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Rattle and Drum Reviews

4.9 Rating 3,788 Reviews

98 %

of reviewers recommend Rattle and Drum

Company Reviews

Product Reviews

4.9

Based on 3,788 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Read Rattle and Drum Reviews

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 26th April 2024

Antony Cummings

Rattle and Drum 5 star review on 13th June 2023

Rattle and Drum 5 star review on 6th May 2023

Rattle and Drum 5 star review on 10th April 2023

Rattle and Drum 5 star review on 19th March 2023

Rattle and Drum 5 star review on 18th March 2023

Rattle and Drum 5 star review on 8th February 2023

60

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Does what it say's on the tin”

Posted 1 year ago

“Ordered a cable, it arrived, fab!”

Posted 1 year ago

“Very good service, thank you.”

Posted 1 year ago

“It did get here eventually, a person explained why there were delays on Facebook messenger which I appreciated.”

Posted 1 year ago

“Ordered Vic Firth drumsticks. Product fine, good communication and fast service. Package was open on arrival - not packed brilliantly - but thankfully products were still inside.”

Posted 1 year ago

“A very smooth process. My order was dispatched and delivered right on time. The only issue was not being notified when the parcel had been delivered, but this is an issue with the delivery service rather than Rattle & Drum. Overall, very happy with the experience.”

Posted 1 year ago

“Delivery and communication all good and on time. Plug was broken on the power lead for the amp, but I had a spare so no problem.”

Posted 1 year ago

“Hi, this device was put onto the skin it protects the surface, and used the drum at a gig and was ideal, will buy further items when needed.”

Posted 1 year ago

“Very friendly and efficient (had to call for shipping as I live in a non-UK area). Item (Doc's Proplugs) arrived quickly.”

Posted 1 year ago

“Very pleased overall with service & they were only UK stockist to fulfill my Gretsch need!”

Posted 1 year ago

“Got my curved rack bar, very pleased, courier delivered it to wrong address and it was signed for by someone I don't know, not so good, however he saw my son and gave him the package, so got it eventually, your service is fine but wouldn't recommend DHL”

Posted 1 year ago

“Item received as ordered. Unfortunately it took 9 days to arrive due to Royal Mail.”

Posted 2 years ago

“The Fender tremolo arm is excellent, so was the postal service I received. It's just a shame I didn't realise that there are a load of different thread sizes and so the part I purchased doesn't fit my Squire Fender copy!!! Buyers need to be aware of this! I haven't bothered contacting Rattle and Drum because I don't think it would be worth the hassle.”

Posted 2 years ago

“I purchased 3 Evans drum heads of different sizes. The two smaller heads were removed from their boxes and put inside the largest head and then inside the largest box, which I'm guessing makes postage cheaper / easier and the heads are probably less likely to get damaged in transit. However, this also meant that I didn't get my Players Circle points for the two smaller heads - it would have been pretty easy to detach the points codes and put them in the package, so dropping a star. Other than that minor gripe, it was all good.”

Posted 2 years ago

“Good customer service. Delivery was a bit delayed as it departed from the manufacturer's. The tool provided doesn't fit the drum's tuning screws, but I guess that's Meinl's responsibility. Nevertheless, very happy with rattle and drum and my djembe”

Posted 2 years ago

“Good service and a quick, prompt, delivery. Thanks!”

Posted 2 years ago

“Competative price, great range of products, love the drumsticks. Dropped one star for really high delivery costs, it is next day but was still about the most expensive i have seen. That being said i would use again, great service.”

Posted 2 years ago

“Inexpensive but acceptable quality”

Posted 2 years ago

“Professional and cooperative. Unfortunately the decision to use DHL was a poor one. As ever DHL have not delivered so I can't say more. It's still not here”

Posted 2 years ago

“Rapid delivery,well packaged and nice ukulele. Didnt know it was made in China until it arrived. That information should have been on the listing”

Posted 2 years ago

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Rattle and Drum is rated 4.9 based on 3,788 reviews