Ride + Glide Reviews

4.9 Rating 1,262 Reviews
99 %
of reviewers recommend Ride + Glide
4.9
Based on 1,262 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Hi Peter, Here are a few reason Glide + Ride missed out on stars. - it would be great if you signed off your customer services email with a name rather than Team Glide + Ride as it’s a lot more personal - it took a little too long for emails to be responded to. I have 2 one wheels and had the response been faster I would have bought everything from Glide + Ride instead I ordered from a store in Paris but would have preferred to keep my business in the UK - the additional items on my order took over a month to be delivered and I had to chase for an update. Perhaps a proactive email to notify me of the delays would have been a good way to manage this
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Posted 7 months ago
Im dissapointed. I ordered an Apollo Phantom V3 (2023). When it arrived it is an V2 2021 upgraded to an V3. Thats fooling customers. On my receipt it says Apollo V3. No where you tell me its an upgraded V2. The scooter works well but you are fooling people. Also on the website i could read that the V3 was supposed to arrive early to mid june. Thats why i ordered from you. For an upgraded i could have bought it from someone closer by.
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Posted 9 months ago
I was not so satisfied with the Customer Service. I bought 2 fender and it was promissed that they will send me a link with the right screws to fix the screws but till more than 1 week nwas no reaction on it!
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Posted 10 months ago
One Item not as described in picture, also suspension cartridge did not fit my scooter model although I mentioned what it was for. Don't have much free time so hard to send item back..have to pay for something I'm not even using
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Posted 1 year ago
Bought a scooter mat perfect fast delivery bought a dueltron mini scooter. The battery. Died when there was 35 percent left. Charged bk up but when you reached 35 percent died again battery was damaged contacted them they would not help me saying no warranty couldn’t be botherd carrying on just won’t buy a scootet again
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Posted 2 years ago
Ride + Glide is rated 4.9 based on 1,262 reviews