Ride + Glide Reviews

Name: Ride + Glide
Rating: 4.92

4.9 Rating 1,489 Reviews

99 %

of reviewers recommend Ride + Glide

Company Reviews

Metrics

4.9

Based on 1,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Ride + Glide 5 star review on 19th April 2021

Oliver Fagan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and informative staff that answered my concerns quickly, Can’t comment on the Amped A20 PRO as it’s been put away for Christmas but I feel confident with the purchase and happy to recommend the company after my positive interaction.”

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Posted 1 month ago

“Brilliant customer service today! Bought a bike a few weeks ago, something needed tweaking... dealt with it in a really positive way and made us feel a valued customer. very happy!”

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Posted 1 month ago

“Great service, fast delivery, top quality product 👌🏽 very happy customer 😃”

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Posted 1 month ago

“Great price, the only issue is that the shipping came too quickly and my daughter saw the delivery as it was delivered early.”

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Posted 1 month ago

“Great customer service! Quick delivery, nice range of products. Highly recommended!”

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Posted 1 month ago

“Fast delivery”

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Posted 1 month ago

“Great product . Easy to order ,wpuld highly recommend .”

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Posted 1 month ago

“I recently purchased the EP2 BOOST from Ride and Glide, and I am very happy with my purchase. I made a couple of phone calls to see how my order was getting on, and the customer service was excellent. Delivery was also quicker than I expected. I would definitely recommend Ride and Glide to family and friends.”

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Posted 1 month ago

“Good service all round. Easy to order items and you're kept updated with regards to the delivery. Polite and helpful staff over the phone.”

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Posted 1 month ago

“Excellent service by Ride and glide, fast delivery and the support team were quick to reply to any enquiries. Definitely will be purchasing from R+G in the future!”

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Posted 1 month ago

“I managed to find the e-bike I wanted & with smooth communications, the transaction was fulfilled and I've been satisfied with my purchase ever since”

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Posted 1 month ago

“Found a nearly new E Bike and offered 2/3 of new price, which was excepted; bargain! Called R&G to enquire about delivery, they were very helpful. Bike arrived within days and was exactly as advertised. Really pleased, thanks.”

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Posted 1 month ago

“The service from Ride & Glide is super from sales to fast delivery. I highly recommend this company 10/10. And the bike i bought the Himiway D5 is beast of a bike. Thank you.”

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Posted 1 month ago

“Perfect fit rear brake cable for apollo city pro”

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Posted 1 month ago

“Great guys always go the extra mile with great products!!! Get a onewheel!!!”

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Posted 1 month ago

“Top customer service will definitely recommend”

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Posted 1 month ago

“Transaction was nice and smooth Delivery very poor damage to goods Came to an agreement after a few emails not the outcome I was hoping for but it's something towards damages”

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Posted 2 months ago

Hi Iain, Thanks for your feedback. We’re glad the order itself went smoothly, but I do want to be clear about the damage issue. Exchanges and courier claims can only be processed before a bike is assembled and ridden, as the item has to be unused and verifiable as new. In your case the bike had already been built and ridden, which is why an exchange or courier claim was not possible. That isn’t us being awkward, it’s simply how the process works across the industry. I appreciate the outcome wasn’t exactly what you had hoped for, but we did make sure a resolution was reached. We’ll continue to work closely with our couriers to keep delivery standards high, and our team is always here if you need support in the future. Thanks Ride + Glide

Posted 2 months ago

“Great selection of electric bikes. Easy finance options and quick delivery. Very impressed. Thank you. My Fiido X 2025 is brilliant!!!”

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Posted 2 months ago

“Great experience with Ride + Glide I listed my bike and within a week I had an offer on it A van picked it up without me having to pack it in a box, the guys that picked it up were really pleasant and helpful. And the best part I was payed within a few days of my bike leaving my garage. Great service guys Would definitely use Ride + Glide again Will recommend to my friends”

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Posted 2 months ago

“Bought my first e bike arrived fast and is perfect will definitely buy more products from ride and glide”

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Posted 2 months ago

Ride + Glide is rated 4.9 based on 1,489 reviews