The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,381 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,381 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 21st May 2025

Mr Miles B

The Real Flower Company 5 star review on 31st March 2025

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful flowers; efficient delivery process. Only disappointment is that some flowers already wilting the day after delivery.”

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Posted 5 years ago

“Smooth Delivery”

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Posted 5 years ago

“I love these flowers but don’t always use them because they don't last long. This time some of the flowers had heads broken off which was a pity”

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Posted 5 years ago

Dear Lorna, thank you for your review and I'm sorry that some of the heads have broken off. Would you be able to send me a picture to info@realflowers.co.uk, so that I can look into this for you. I will then contact you to discuss a solution for you. Kind regards Lucy

Posted 5 years ago

“Very efficient, lovely flowers, sender and recipient both well pleased.”

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Posted 5 years ago

Thank you for your great review Pamela, we are thrilled to hear that everyone was pleased!

Posted 5 years ago

“I find that ordering by phone gives a much better result than from their web site. I often shop on line so am able to do it but I find their website uninspiring.”

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Posted 5 years ago

“Flowers were very nice, but several stems were broken on delivery, which we were a bit disappointed with. Have contacted company about this, but haven’t has a response yet. Flowers were also wrapped in some plastic, although most of the packaging was recyclable cardboard - I mention this as the real flower company do quote their eco friendly credentials”

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Posted 5 years ago

“Hello, the information of follow up has been good but I didn't understand when ordering the flowers that they would be let a the door in case the person was not there. I thought the person would be contacted by phone to make sure that the delivery happens when somebody was home. I was afraid that they would be stolen or lost.”

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Posted 5 years ago

“Flowers were lovely although dominated by a big hydrangea. Expected more of the fragrant roses that Real Flowers promote.”

The Real Flower Company 4 star review on 3rd August 2019

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Posted 5 years ago

“Really lovely flowers and a very fragrant bunch. Sadly some of the roses wilted quite quickly.”

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Posted 5 years ago

“The flowers were beautiful , however, did not arrive on time which was a concern for my mother who thought that I had ignored her birthday.”

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Posted 5 years ago

“The recipient told me that the flowers were lovely. I have used your company for quite a few years now, particularly when the shop was in Midhurst. I have only ever had one unfortunate incident. It was good to get a photo from DPD, the courier, of the package left in the recipient's porch. It occurs to me that you might send a photo of the arrangement to the person who ordered/paid for them. Especially as you are not the cheapest on the market.”

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Posted 5 years ago

“Lovely flower bouquet with a wonderful scent. Thank you.”

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Posted 5 years ago

“I chose best of British medium bouquet. Recipient delighted with them. I chose this company wanting British and sustainable or Organic, although I did find the price higher than average, and the delivery charge a bit of a sting. Service would be better if delivery was available every day of the week. Would use again though.”

The Real Flower Company 4 star review on 2nd July 2019

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Posted 5 years ago

“Although your service was good and the recipient was very pleased, none of the flowers in the bouquet were the colours that I had specifically asked for! The lady that took the order did say that they might not be exactly the same as seen in the picture online but that she would mark down my request. These were flowers for my daughter to celebrate her wedding and the colours were not hers or my favourites and I was disappointed when I saw them.”

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Posted 5 years ago

“No thank you”

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Posted 5 years ago

“I love the roses and continue to buy for myself and as gifts especially the trio and hat boxes. However this time the bouquet which I received on Tuesday was a bit dry and noticed on Thursday some of the roses had dropped a number of their petals!”

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Posted 6 years ago

Sorry to hear this Marie, If you haven't already, please do call us so that we can rectify this for you. From the Customer Service Team - RFC

Posted 5 years ago

“I loved the selection on line and chose the tube and posy for my daughter. It was delivered on time and I appreciated the emails keeping me informed. The bouquet however was a disappointment. Not as many flowers as pictured. And it was a bouquet with a lot of greenery, not a posy as pictured online.”

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Posted 6 years ago

“We were not the recipients of the bouquets but we saw a photo and the flowers looked lovely and lasted well.”

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Posted 6 years ago

“My mother was pleased overall with her flowers but pointed out that the smaller flowers in the arrangement were wilted because they weren’t securely put into the oasis. She had to do this herself and then they picked up. A bit disappointing considering what the arrangement cost.”

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Posted 6 years ago

“I spoke to someone in customer services recently to give feedback. As a regular customer and huge fan I feel disappointed that bouquets and arrangements seem to be scimping in terms of amount and the quality of the arrangement. Still good but no longer outstanding.”

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Posted 6 years ago

The Real Flower Company is rated 4.4 based on 1,381 reviews