Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,942 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,942 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 29th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After contacting several retailers in my search for a set of electronic drums, I eventually had the pleasure of speaking with Kevin at Rattle and Drum Music, Derby. In contrast to all the other retailers I had approached, Kevin patiently and thoroughly answered all my questions in an extremely sincere and enthusiastic manner, providing an honest, balanced and professional viewpoint from somebody who has been in the industry for many years. This led me to placing an order for a GEWA G5 electronic kit, which was delivered within a very short period of time. Through absolutely no fault of Rattle and Drum Music, there were a couple of minor issues with the kit following delivery, which were expeditiously resolved by Kevin through liaison with the manufacturer, GEWA. His level of customer service before, during and after purchase has been exceptional - in my experience, an extremely rare phenomenon these days! My thanks go out to Kevin for all his advice and assistance throughout my drum kit purchase, and I have absolutely no hesitation in recommending both him and Rattle and Drum Music to any prospective purchaser.”

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Posted 24 minutes ago

“Put order in on Tuesday and had my items by Friday. Happy days.”

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Posted 6 hours ago

“Ordered a few bits of hardware for my snare drum.I had to wait a bit but rattle and drum kept me up to date with everything. Very happy with my purchases .”

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Posted 3 days ago

“Fantastic service, rang for a stock enquiry, the person I sopke to was extrememly helpful and the order arrived ahead of schedule. Will definitely be making future purchases. Highly recommended.”

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Posted 1 week ago

“Very helpful on the phone and super fast delivery - thanks”

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Posted 1 week ago

“I bought a drum head and a drum mat from the Rattle and Drum website, this was very easy to navigate and no problem in purchasing. I was kept informed of my order and notified when it was ready to pick up. A very stress free purchase. Thank you.”

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Posted 1 week ago

“Great price, packaging and speedy delivery!”

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Posted 1 week ago

“My two pairs of drum hot rods arrived, in beautiful packaged boxes, they are fabulous to play drums with. Thank you.”

Rattle and Drum 5 star review on 16th June 2025

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Posted 2 weeks ago

“No problems so fat”

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Posted 2 weeks ago

“Very helpful and i received order next day. Will call these guys next time for sure.”

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Posted 2 weeks ago

“Kev at Rattle and Drum is a great example of why we need independant shops. The big chains serve a purpose but i would never have got the customer i care i did with Kev at Thomann or Gear 4 Music.”

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Posted 3 weeks ago

“The people at Rattle and Drum are very friendly,helpful and knowledgeable.They will go that extra mile to get the products that you want if it is not in stock and then get them out to you as quickly as possible They are very competitive in price and make it a pleasure to purchase from them.”

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Posted 3 weeks ago

“Kevin, Martin and their staff at Rattle and Drum have always been my go to store for drum equipment, their knowledge and professionalism can’t be beat , always a pleasure to visit the shop”

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Posted 3 weeks ago

“Excellent advice, very friendly and competitively priced.”

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Posted 3 weeks ago

“I ordered a drum skin on the 4th May. Now i understand that it was coming from abroard and wasn't due to hit UK until the 19th, but, I then didn't recieve it until the 2nd June. I will NOT be using these guys again. They weren't particularly cheaper than anyone else and frankly I'd rather pay more and get it quicker any day.”

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Posted 4 weeks ago

“Absolutely top drawer customer service, thanks guys!”

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Posted 1 month ago

“Excellent advice from Kev. Superb communication and quick delivery. Will certainly be back.”

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Posted 1 month ago

“Item was posted out quickly and just as described, so would recommend Rattle and Drum based on my experience”

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Posted 1 month ago

“Like I’ve said before one of the best drum shops around, friendly and knowledgeable staff, super relaxed atmosphere who could ask for more.”

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Posted 1 month ago

“Couldn't find what I needed in Australia. Rattle & Drum had it, shipped the product via supplier, was delivered within 5 days to my nominated U.K.address, which has since been delivered to my address in Australia. Product arrived safely in perfect condition. Thank you so much Rattle & Drum for helping me solve my (international) problem. Couldn't have done it without you.”

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Posted 1 month ago

Rattle and Drum is rated 4.9 based on 3,942 reviews