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Rattle and Drum Reviews

4.9 Rating 3,794 Reviews

98 %

of reviewers recommend Rattle and Drum

Company Reviews

Product Reviews

4.9

Based on 3,794 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Read Rattle and Drum Reviews

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 26th April 2024

Antony Cummings

Rattle and Drum 5 star review on 13th June 2023

Rattle and Drum 5 star review on 6th May 2023

Rattle and Drum 5 star review on 10th April 2023

Rattle and Drum 5 star review on 19th March 2023

Rattle and Drum 5 star review on 18th March 2023

Rattle and Drum 5 star review on 8th February 2023

60

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods ordered met all expectations (all as described) response and despatch time good”

Posted 6 years ago

“Items all as described”

Posted 6 years ago

“Good price and customer service”

Posted 6 years ago

“Goods arrived in good time and as described”

Posted 6 years ago

“Great pre owned snare drum sold just as described and priced nearly then same as private sales online of the same drum. They gave me free next day delivery too. Product was well packaged and almost looked new, not bad for a 50 yer ol drum!”

Rattle and Drum 4 star review on 17th August 2017

Posted 6 years ago

“Eight times out of ten rattle and drum make you feel welcome. I always like to call in and see if anything catches my eye. I have bought drums guitar, accessories, gig bags etc. So overall a good experience. thanks Iain ????”

Posted 6 years ago

“good service”

Posted 6 years ago

“Sent wrong bottle of cymbal cleaner but compensated with free bottle so all good in the end...thanks”

Posted 6 years ago

“Customer service was great on Rattle and Drums end, and would of gave 5 stars had it been delivered on time. Paid an extra £20 to get it delivered the next day. Didn't arrive, contacted Rattle and Drum and whoever I was talking to was very helpful and chased Interlink Express up to find out what was going on. Got back to me immediately saying it will be delivered the next day... a Sunday?! It didn't arrive but it turned up on the Monday morning with red tape around the top with "SATURDAY DELIVERY" written on it haha, cheeky sods! Great guitar though! Fender T-Bucket 400CE”

Posted 7 years ago

“Helpful staff exellent service.”

Posted 7 years ago

“Good price good service”

Posted 7 years ago

“Great prices, quick delivery.”

Posted 7 years ago

“Drum stick look really good, my son more than happy with them. I would have given 5 stars, however the delivery was rather slow.”

Posted 7 years ago

“They were quick ????”

Posted 7 years ago

“Be aware paypal cheques take about a week to clear. Great communication from staff at the shop. My package arrived on time and in good order”

Posted 7 years ago

Read Rattle and Drum Reviews

Thanks for your review. Just for your info, PayPal clearance times are something we have absolutely no control over, this is determined by PayPal and your choice of funding source with them. If your funding source is a bank card or you have money in your PayPal account then payment clears instantly, if your funding source is direct debit from your bank account this can be anything from instant to a few days if PayPal classes it as an eCheque. Again, this is entirely in the hands of PayPal and would take the same amount of time regardless of the retailer. Please let me know if I can be of any more help at all. Kind Regards Matthew Pearson Director Rattle & Drum Ltd

Posted 7 years ago

“Good service. Only downside was that initial advert said postage free, but it wasn't; it cost £2”

Posted 7 years ago

“NOT FOR ME FOR MY SON BUT HE WAS WELL CHUFFED !!”

Posted 8 years ago

“I had an issue with stock availability on one item, but communication was good and the issue was quickly resolved. The other item was dispatched quickly without any issue. Overall generally good service and I would probably use them again.”

Posted 8 years ago

“Very good product and friendly customer service.”

Posted 8 years ago

“What I wanted, good price. Speedy delivery.”

Posted 8 years ago

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Rattle and Drum is rated 4.9 based on 3,794 reviews