Rattle and Drum Reviews

4.90 Rating 2,666 Reviews
98 %
of reviewers recommend Rattle and Drum
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.95 out of 5
Read Rattle and Drum Reviews

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road
Derby
DE1 2JH

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I paid extra money for it to come next day and it came 2 days later urgh
Posted 2 months ago
Paid for next day delivery got a text saying between 9:34-10:34 missed called at 9:38 heard no knock at the door ordered on Friday to have in time for a gig on Saturday package didn't get redelivered till Monday
Posted 3 months ago
Hi, I completely understand how frustrating that is and I'm sorry you've had that experience. However I'm not sure we could have done anything about this incident. We sent the item on the next day, express service that you paid for in good faith and you had the notifications to say the item was indeed due to be delivered. I don't think it's really very fair to leave a negative review for us, which can affect how people view our business, for something we can't influence. What's more, if you did miss a knock on the door, DPD delivered at the next earliest opportunity without extra charge which in my eyes is exactly what they should have done.
Posted 3 months ago
Decent bit of drum hardware at a decent price, can’t go far wrong with Gibraltar hardware.
Posted 1 year ago
Really helpful and knowledgeable. Give great advice and offered fast deliver service! Top stuff 👍🏻
Rattle and Drum 5 star review on 5th February 2019
Posted 2 years ago
Incredibly fast postage. Good quality items.
Posted 3 years ago
Very reasonable prices compared to competitors, fast delivery and good service.
Posted 3 years ago
Great no problems arrived as stated
Posted 3 years ago
Having recently purchased a new kit of Mapex Saturn from rattle and drum, I would like to give my thanks to Kev for his help in my choice, and making it a pleasant experience . Would certainly buy from this company again. Alexander Goudie
Posted 4 years ago
Rattle and Drum is rated 4.90 based on 2,666 reviews