Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,971 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 29th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, price and communication. The only thing I'd say is to not rely on the box the head came in, to protect it in transit.”

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Posted 2 years ago

“Great Drum Store And pleased with service except onreceny order taking 6 weeks to Deliver However The Web site said item in Stock or max 14 days And was awaiting Delivery from Germany. If required urgently check in stock. Thanks ti Martin on chasing order & Delivered Also how come I was charged for shipping from eu”

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Posted 2 years ago

“Hi, Could have done with an email to confirm my order was placed. Waiting in the dark for delivery time and date. David”

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Posted 2 years ago

“Drum heads arrived quickly and were of a good price.”

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Posted 2 years ago

“Head arrived safely but with a delay in delivery! Great product regardless! Many thanks.”

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Posted 2 years ago

“Excellent service good doing business. Highly recommend”

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Posted 2 years ago

“Item just as described and well packed”

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Posted 2 years ago

“Good selection of products at very competitive prices. They stated on the website that. The item would take 7-14 days to come from their supplier. The only reason I given 4 stars is because I had to chase rather than Rattle & Drum providing updates. This is a fairly minor point and I would certainly purchase again from the company.”

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Posted 2 years ago

“The product was as described and at a good price. However, delivery took an extremely long time (nearly four weeks from the date of order).”

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Posted 2 years ago

“I ordered a cymbal for my son for Christmas which didn't arrive due to supplier issues . In all my dealings with Rattle and Drum they were very helpful and once they had tracked down what had happened they got the item sent as soon as they could. Very happy with the item and the service.”

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Posted 2 years ago

“Does what it say's on the tin”

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Posted 2 years ago

“Ordered a cable, it arrived, fab!”

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Posted 2 years ago

“Very good service, thank you.”

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Posted 2 years ago

“It did get here eventually, a person explained why there were delays on Facebook messenger which I appreciated.”

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Posted 2 years ago

“Ordered Vic Firth drumsticks. Product fine, good communication and fast service. Package was open on arrival - not packed brilliantly - but thankfully products were still inside.”

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Posted 3 years ago

“A very smooth process. My order was dispatched and delivered right on time. The only issue was not being notified when the parcel had been delivered, but this is an issue with the delivery service rather than Rattle & Drum. Overall, very happy with the experience.”

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Posted 3 years ago

“Delivery and communication all good and on time. Plug was broken on the power lead for the amp, but I had a spare so no problem.”

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Posted 3 years ago

“Hi, this device was put onto the skin it protects the surface, and used the drum at a gig and was ideal, will buy further items when needed.”

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Posted 3 years ago

“Very friendly and efficient (had to call for shipping as I live in a non-UK area). Item (Doc's Proplugs) arrived quickly.”

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Posted 3 years ago

“Very pleased overall with service & they were only UK stockist to fulfill my Gretsch need!”

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Posted 3 years ago

Rattle and Drum is rated 4.9 based on 3,971 reviews