Ride + Glide Reviews

Name: Ride + Glide
Rating: 4.90

4.9 Rating 1,640 Reviews

98 %

of reviewers recommend Ride + Glide

Company Reviews

Metrics

4.9

Based on 1,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Ride + Glide 5 star review on 19th April 2021

Oliver Fagan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The initial order process was good, although it got lost in translation, and I had to phone a couple of times to get it sorted. Put it right ? Yes, they did quite quickly, even sending out a new battery lead for the electric bike that came with a Euro plug. The bike delivery arrived just as they said it would, so good marks for that. Maybe having one person responsible for the order, emails, and despatch to customers would keep a better eye on things, but this being said, Im happy overall with the experience and would buy from them again.”

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Posted 3 days ago

“We were moving house so timing of the sale of my bike was critical. Everything went very well, the bike was picked up, sold quickly and I was paid within a short time. I would whole heartedly recommend Ride and Glide.”

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Posted 1 month ago

Thanks Jonny, we really appreciate the kind words and are glad everything went smoothly, especially with the timing of your house move. We’d love to know what we could have done differently to earn that fifth star! Thanks RG

Posted 1 month ago

“Dates were not entirely accurate but customer service were always quick to respond. Overall, very happy with my experience shopping at Ride and Glide.”

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Posted 1 month ago

“Bought a couple of bikes off you guys, all went well. Staff are informative and polite. Amy was very good at responding to me and helping me track my order. The only thing I can say I'd like to see is a customer loyalty discount or a free raffle to win something. Kind regards Mr E Clarke”

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Posted 1 month ago

“Stated with some excellent service, that enabled me to order and pay for my new ebike. Only downside was the length of time I had to wait and false supply dates!”

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Posted 3 months ago

“Thanks for a good experience the only one complaint I have is the transition of payment. Took quite a while to come through but we got there in the end. Thank you.”

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Posted 4 months ago

“Hi Peter, regarding my purchase from your company, everything was simple, with a brief exchange of messages, and everything worked out. Apollo is a good scooter, and I recommend this seller!!!”

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Posted 7 months ago

“Have not seen the bike yet as R&G do not ship to Highlands. Otherwise good experience. Can’t wait to collect bike currently at relatives in shippable area.”

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Posted 8 months ago

Hi Marine Thanks for taking the time to leave a review! We’re really glad you had a good experience overall. Unfortunately, marketplace items can’t be shipped to the Highlands, but most products on our site can. Hope the bike’s worth the trip when you collect it! Thanks Ride + Glide

Posted 8 months ago

“Informing me and re-assuring me about the sale, i.e. payment for my bike, pick-up, etc; I now feel confident I will be paid for the bike in a proper manner.”

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Posted 9 months ago

“I am leaving feedback as a seller… I was pleased to find Ride and Glide after finding out I couldn’t sell an electric bike on EBay. I listed on another marketplace but had mostly slightly rude enquiries and offers and I wasn’t confident to meet any of these strangers and navigate exchanging the bike for cash… Ride and Glide make everything easy and the collection and delivery of the bike and handling of payment is worth every penny… I would have liked to be able to edit my listing (I believe this feature is coming). I would also have liked a more transparent process of regular updates eg. ‘Your courier has collected, the courier has delivered to the buyer, the buyer now has 2 days to check the bike, we have received payment, the buyer is satisfied and you will now receive payment’. I had to regularly ask for updates and next steps and at one point was worried I would not get paid at all! However customer service was excellent and they responded immediately to my questions. Overall I am happy with my experience.”

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Posted 9 months ago

Hi Jessica, Thanks for taking the time to share your experience and for choosing to sell your bike through us! We’re glad everything went smoothly overall and that our team were able to help whenever you needed. Just to clarify for others reading, sellers are always informed of the process before collection, including that once the buyer receives the bike, they have 48 hours to confirm they’re happy before funds are released. Collections and deliveries are arranged as quickly as possible, and we’re always adding new features to make the experience even smoother. Appreciate the honest feedback and the four stars. Hopefully next time we’ll earn the fifth. Thanks The Ride + Glide Team

Posted 9 months ago

“Service was great, can’t give a 5 due to the delivery being delayed. But would certainly buy from here again. Thank you!”

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Posted 1 year ago

“Hi Peter I am very happy my bike Ian Mc”

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Posted 1 year ago

“Very fast and efficient service from beginning to end. Unfortunately the product I selected didn’t fit my bike and had to be returned but even that service went without a problem. Thank you R&G.”

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Posted 1 year ago

“Overall very pleased with my purchase of the vsett 10+ , had a minor problem with the scooter which I was able to fix myself, Ride and Glide did offer to look at the problem but luckily I solved the problem quickly myself, would definitely recommend the vsett 10+ very well built and very good performance”

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Posted 1 year ago

“Mostly perfect! I've placed a few orders from Ride + Glide, and almost every time my postal code is copied incorectly. Despite this, Ride + Glide have always been prompt to accept and resolve the issue. The latest order was on back-order, and came a lot later than originally estimated, but it was just an estimate and they kept me informed about the progress all the way through.”

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Posted 1 year ago

“Website easy of use 5 stars, value for money 5 Stars, customer services 5 Stars. Their courier DHL 0 stars. Over a week late. Change the carrier and it would be 5 stars across the board but I wouldn't trust ordering something I need ASAP due to the courier choice.”

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Posted 1 year ago

“Delivery took a while but board was on pre order. Comms were good, although always initiated by me, team was helpful, quick to reply and friendly. Big thanks to Amy and Pete who must have been sick of me hassling them 😁. Loving the board so much fun!”

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Posted 1 year ago

“All orders arrived perfectly”

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Posted 1 year ago

“Happy with my Onewheel, very fast delivery on most items however some items in my package and future orders had to be sourced via back order which delays delivery. Overall happy with service and goods so far.”

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Posted 1 year ago

“Fantastic deal. Definitely getting my son for xmas ccc ccccxxxxxxx”

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Posted 1 year ago

Ride + Glide is rated 4.9 based on 1,640 reviews