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Rattle and Drum Reviews

4.9 Rating 3,806 Reviews

98 %

of reviewers recommend Rattle and Drum

Company Reviews

Product Reviews

4.9

Based on 3,806 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Read Rattle and Drum Reviews

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What I wanted, good price. Speedy delivery.”

Posted 8 years ago

“Items arrived 3 days after purchase. Well packed in good condition. With Thanks AJH.”

Posted 8 years ago

“Good service, well packed”

Posted 8 years ago

“Best price I could find delivered. Fast dispatch. Just came in retail packaging with address on the front so no protection, not a particularly fragile product but box was damaged which makes you question the product integrity inside...seems ok on 1st inspection.”

Posted 9 years ago

“Good delivery time and good price!”

Posted 9 years ago

“the service was very good but the only thing that wasnt great was it didnt say on the website it was out of stock when i ordered it but they dealt with it very well and asked i would like a refund because of this. the product hasnt come yet but i am sure it will be great as i have bought other tiems from this shop and they have been of a high standard too.”

Posted 9 years ago

“Pretty good web site and a speedy delivery service”

Posted 9 years ago

“arrived quickly work well stickers to attach all silencers would have been useful”

Posted 10 years ago

“good product , good price, good delivery time, good service . good business”

Posted 10 years ago

“Just a small issue with the online 'free delivery over £100' offer, and being charged a small fee for delivery when I bought items over £100?! But a quick call to the boys and all sorted with a price match to boot! Good deal in the end. The icing on the cake would be free delivery on any order over £30 to match rockfactory.co.uk.”

Posted 10 years ago

Read Rattle and Drum Reviews

Hi Matthew, apologies again for that little glitch in our system. In the very near future we are going to go one step better and make it free delivery on all orders, regardless of price! :)

Posted 10 years ago

“Ordered an item on line using the user friendly website. Ordering was quick an easy with a order confirmation sent straight out. E-mail stated a tracking code would be sent so i could track my order. This did not happen,but reassuringly they delivered the item in person direct to my front door a few days later.The gentleman was very polite and wearing a company logo shirt. Too close i would highly recommend the company and would definately use again.”

Posted 10 years ago

“Very good service, goods delivered next day”

Posted 10 years ago

“Great service.”

Posted 10 years ago

“Pros: Very efficient delivery. Friendly staff on the phone. Will be happy to use again. Cons: Website a bit basic. Guitar case had transferred some lining glue onto the neck - not serious, just work for me to sort out.”

Posted 10 years ago

“Originally sent the package to the billing address instead of the delivery addresss but this error was quickly dealt with. Top marks for packaging. All in all a good service.”

Posted 10 years ago

“These guys are always great. A little issue with a faulty product (manufacturer fault) sorted out in about a week. Continue to be my favourite place for Drum equipment online and in-store.”

Posted 11 years ago

“A friendly and knowledgeable shop. I would recommend then to others.”

Posted 11 years ago

“Always friendly and helpful.”

Posted 11 years ago

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Rattle and Drum is rated 4.9 based on 3,806 reviews