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The Real Flower Company Reviews

4.4 Rating 1,479 Reviews
84 %
of reviewers recommend The Real Flower Company
4.4
Based on 1,479 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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“I love the roses and continue to buy for myself and as gifts especially the trio and hat boxes. However this time the bouquet which I received on Tuesday was a bit dry and noticed on Thursday some of the roses had dropped a number of their petals!”
Helpful Report
Posted 7 years ago
Sorry to hear this Marie, If you haven't already, please do call us so that we can rectify this for you. From the Customer Service Team - RFC
Posted 7 years ago
“I loved the selection on line and chose the tube and posy for my daughter. It was delivered on time and I appreciated the emails keeping me informed. The bouquet however was a disappointment. Not as many flowers as pictured. And it was a bouquet with a lot of greenery, not a posy as pictured online.”
Helpful Report
Posted 7 years ago
“We were not the recipients of the bouquets but we saw a photo and the flowers looked lovely and lasted well.”
Helpful Report
Posted 7 years ago
“My mother was pleased overall with her flowers but pointed out that the smaller flowers in the arrangement were wilted because they weren’t securely put into the oasis. She had to do this herself and then they picked up. A bit disappointing considering what the arrangement cost.”
Helpful Report
Posted 7 years ago
“I spoke to someone in customer services recently to give feedback. As a regular customer and huge fan I feel disappointed that bouquets and arrangements seem to be scimping in terms of amount and the quality of the arrangement. Still good but no longer outstanding.”
Helpful Report
Posted 7 years ago
“The recipient of my gift was delighted with the perfume of the flowers.”
Helpful Report
Posted 7 years ago
“The flower arrangements are stunning and classy. Disappointed that an additional hefty delivery charge was added to the cost. Recipient was delighted.”
The Real Flower Company 4 star review on 1st October 2018
Helpful Report
Posted 7 years ago
“Beautiful presentation and the scent of these flowers really is a cut above any other flower company but bouquet does look relatively small for price. Quality good, value for money not so good.”
Helpful Report
Posted 7 years ago
“The flowers are beautiful and recipients love them - so this should be a five star review! However it's such a struggle to navigate your website. For example it should be impossible to send flowers without going via a screen giving the option to attach a message to the flowers - but your site does this if you log in part way through a transaction. I would use you for all my flowers if you could get your ecommerce journeys fixed”
Helpful Report
Posted 8 years ago
“Lovely company and staff to deal with. Excellent service. Bouquet included dahlias which I don't like and did not expect, nor were they pink as requested.”
Helpful Report
Posted 8 years ago
“Normally I would write a very positive review but this time I was disappointed. I ordered a deluxe bouquet for £160 pounds and 1) it had only 18 flowers in it not the 30 I had expected and 2) the flowers wilted by day 3.”
The Real Flower Company 4 star review on 21st August 2018
Helpful Report
Posted 8 years ago
“The real flower company is my go to florist. The flowers are contemporary and have the feel of ‘just picked’ the down side of that is that they don’t last very long which is such a shame as they are certainly not cheap!”
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Posted 8 years ago
“The flowers were all lovely on arrival (Tuesday), a s smells wonderful. I had expected 12 roses, but there were only 11. However, as there were also 4 dahlias, I thought they made up for the lack of a rose! The roses seem to be lasting well - it is now Friday. I changed the water yesterday, and certainly by then the dahlias’ petals underneath were dried out. See attached photo.”
The Real Flower Company 4 star review on 3rd August 2018
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Posted 8 years ago
“The Flowers were amazing - both in color, diversity and scent. I purchased florist-choice - as I think it's always good to give the florist a bit of creative licensing and to work with what they have on hand. My only disappointment is that my personal messages didn't arrive with the cards -- so the recipient had to send out an email asking who they were from.”
Helpful Report
Posted 8 years ago
“Flowers delivered on time and beautifully packaged. The flowers themselves were a good mix but did not have the visual impact I’ve come to expect from this company hence not 5 stars.”
Helpful Report
Posted 8 years ago
The Real Flower Company is rated 4.4 based on 1,479 reviews