Ride + Glide Reviews

Name: Ride + Glide
Rating: 4.91

4.9 Rating 1,526 Reviews

99 %

of reviewers recommend Ride + Glide

Company Reviews

Metrics

4.9

Based on 1,526 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Ride + Glide 5 star review on 19th April 2021

Oliver Fagan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, the only issue is that the shipping came too quickly and my daughter saw the delivery as it was delivered early.”

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Posted 3 months ago

“Great customer service! Quick delivery, nice range of products. Highly recommended!”

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Posted 3 months ago

“Fast delivery”

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Posted 3 months ago

“Great product . Easy to order ,wpuld highly recommend .”

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Posted 3 months ago

“I recently purchased the EP2 BOOST from Ride and Glide, and I am very happy with my purchase. I made a couple of phone calls to see how my order was getting on, and the customer service was excellent. Delivery was also quicker than I expected. I would definitely recommend Ride and Glide to family and friends.”

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Posted 3 months ago

“Good service all round. Easy to order items and you're kept updated with regards to the delivery. Polite and helpful staff over the phone.”

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Posted 3 months ago

“Excellent service by Ride and glide, fast delivery and the support team were quick to reply to any enquiries. Definitely will be purchasing from R+G in the future!”

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Posted 3 months ago

“I managed to find the e-bike I wanted & with smooth communications, the transaction was fulfilled and I've been satisfied with my purchase ever since”

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Posted 3 months ago

“Found a nearly new E Bike and offered 2/3 of new price, which was excepted; bargain! Called R&G to enquire about delivery, they were very helpful. Bike arrived within days and was exactly as advertised. Really pleased, thanks.”

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Posted 3 months ago

“The service from Ride & Glide is super from sales to fast delivery. I highly recommend this company 10/10. And the bike i bought the Himiway D5 is beast of a bike. Thank you.”

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Posted 3 months ago

“Perfect fit rear brake cable for apollo city pro”

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Posted 3 months ago

“Great guys always go the extra mile with great products!!! Get a onewheel!!!”

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Posted 3 months ago

“Top customer service will definitely recommend”

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Posted 3 months ago

“Transaction was nice and smooth Delivery very poor damage to goods Came to an agreement after a few emails not the outcome I was hoping for but it's something towards damages”

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Posted 4 months ago

Hi Iain, Thanks for your feedback. We’re glad the order itself went smoothly, but I do want to be clear about the damage issue. Exchanges and courier claims can only be processed before a bike is assembled and ridden, as the item has to be unused and verifiable as new. In your case the bike had already been built and ridden, which is why an exchange or courier claim was not possible. That isn’t us being awkward, it’s simply how the process works across the industry. I appreciate the outcome wasn’t exactly what you had hoped for, but we did make sure a resolution was reached. We’ll continue to work closely with our couriers to keep delivery standards high, and our team is always here if you need support in the future. Thanks Ride + Glide

Posted 4 months ago

“Great selection of electric bikes. Easy finance options and quick delivery. Very impressed. Thank you. My Fiido X 2025 is brilliant!!!”

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Posted 4 months ago

“Great experience with Ride + Glide I listed my bike and within a week I had an offer on it A van picked it up without me having to pack it in a box, the guys that picked it up were really pleasant and helpful. And the best part I was payed within a few days of my bike leaving my garage. Great service guys Would definitely use Ride + Glide again Will recommend to my friends”

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Posted 4 months ago

“Bought my first e bike arrived fast and is perfect will definitely buy more products from ride and glide”

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Posted 4 months ago

“My item arrived quickly, after having problem with DPD, Amy helped me out a lot with sending new tracking information and giving me information about my items location. Extremely helpful. Thank you very much!”

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Posted 4 months ago

“My ebike was sold very quickly indeed, and the collection was arranged promptly. The guys who collected my bike were very polite, helpful, and made sure that it was secured properly in their van. Many thanks.”

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Posted 4 months ago

“Very very happy with my purchase,should of done it ages ago..”

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Posted 4 months ago

Ride + Glide is rated 4.9 based on 1,526 reviews