Ride + Glide Reviews

Name: Ride + Glide
Rating: 4.92

4.9 Rating 1,517 Reviews

99 %

of reviewers recommend Ride + Glide

Company Reviews

Metrics

4.9

Based on 1,517 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Ride + Glide 5 star review on 19th April 2021

Oliver Fagan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good and so helpful”

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Posted 1 day ago

“super easy and helpful with selling my onewheel second hand on their marketplace thank you”

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Posted 1 day ago

“Great service ,very fast and reliable”

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Posted 5 days ago

“The best customer service I have ever received from a retailer. I received a phone call from Ride + Glide asking if I had received my order yet unfortunately I had an issue with the delivery company where the order was delayed. I was worried I wasn’t going to receive this in time for Christmas and after taking a number of days off work for the delivery I was quite frustrated. I called Ride + Glide to see if they could help and contact the delivery company on my behalf. I waited 20 minutes from putting the phone down to getting a call back from them to advise me they had spoke with the delivery company. Absolutely 100% customer service standards. I have now received my order and I am more than certain I am going to have a very happy child on Christmas Day. Thank you so much to Ride + Glide, you made the most stressful time of the year, that little bit easier. 100% recommend ⭐️”

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Posted 5 days ago

“very pleased”

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Posted 6 days ago

“Quality company spoke to Peter over the phone to confirm everything very helpful would recommend thanks”

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Posted 1 week ago

“Really great service. Can’t be happier with my FIIDO e-bike.”

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Posted 1 week ago

“I have shopped at ride and many times there brilliant just purchased a little electric bike for my grandson wouldn’t shop anywhere else we was lucky enough to go down to the shop a few times the team is fantastic very professional but with a laid back approach you feel welcome and enjoy every visit my husband never wants to leave and after tea and coffee and a biscuit we are back on the road thanks guy highly recommend as always”

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Posted 1 week ago

“Great service and delivery, waiting for Santa to redeliver Revvi now.”

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Posted 1 week ago

“Fast delivery really well organised”

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Posted 2 weeks ago

“Quick delivery,great customer service that are helping me with an issue where my bike powers off so apart from that great company”

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Posted 2 weeks ago

“I had been attempting to sell my bicycle via other channels without success but sold via Ride and Glide within a matter of weeks. Their commission was quite high but when you take into consideration how hassle free the process is, it is probably fair.”

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Posted 2 weeks ago

“My go-to place for all Onewheel accessories. Fast delivery. Great service as usual.”

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Posted 3 weeks ago

“Efficient, successful sale”

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Posted 3 weeks ago

“Fast sevice. Rideandglide came on time to pick up my ebike l had just sold through them. Highly recommend.”

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Posted 3 weeks ago

“Really helpful updated all through process and really good quality bike little delay of delivery due to Christmas times but got there in the end”

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Posted 3 weeks ago

“Excellent service, speedy delivery, ordered Friday delivered Saturday.would definitely recommended ride+glide.”

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Posted 4 weeks ago

“Great service bought nami klima from online market place highly recommend”

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Posted 1 month ago

“I want to give Ride + Glide full credit for how they handled a major issue with my Apollo City Pro 2024, even though the situation itself should never have happened. Just over a year after purchasing the scooter, it developed serious structural failures - the frame basically snapped in half. Sadly, this isn’t an isolated issue. Apollo scooters may look good on paper, but they are notoriously badly built and there are plenty of reports of frames snapping during normal use. In my experience, they should be avoided entirely. Ride + Glide stepped in the moment I raised the issue. They arranged a collection, took the scooter back for inspection, and ultimately replaced it with one from their own stock. Their team were patient, professional, and genuinely helpful throughout the entire process. However, it’s important to stress that this all took far too long - and that wasn’t Ride + Glide’s fault. Apollo’s communication is dreadful. Ride + Glide were constantly stuck waiting for Apollo to respond before they could take action, which delayed everything far more than it should have. Apollo’s poor support really lets down retailers who are trying to do right by their customers. To sum up: Ride + Glide’s customer service is excellent. Apollo scooters are not. If you’re looking to buy an electric scooter, I’d strongly recommend choosing a different brand. Avoid Apollo like the plague.”

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Posted 1 month ago

“little boy not been on it yet but looks fantastic and he will be super happy at christmas”

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Posted 1 month ago

Ride + Glide is rated 4.9 based on 1,517 reviews