the delay in the mudguard. Kind regards, Ride and Glide Team

Posted 3 weeks ago

“Fast and good service would recommend”

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Posted 1 month ago

“Knew which bike I wanted.Went to office /shop to discuss and confirm which was very helpful as opposed to online.Ride and Glide assembled it and it was ready for pickup within a week.Promise of support with contact with manufacturer revparts etc. Great service in every way.”

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Posted 1 month ago

“First time I’ve purchased from Ride+Glide and I was absolutely thrilled with the service. I found a bike on marketplace, placed the order and the bike arrived quickly in perfect condition. I’ll definitely use them again!”

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Posted 1 month ago

“Brought two revvi's in the space of two months thay arrived very quickly with no problems. I would definitely recommend ride and glide!!! And will order again.”

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Posted 1 month ago

“Excellent communication throughout the process of purchasing my second Onewheel through R+G. Competitive prices, easy to navigate site and quick delivery. Will definitely use again for parts and accessories for my latest board!”

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Posted 1 month ago

Ride + Glide is rated 4.9 based on 1,550 reviews