Ride + Glide Reviews

Name: Ride + Glide
Rating: 4.90

4.9 Rating 1,630 Reviews

98 %

of reviewers recommend Ride + Glide

Company Reviews

Metrics

4.9

Based on 1,630 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Ride + Glide 5 star review on 19th April 2021

Oliver Fagan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pier has been very helpful! Love the bike and the service, highly recommended”

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Posted 1 month ago

“Great service, item arrived in good condition very quickly once in stock. Item was on back order and took longer than anticipated but the team kept me updated and answered all my queries promptly. Will buy from again.”

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Posted 1 month ago

“Excellent service speedy delivery scooter is amazing.”

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Posted 1 month ago

“Brilliant bike the the money”

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Posted 1 month ago

“Bought a couple of bikes off you guys, all went well. Staff are informative and polite. Amy was very good at responding to me and helping me track my order. The only thing I can say I'd like to see is a customer loyalty discount or a free raffle to win something. Kind regards Mr E Clarke”

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Posted 1 month ago

“Best e scooter i ever hard .Thanks”

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Posted 1 month ago

“I don’t usually write reviews but they 110% deserved one! They went over and above and delivered my boys bike the next day. Well packaged. Very impressed, highly recommend!”

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Posted 1 month ago

“Brilliant fast service and we were kept up to date at every stage”

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Posted 1 month ago

“Customer service was great and my product is working perfectly 😁”

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Posted 1 month ago

“Thank you for your help in finding me a new bike! Amy was very helpful, and Pascal was more than happy to talk me through my options and find the best bike for me to get to and from work! 🙏”

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Posted 1 month ago

“Great customer advice”

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Posted 1 month ago

“I found this part cheaper at ride and glide and the customer service was great. Thank you, I very happy with my purchase.”

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Posted 1 month ago

“Very happy with the new e bike, delivery was good, would recommend ride and glide to anyone, no doubt we will be back!”

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Posted 2 months ago

“This is the best fast quality service what I had.”

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Posted 2 months ago

“Came in to the store in person a couple weeks ago as I was too impatient to wait for delivery of my onewheel. The team in store were all amazing and were very accommodating! R+G is honestly the only place for your PEV needs 💪”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Thought I was never going to get the hang of it but had covered 3 miles in the 1st afternoon, still wobbly but great fun!”

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Posted 2 months ago

“Extremely prompt and professional. 100% recommend!”

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Posted 2 months ago

“Absoloutely worse place on the world for delivery’s. Waited two days for a bike to turn up which I kept getting told every hour was on route.. 2 days later it turned up. Then waiting for another 2 children’s bikes which again I’ve been told are out for delivery and haven’t turned up yet again on the day I was told. Absolute joke”

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Posted 2 months ago

Hi Adam, I completely understand the frustration here and this clearly wasn’t the level of service expected. In this case, the bikes were being delivered fully built, which meant they had to go via a specialist courier rather than a standard parcel network. Unfortunately, despite the courier repeatedly advising us of delivery slots and schedules, they failed to follow through on those commitments. We then passed those updates on in good faith, only to be let down ourselves when the deliveries did not happen as promised. That said, the order was still placed with us, so we are not trying to avoid responsibility for the overall experience. We appreciate how frustrating it is to wait in for deliveries across multiple days with constantly changing ETAs and updates that ultimately were not met. We are already raising this directly with the courier involved as the communication and service provided was not acceptable. Thanks Ride + Glide

Posted 2 months ago

“They actually had stock of the only bike I wanted, possibly the only one in the UK at the time. Was delivered quickly. Great company. Highly recommended.”

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Posted 2 months ago

Ride + Glide is rated 4.9 based on 1,630 reviews