The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.43

4.4 Rating 1,478 Reviews

84 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,478 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

Write Your review

Tell us how The Real Flower Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Real Flower Company 5 star review on 20th August 2026

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and beautiful fresh flowers lasting so well when kept cool overnight”

Helpful Report

Posted 5 years ago

“I ordered flowers for my daughter's birthday, but later had to change the date of delivery. Customer Services were an absolute delight in dealing with my request. The flowers arrived on time, great communication from both the Real Flower Company and the courier. My daughter said the bouquet was stunning and and was beautifully scented. I always order flowers from this company and have never been disappointed.”

Helpful Report

Posted 5 years ago

“Very happy with the flowers and the service. I phoned with a query,which was handled courteously and efficiently by Lucy. My daughter sent a photo of the flowers,which were beautiful-I ordered the spring bouquet. Would definitely recommend and use again.”

Helpful Report

Posted 5 years ago

“Very disappointed. I ordered an expensive (£76) bouquet of flowers to be delivered to my daughter to celebrate news of her new job the day before. The flowers arrived two days’ late. This was the fault of the courier company but I felt that my complaint was not handled very well. The last I heard, the company were in dispute with the courier company, but frankly that was not my problem. I would have liked some kind of recompense for a perishable and expensive product that arrived 48 hours late. None was received. I will not use this company again.”

Helpful Report

Posted 5 years ago

“A truly stunning Mother’s Day bouquet arrived for my mum, she was delighted by the quality of the flowers she received.”

The Real Flower Company 5 star review on 16th March 2021

Helpful Report

Posted 5 years ago

“My friend was delighted. Thank you.”

Helpful Report

Posted 5 years ago

“Fabulous flowers and a little bit different.”

Helpful Report

Posted 5 years ago

“Lovely flowers that smell wonderful”

Helpful Report

Posted 5 years ago

“I received a spring bouquet for Mother's Day from my son who is abroad. I couldn't believe how few flowers there were in this huge green box. I know he would have been so disappointed to see them. Certainly not value for money!!!”

Helpful Report

Posted 5 years ago

“I bought a large bunch of spring flowers for my wife on our 29th wedding anniversary. For £100 it was disappointingly small and, despite following the instructions, barely lasted a week. Shall not use this company again.”

Helpful Report

Posted 5 years ago

“They were bought as a retirement present, they arrived on time and my friend loved them.”

Helpful Report

Posted 5 years ago

“The flowers (Florists Seasonal Choice Bouquet) were delivered to a friend on time, in great condition. The recipient loved them, and said that they smelled amazing. This was the third order I have made with The Real Flower Company and all have been very well received.”

Helpful Report

Posted 5 years ago

“I ordered the scented white rose bouquet as as a birthday gift for my Aunt.She was absolutely thrilled with it,loved the scent. Highly recommend The Real Flower Company.”

Helpful Report

Posted 5 years ago

“I recently sent some flowers to a friend who had a baby. On the original order I messed up the delivery address, so as soon as the confirmation was pinged back to me, I responded with the correct address. I then received an email telling me that you had amended the address and I was sent a copy, which was correct. However the delivery guy tried to deliver to an incorrect address and left a message to say he could not deliver that day but would try again. He attached a fuzzy photo to yourselves. He did know that these were fresh flowers, so I don't see how a redelivery would work. I called yourselves and you admitted the mistake. I was upset though as this was an important delivery and I was told that the delivery cost would be free instead, and you would throw in a candle and send a fresh bunch of flowers. I spoke to friends about this and they said that this was pretty appalling and that the flowers should have been refunded, if you cared about the error. Seems like you did not care.”

Helpful Report

Posted 5 years ago

“Beautiful flowers, beautifully wrapped in no plastic. Wish they lasted longer.”

Helpful Report

Posted 5 years ago

That is the one downfall with garden roses but they are so beautiful for the short time we get to enjoy them.

Posted 5 years ago

“Very satisfied with the service, all very efficient, and the recipient of the flowers was absolutely delighted, she said she'd never seen such a big bunch of flowers! Just FYI we bought the smaller of the 2 white jugs together with the largest bunch of flowers - but the jug wasn't big enough for them! Perhaps note that on your website?”

Helpful Report

Posted 5 years ago

Thank you Freda, we will have a chat with our developers about the jugs. Best Wishes, The Real Flower Company

Posted 5 years ago

“The Real Flower Company-bring a big green box with beautiful smelling blooms in fabulous colours but most of all they bring joy. It makes the heart go faster when you see the box and it is always a great pleasure when the flowers come out of the box. I think it looks like they have slept most of the way, I send mine to Scotland. Over the next days and week, the blooms emerge. Admired by many ( fewer visitors at the moment) but the smell of flowers, herbs and green leaves that emerges when the box is opened is amazing and never dulls. The arrangement is beautiful, put together seemingly with little effort that belies great skill. Happiness and Joy in a box. You get what you pay for and I do t think they are expensive. Enjoy”

Helpful Report

Posted 5 years ago

Thank you so much for the wonderful review, it was a delight to read. Best Wishes, The Real Flower Company

Posted 5 years ago

“Gorgeous flowers. Really good website. Always reliable w helpful.”

Helpful Report

Posted 5 years ago

Thank you for the very kind review. Best Wishes, Cindy

Posted 5 years ago

“Disappointing. I particularly chose this company due to their environmental ethos, which I felt was worth paying extra for. I ordered a £55 Spring Bouquet for my Mothers birthday. When they arrived my Mother told me that the box they arrived in was wet (as if something had leaked on them in transit) and that inside the paper wrapping and card was also wet which kind of spoilt the "wow' factor, she also said the scent was very subtle despite them being rated 9/10 on the companies scent scale. I sent an email to the company complaining to which they apologised and asked me to send photos to establish the reason for this. I said I did not have any photos as my Mother did not take any, and I did not hear back from them. I was hoping for a partial refund/voucher in which case I might have brought from them again but as I have not I will not use them again and am writing this negative review instead...”

Helpful Report

Posted 5 years ago

Good Afternoon, we are very sorry your experience with us was so disappointing. I have had a look and can't seem to find your email, would you mind terribly emailing us again at info@realflowers.co,uk and I can look into this further for you? Best Wishes, Cindy

Posted 5 years ago

“Lovely flowers which were really appreciated. Wrong label, but that made it more fun.”

Helpful Report

Posted 5 years ago

Dear Chris, Sorry about the label but happy it made it more enjoyable. Best Wishes, The Real Flower Company

Posted 5 years ago

The Real Flower Company is rated 4.4 based on 1,478 reviews