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The Real Flower Company Reviews

4.4 Rating 1,438 Reviews
84 %
of reviewers recommend The Real Flower Company
4.4
Based on 1,438 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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Whilst 3 Christmas wreaths were long lasting, smelt wonderful and were good in construction, colours in real life were not as vibrant as photography. 1 arrived unteathered in box so shape was damaged/disfigured .
Helpful Report
(Nationwide) - Posted 1 year ago
Dear Sara, Thank you for your feedback regarding your recent experience with our Christmas wreaths. We're delighted to hear that you found them long-lasting and wonderfully scented. However, we sincerely apologise for the issues you encountered with the colour and the shape of one of the wreaths upon arrival. We appreciate your observations as they are vital for us to improve. If you have further details or images to share, please don’t hesitate to reach out to us at info@realflowers.co.uk. We’re here to assist you. Warm regards, The Real Flower Team
Posted 1 year ago
Beautiful flowers and usually order from here but my Christmas delivery was so disappointing. Browning floppy roses this time.
Helpful Report
(Nationwide) - Posted 1 year ago
Dear Olivia, Thank you for taking the time to share your experience with us. We're truly sorry to hear that your Christmas delivery did not meet the high standards we strive for. Your feedback is invaluable in helping us enhance our quality. If you have any further details or images, please feel free to reach out to us at info@realflowers.co.uk. We’d love to look into this matter for you. Warm regards, The Real Flower Team
Posted 1 year ago
Having had Christmas wreaths from you in the past I felt this was a little bit wilted and dried out more quickly than previous ones. I also felt the bow might have been bigger.
Helpful Report
(Nationwide) - Posted 1 year ago
Dear Deborah, Thank you for sharing your thoughts with us. We're sorry to hear that this year's Christmas wreath didn't meet your expectations in terms of freshness and bow size. We truly value your feedback, as it helps us improve our offerings. If you are able to email us on info@realflowers.co.uk with any images you might have, we'd love to take a further look into this. Warm regards, The Real Flower Team
Posted 1 year ago
Fabulous bouquets from a lovely team of florists xx
Helpful Report
(Nationwide) - Posted 1 year ago
Thank you so much for your fabulous review! We're thrilled to hear that you loved your bouquet and had a great experience with our lovely team of florists. Your support means the world to us! Warm regards, The Real Flower Team
Posted 1 year ago
Ordered and then had a very nice call over quantities. So helpful and Thank you
Helpful Report
(Nationwide) - Posted 1 year ago
Thank you for your lovely review, Tessa! We're delighted to hear that our team was able to assist you with your order. Your feedback means a lot, and we're here to help whenever you need it! Warm regards, The Real Flower Team
Posted 1 year ago
I sent a bouquet to a friend to thank for a dinner and she was overwhelmed - thankyou Rosebie and co!
Helpful Report
(Nationwide) - Posted 1 year ago
Dear Clare, Thank you so much for your lovely review. We’re thrilled the bouquet helped your friend feel appreciated. We appreciate your kind words and look forward to delighting you again soon. Kind regards, The Real Flower Co.
Posted 1 week ago
Beautiful roses - excellent delivery - solid customer service - the herbs are a wonderful companion to the flowers - - but - - they have become just so expensive now - that sending them is a rare expense indeed - which is such a slame.
Helpful Report
(Nationwide) - Posted 1 year ago
Thank you for your thoughtful review, Leander. We're so pleased to hear that you enjoyed our beautiful roses and found our delivery and customer service to be excellent. We appreciate your feedback regarding our pricing, and we understand how important it is to keep special gifts accessible. Warm regards, The Real Flower Team
Posted 1 year ago
I ordered a bouquet for the 60th birthday of a friend. She received it early in the day and texted me a photo of the flowers : really beautiful. It was excellent value.
Helpful Report
(Nationwide) - Posted 1 year ago
Thank you so much for your wonderful review. We’re thrilled to hear that your friend loved her bouquet for her special milestone. It means a lot to us that you found it to be excellent value as well. Warm regards, The Real Flower Team
Posted 1 year ago
I sent your autumn bouquet to my daughter in law. I want to visit later that week and the flowers were stunning. A great selection and colour combination. She said they were the best flowers she had ever received.
Helpful Report
(Nationwide) - Posted 1 year ago
Thank you so much for your lovely review, Fiona! We're absolutely thrilled to hear that your daughter-in-law found the autumn bouquet stunning and that it made such an impression. Warm regards, The Real Flower Team
Posted 1 year ago
Delightful company to work with my order came in time on time I would hardly recommend
Helpful Report
(Nationwide) - Posted 1 year ago
Thank you so much for your delightful review, Pearl! We're thrilled that you found us a pleasure to work with and appreciate your recommendation. Your support means the world to us! Warm regards, The Real Flower Team
Posted 1 year ago
Recipient thought these were the best flowers she’d ever received.
Helpful Report
(Nationwide) - Posted 1 year ago
Thank you for your amazing review! We're absolutely delighted to hear that the recipient thought these were the best flowers she’d ever received. Your kind words inspire us to keep delivering beauty. Warm regards, The Real Flower Team
Posted 1 year ago
Thank you for the hat box roses I ordered for my Mother's birthday, they are stunning! She was delighted to receive such a beautiful arrangement, the roses and herbs smell wonderful. The colours are vibrant and the flowers are so perfectly arranged. Thank you also for your Customer Service, which is the best I have ever had, when I telephoned you about my order. The packaging was excellent and they arrived on time. Your roses are by far the most beautiful quality available in the UK - I would definitely recommend The Real Flower Company for those looking for something really special.
The Real Flower Company 5 star review on 12th November 2024 The Real Flower Company 5 star review on 12th November 2024
Helpful Report
(Nationwide) - Posted 1 year ago
Thank you so much for your wonderful review! We are absolutely delighted that your mother loved the hat box roses and that they brought her so much joy. Your compliments on our customer service and the quality of our flowers mean the world to us. We strive to offer the best, and it's heartwarming to hear that you found your experience exceptional. Thank you for recommending us! Warm regards, The Real Flower Team
Posted 1 year ago
Responsive, accommodating, real flowers.
Helpful Report
(Nationwide) - Posted 1 year ago
Thank you for your fantastic review, Brian! We're thrilled to hear that you found us responsive and accommodating. Warm regards, The Real Flower Team
Posted 1 year ago
Excellent and punctual service
Helpful Report
(Nationwide) - Posted 1 year ago
Thank you for your wonderful review! We're so glad to hear that you found our service excellent and punctual. It's always our aim to deliver a seamless experience for our customers. Warm regards, The Real Flower Team
Posted 1 year ago
Beautiful seasonal flowers
Helpful Report
(Nationwide) - Posted 1 year ago
Thank you for your lovely review! We're so pleased to hear that you enjoyed our beautiful seasonal flowers. Warm regards, The Real Flower Team
Posted 1 year ago
Unfortunately these were sent to two colleagues, one received them already going mould and the other received them partially dead. The wrapping, presentation and size is very lovely and elegant.
Helpful Report
(Nationwide) - Posted 1 year ago
Dear James, It’s disappointing to learn that the bouquet arrived in a sad way. Presentation is of the utmost importance to us, so it’s natural to feel let down when expectations aren't met. We would love the opportunity to make this right for you. Please reach out to us at info@realflowers.co.uk. One of our team members will be more than happy to assist you and look into this matter further. Thank you for your feedback, and I hope we can turn this experience around. Best regards, The Real Flower Team
Posted 1 year ago
I have been a long-time client of this flower company, and they never fail to impress. Their flowers are always fresh, beautifully arranged, and last much longer than any other bouquets I've ever received. The attention to detail is remarkable, and the tastefulness of the arrangements makes every occasion feel extra special. Whether it's for a birthday, anniversary, or just because, I can always count on their blooms to brighten up the day. I highly recommend them for anyone looking for the best quality flowers that not only look stunning but also stay fresh for days!
Helpful Report
(Nationwide) - Posted 1 year ago
Dear Leila, Thank you so much for your glowing review! We're truly delighted to hear that you've consistently enjoyed our fresh and beautifully arranged flowers. It's wonderful to know that our attention to detail has helped make your special occasions even more memorable. We appreciate your kind words and your recommendation to others. It's always our aim to bring joy and brightness to your days, and we're thrilled to have you as a long-time client. Thank you for your continued support! Warm regards, The Real Flower Team
Posted 1 year ago
The flowers were lovely and the roses lasted a week! I would have liked more Snowberry, but I think I was given more roses instead, which was pleasing. Also, I didn't get a receipt email, so had to phone to check my order went through properly.
Helpful Report
(Nationwide) - Posted 1 year ago
Thank you for your lovely review! We're thrilled to hear you enjoyed the roses and that they lasted the whole week. We appreciate your feedback regarding the Snowberry, and we’ll certainly keep it in mind for future arrangements. We also apologise for the hiccup with the receipt email; it's important to us that you feel confident about your order, so we appreciate your understanding in this matter. Thanks again for supporting us! Warm regards, The Real Flower Team
Posted 1 year ago
I understand from the recipient that the scent really hit her when opened the box - a wonderful surprise. I use this company because of the scent - no one else seems to be concerned with providing this major part of the joy of flowers. And, having had some before myself, the scent from the bouquet was wonderful and lasted really well. The blooms themselves were fresh and in very good condition. The box also looks great when arriving.
Helpful Report
(Nationwide) - Posted 1 year ago
Dear Susan, Thank you for your wonderful review! We're thrilled to hear that the scent was such a delightful surprise for the recipient and that it brought joy to the experience. It's fantastic to hear that the blooms were fresh and in great condition when they arrived. We take great pride in our quality, and your recognition means so much to us. Warm wishes, The Real Flower Team
Posted 1 year ago
initial flowers were not as expected and was very disappointed but Cosmo sorted everything, resent flowers which were beautiful. All in all great service and beautiful flowers. I will defo use again!
Helpful Report
(Nationwide) - Posted 1 year ago
Thank you so much for your heartfelt review! We sincerely apologise for your initial disappointment, but we're delighted to hear that Cosmo was able to assist you and that the new flowers were to your liking. Your satisfaction means the world to us, and we truly appreciate your support. Warm regards, The Real Flower Team
Posted 1 year ago
The Real Flower Company is rated 4.4 based on 1,438 reviews