Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,955 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,955 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 29th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service quality product”

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Posted 1 day ago

“Excellent customer service and very helpful”

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Posted 1 week ago

“All good. Well packaged. Happy with service.”

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Posted 2 weeks ago

“Quick service, would appreciate a faster delivery option, as the fastest is 3-5 working days, which isnt great for last-minute spares.”

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Posted 2 weeks ago

“Brilliant service and quick supply even for a modest accessory. Highly recommend.”

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Posted 2 weeks ago

“Excellent friendly service. Very knowledgeable, would use again.”

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Posted 2 weeks ago

“Quick delivery and great service as usual from Rattle and Drum. Always a good selection of items in stock on the website and good communication once items are ordered. Also, as an added bonus, the stock item listing shows not only Rattle and Drum's stock level but the supplier's stock levels so at least if something is out of stock with Rattle and Drum, you know if they are going to be able to get hold of it quickly.”

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Posted 3 weeks ago

“Quick and easy to deal with. Decent prices too. A plaesure”

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Posted 4 weeks ago

“I bought an Lp Udu Utar and it arrived perfectly packed with lots of extra padding. The shipping time was slightly longer than other UK stores when buying other Lp Udu’s. But overall really pleased and I’d be happy to buy from Rattle and Drum again.”

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Posted 1 month ago

“Great customer service via phone and the item I wanted was delivered fast. This was important for me as the same item was listed as a 2-3 week delivery time on other websites. I ordered a Remo drum and I'm very happy it! So a massive thank you to the team at Rattle & Drum!”

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Posted 1 month ago

“Excellent company to deal with very knowledgeable about the drum business highly recommended.”

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Posted 1 month ago

“As always item arrived on time well packaged in tip top condition and in good working order, also at the best price for a new Mapex 800 series snare stand I could find, great piece of kit, many thanks Rattle and Drum.”

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Posted 1 month ago

“Not much to say. In a good way. I ordered a a used cymbal and it arrived a couple of days later, very well packaged.”

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Posted 1 month ago

“After contacting several retailers in my search for a set of electronic drums, I eventually had the pleasure of speaking with Kevin at Rattle and Drum Music, Derby. In contrast to all the other retailers I had approached, Kevin patiently and thoroughly answered all my questions in an extremely sincere and enthusiastic manner, providing an honest, balanced and professional viewpoint from somebody who has been in the industry for many years. This led me to placing an order for a GEWA G5 electronic kit, which was delivered within a very short period of time. Through absolutely no fault of Rattle and Drum Music, there were a couple of minor issues with the kit following delivery, which were expeditiously resolved by Kevin through liaison with the manufacturer, GEWA. His level of customer service before, during and after purchase has been exceptional - in my experience, an extremely rare phenomenon these days! My thanks go out to Kevin for all his advice and assistance throughout my drum kit purchase, and I have absolutely no hesitation in recommending both him and Rattle and Drum Music to any prospective purchaser.”

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Posted 1 month ago

“Put order in on Tuesday and had my items by Friday. Happy days.”

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Posted 1 month ago

“Ordered a few bits of hardware for my snare drum.I had to wait a bit but rattle and drum kept me up to date with everything. Very happy with my purchases .”

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Posted 1 month ago

“Fantastic service, rang for a stock enquiry, the person I sopke to was extrememly helpful and the order arrived ahead of schedule. Will definitely be making future purchases. Highly recommended.”

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Posted 1 month ago

“Very helpful on the phone and super fast delivery - thanks”

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Posted 1 month ago

“I bought a drum head and a drum mat from the Rattle and Drum website, this was very easy to navigate and no problem in purchasing. I was kept informed of my order and notified when it was ready to pick up. A very stress free purchase. Thank you.”

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Posted 1 month ago

“Great price, packaging and speedy delivery!”

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Posted 1 month ago

Rattle and Drum is rated 4.9 based on 3,955 reviews