Login
Start Free Trial Are you a business? Click Here

The Real Flower Company Reviews

4.4 Rating 1,439 Reviews
84 %
of reviewers recommend The Real Flower Company
4.4
Based on 1,439 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read The Real Flower Company Reviews
Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

Write Your review

Recently sent your flowers to my sister who had just lost a beloved pet.She loved them and sent me a photo- looked and smelled wonderful. Ordering and delivery was very straightforward- beautiful scented flowers- perfect!
Helpful Report
Posted 5 years ago
Dear Anne, Thank you for the glowing review, we hope your sister is feeling a bit better, the loss of a pet is so tough. Kind regards, Cindy
Posted 5 years ago
It is very hard to give an honest review because as the purchaser I am not the consumer. In other words, I send but do not see the product. I have to rely on those who receive. This is uniformly full of praise rising to the ecstatic. On this basis I pay a little extra as the flowers seem to give so much pleasure. I do wish, though, that trying to order on line was not so full of evil imps jumping me back to the beginning. I can hardly remember a successful online order.
Helpful Report
Posted 5 years ago
Dear Gay, Thank you for the review, I will speak with our e-commerce team about the website and I am aware we are building a new one so I am hoping in this process all Imps shall be banished and no longer causing you any further bother. Best Wishes, Cindy
Posted 5 years ago
First class delivery and they 'hit the spot' for an important wedding anniversary
Helpful Report
Posted 5 years ago
Dear Mark, That is great news, thanks for taking the time to leave us a review. Best Wishes, The Real Flower Company Team
Posted 5 years ago
Lovely post. Loved by daughter who received them. Thank you x
Helpful Report
Posted 5 years ago
Dear Christopher, thank you for the review, we are very pleased your daughter loved them. Best Wishes, Cindy
Posted 5 years ago
Beautifully presented bouquets, imaginative floristry, unusual touches and sensory emphasis, are the dependable qualities of your flowers which keep me coming back for special occasions.
Helpful Report
Posted 5 years ago
Dear Carolyn, Thank you for taking the time to leave us a review and for appreciating the effort we put into making our bouquets extra special. Best Wishes, Cindy
Posted 5 years ago
A bit difficult to assess as I was the sender not the recipent... Recipient seemed very pleased with the flowers sent, which looked very good in the picture I was sent. Delivery punctual and on time. Just one comment - it would be helpful t see the difference in bouquet sizes as you only show, I think the largest.
Helpful Report
Posted 5 years ago
Dear Caroline, Thank you for the very honest review and we are pleased the recipient enjoyed the flowers. Unfortunately we can't do the sizing guide for all the bouquets we sell, however you can in fact find the size on the website, if you click on the Florist Choice, then click each size option it will bring up the correct size. Hope that is clear and helps for your future orders. Best Wishes, Cindy
Posted 5 years ago
All the flowers delivered to my friends have been received with great joy. Thank you
Helpful Report
Posted 5 years ago
Thank you Susan, we are delighted to read this. Long may it continue. Best Wishes, Cindy
Posted 5 years ago
Excellent service, I have never been disappointed. Flowers ordered always exceed expectation. The packaging makes the flowers a gift to unwrap and has been regularly up cycled and repurposed.
The Real Flower Company 5 star review on 17th January 2021
Helpful Report
Posted 5 years ago
Dear Deborah, Thank you for the lovely review, and I agree the packaging just adds to the experience, you feel the excitement from the moment the big green box arrives. Thank you for the lovely photo. Kindest Regards, The Real Flower Company Team
Posted 5 years ago
This is one very satisfied customer - everything happened exactly as promised
Helpful Report
Posted 5 years ago
Brilliant, love this! Thanks for superb review. Best Wishes, Cindy
Posted 5 years ago
A great service, the flowers smelled amazing and have last a long time
Helpful Report
Posted 5 years ago
Dear Gaby, Thanks for the lovely review, very pleased you enjoyed the flowers. Best Wishes, Cindy
Posted 5 years ago
I was very dissapointed by the size of the bouquet I ordered for my Mothers 80th birthday I spent over £100. My sister sent a similar bouquet to yours and hers cost £45.00 I understand that times are tricky but I will not be using The Real Flower Company again.
Helpful Report
Posted 5 years ago
Good Afternoon, Firstly, we are sorry for the delay in responding to your review. We are very sorry to read you were disappointed with the flowers delivered, if you have not done so already please do contact us at info@realflowers.co.uk and we can look into this further for you and hopefully rectify the situation. Many thanks, Cindy
Posted 5 years ago
My granddaughter was thrilled with them
Helpful Report
Posted 5 years ago
Dear Judy, We are so happy to hear that. Best Wishes, Cindy
Posted 5 years ago
Rather underwhelmed by the selection this time. Previous bunches I've sent to friends have been much better. Maybe winter conditions?
Helpful Report
Posted 5 years ago
Dear Carmel, Thank you for taking the time to leave us a review, we are very sorry the flowers you received were not up to our normal standards. Can you please email us at info@realflowers.co.uk and we can look into it for you? Best Wishes, Cindy
Posted 5 years ago
Fantastic service as always! I love sending flowers from you because you know the recipient is going to love how they look as well as the amazing scent!
Helpful Report
Posted 5 years ago
Touché, a fantastic review, thank you very much.
Posted 5 years ago
Delivered as requested. Recipient very pleased
Helpful Report
Posted 5 years ago
That is great news, very happy to hear your went well. Best Wishes, Cindy
Posted 5 years ago
I have used many other florists over many years until I found this company. They are through my experience the best out their and the flowers last longer.
Helpful Report
Posted 5 years ago
Dear John, Thank you so much for the review, my we be your chosen florist for many years to come. Best Wishes, Cindy
Posted 5 years ago
A beautiful bouquet of scented roses arrived on the day and time expected. Excellent service
Helpful Report
Posted 5 years ago
Thank you Julie for the wonderful review. Best Wishes, The Real Flower Team
Posted 5 years ago
The most Beautiful and fragrant bunch of peonies, roses and lavender with mint and sage foliage.
Helpful Report
Posted 5 years ago
Dear Stephen, Thank you so much for the positive review, I'll let you into a little secret the peonies aren't in fact peonies but actually a gorgeous unique rose called Peony Pink. I thought it may help for any future orders. Best Wishes, Cindy
Posted 5 years ago
Delivery was on time and the flowers looked good (from an iPhone photo sent to me). Apparently ‘as many as 30 roses’ I think my sister was impressed by that and the subtlety of palette - dreamy cream and white flowers with beautiful verdant foliage. Altogether a success.
Helpful Report
Posted 5 years ago
Thank you for leaving us a review, very pleased to hear they were a success. Best Wishes, Cindy
Posted 5 years ago
A very nice bouquet of roses marred by the fact that one of the dozen roses had been broken during transit. Otherwise OK.
Helpful Report
Posted 5 years ago
Dear Robert, Thank you for taking the time to leave us a review, we are so sorry one of the roses seems to have been damaged during delivery. Best Wishes, The Real Flower Team
Posted 5 years ago
The Real Flower Company is rated 4.4 based on 1,439 reviews