Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.98

4.0 Rating 657 Reviews

75 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

4.0

Based on 657 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

Write Your review

Tell us how Regency for Expats made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No complaints so far. Issued the reimbursement in two days' time. Which was unusually fast, but still good.”

Helpful Report

Posted 2 years ago

“Good company, excellent service by far, and patient customer service. I moved out of germany a couple of years ago and very recently, I purchased a policy from regency. I made a claim request last week and the transaction was fast and got approved in a matter of days. In my case all of the paperwork were prepared by the hospital here in Singapore and regency did all the negotiation directly with them. the next thing I know everything was settled.”

Helpful Report

Posted 2 years ago

“No issues so far. I had a claim request just a month ago and they were able to accept all the documents and approved my request in a couple of days. they didn't give me any hassle which is good.”

Helpful Report

Posted 2 years ago

“Its weird reading the negative reviews because I've had no issues with Regency. Yes they are pricey but its all worth it in the end. Each insurance company has its flaw and not every company is perfect. The previous claim that I requested took a couple of days. But in the end, they were able to approve and send the refund.”

Helpful Report

Posted 2 years ago

“no issues so far. Been a policy holder for two years and only did one claim and it was ok. They were fast to respond and release the refund”

Helpful Report

Posted 2 years ago

“RFE has been helpful when I requested a claim a month ago. I just needed to submit my hospital documents and they were able to send my refund after twodays when I requested it.”

Helpful Report

Posted 2 years ago

“All in all, I've had 3 claims recently with Regency after purchasing a policy 4 years ago. So far, I never had any issues.”

Helpful Report

Posted 2 years ago

“I never thought that I would be able to file a claim with RFE since I have kept myself in good shape. Unfortunately, I recently had an accident and the hospital was quick to get in touch with Regency and they were able to settle everything smoothly.”

Helpful Report

Posted 2 years ago

“So far so good with RFE. No complaints as of the moment since they are able to do a quick process wiht the claims, their customer service is always on top of all the necessary paperwork, and they make sure that I get to have the best possible servcie in the hospital that I was admitted at the time.”

Helpful Report

Posted 2 years ago

“Excellent 👍👍👍 I'm not one to write reviews normally, but the care and compassion I've had from the claims people has driven me to thank them publicly. Amazing service from them👍”

Helpful Report

Posted 2 years ago

“So far i am happy.”

Helpful Report

Posted 2 years ago

“I only have been paying for the last two years of my premium policy and all of a sudden I needed to be confined to the hospital because of an NSTEMI so obviously, i needed to make a claim. I am surprised how regency was able to process everything so quickly and directly settling hospital bills on my behalf.”

Helpful Report

Posted 2 years ago

“Never seem to fail me whenever I make a claim request. Regency is fast and always seem to keep me upto date with my policy.”

Helpful Report

Posted 2 years ago

“RFE was recommened by a friend who live in cambodia for years. So far, experience in claim request is fast. And make sure they get to give me good service! very good insurance company for expat living out of their homecountry.”

Helpful Report

Posted 2 years ago

“Regency has always been good at communicating when it comes to updates to the claims I requested (bought a policy in 2018). I did not experience any delays or any mishaps during the process of my claims, which is really good Especially living in a foreign country.”

Helpful Report

Posted 2 years ago

“I sent a claim for reimbursement from my hospital stay. I am glad they were able to handle everything smoothly and release the reimbursement so quickly. This was my first claim after being a customer with them for two years and I can say that I have no regrets :)”

Helpful Report

Posted 2 years ago

“Swift process in processing claims and covered all medical expenses. :) glad i made the right move in purchasing a policy from them. I highly recommend this insurance company!”

Helpful Report

Posted 2 years ago

“I made a claim with Regency and their customer service is really helpful. Very patient and was able to give me the best options to maximize my benefit.”

Helpful Report

Posted 2 years ago

“RFE staff has been great at taking care of my claims process and they were able to make sure that I was able to get the right treatment and dealt with the hospital when it comes to settling the bills.”

Helpful Report

Posted 2 years ago

“Son had an accident and had a huge and deep cut on his knee which needed an emergency care. Requested an opd claim and the refund process was fast. 👍🏻”

Helpful Report

Posted 2 years ago

Regency for Expats is rated 4.0 based on 657 reviews