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Pure Luxuries London Reviews

4.9 Rating 5,743 Reviews

100 %

of reviewers recommend Pure Luxuries London

Company Reviews

Product Reviews

4.9

Based on 5,743 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Pure Luxuries London 5 star review on 20th May 2024

Pure Luxuries London 5 star review on 15th May 2024

Pure Luxuries London 5 star review on 16th March 2020

Pure Luxuries London 5 star review on 9th March 2020

Pure Luxuries London 3 star review on 4th January 2018

Pure Luxuries London 5 star review on 1st March 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only reason I gave 4stars and not 5 is because the leather of the rucksack I ordered has quite a strong smell! Other than that, the finish and feel of the product is good, the price good and it arrived in just a few days. I would recommend this company.”

“I purchased 4 items as Christmas presents arrived as stated the quality of goods feel very nice but i only give 4 stars because the printing of the initials on a wallet i paid extra for was so small and hard to see, but i will buy from this company again.”

“Lovely bag and very good quality for the price .”

“Quick service but the leather was quite rough but overall a nice bag”

“Quick delivery, had a query about one of the products purchased, so emailed had a quick response and very helpful.”

“wallet was excellent”

“I bought a purse and bag on sale, both were very good quality and good prices. The bag was far too big even though I had got the ruler out to check the measurements. I couldn't visualise what size it would be in real life. I sent the bag back and got my money back promptly. I reordered a different bag. If I had seen the purse and replacement bag in a shop I probably would not have bought them because they weren't quite what I wanted. However, given that the items were such good value for money and I rarely go shopping these days I decided to keep them. Would I recommend Pure Luxuries, based on this experience, that is a definite yes but I would suggest drawing the sizes on paper to work out if it really is what you want. Also don't take too long deciding because sale items are so well priced they get snapped up quickly.”

“Generally pleased with my purchase, measurements of bag were way off those advertised. The bag was much bigger in all dimensions. However, good bag at a great price. Delivery was very, very quick and the packaging was all paper and protected the leather well. I would use this company again.”

“Quick delivery and great product”

“Beautiful leather purse came with a dust bag, lovely soft leather very happy with it, I got it in the sale as quite expensive at full price. It arrived in super quick time would recommend.”

“Nice purse, quick delivery[ i paid for next day], also paid for a gift box[ i think they should be supplied]”

“Received a good quality leather handbag which is just the right size. Nicely packaged.”

“Promp delivery and item as expected”

“Price was good”

“Bought a lovely purse for a gift, recipient very happy, and excellent value for money.”

“I received this wallet as a going away gift at work when I got promoted and had to relocate. Love the texture of the leather, the design and the way it rides in the breast pocket of my suit jackets and tux.”

“I bought the dark grey Cultured London Paige backpack and I have been pleasantly surprised by the quality and ease of use. It is quite sleek with magnets in the handles that keep them together. The bag is compact and has just enough room inside for all my essentials. My only criticism is that the colour is more taupe than grey.”

“Purchased a beautiful purse for my mum's birthday. It arrived nicely packed.”

“I have always been happy with bags and purses until I bought the aconkia squirrel Alexa. This is the worst purse EVER, your change fall out when you unzip, if I had not thrown the box away I would have returned it.”

“Great quality and reasonable price.”

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Pure Luxuries London is rated 4.9 based on 5,743 reviews