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Pure Luxuries London Reviews

4.9 Rating 5,646 Reviews

100 %

of reviewers recommend Pure Luxuries London

Company Reviews

Product Reviews

4.9

Based on 5,646 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Pure Luxuries London 5 star review on 16th March 2020

Pure Luxuries London 5 star review on 9th March 2020

Pure Luxuries London 3 star review on 4th January 2018

Pure Luxuries London 5 star review on 1st March 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The handbag is very nice but glad it was half price, wouldn’t have kept it had it been full price. Disappointed that there wasn’t a inside zipped pocket and the back pocket just gapes open too. It needs something on the strap to hold the two lengths together too”

“Lovely products. Rather expensive compared to other fine products elsewhere”

“Products of good quality and arrived well packaged.”

“Lovely products, very speedy delivery. Some glitches on website when ordering.”

“Really good website easy to order delivery quick and products really well made and great price. Have told my friends and will definitely be shopping here again”

“The bag is lovely but so small- the model in the advert must be tiny it looked much bigger in the picture than in real life But I guess that stops me carrying so much unnecessary stuff🌻🌻🌻”

“Original item OOStock, paid again for a different holdall,despite reservations!!They did however comunuicate well though ,& refunded my original monies. Delighted with my purchase & very pleased the way they handled it.”

“I ordered a red leather backpack style handbag and I am pleased with the size and the quality of the bag. The bag was delivered promptly and was well wrapped. I had expected the bag to have leather straps but when I checked the description of the handbag, on the web site, it does state fabric straps. The straps are strong fabric and do not affect the use at all. I would use Pure Luxuries again.”

“Excellent product at a great price, reasonable postage and quick delivery”

“Bought wallet for Christmas and husband loves it”

“always fast and excellent service”

“Very nice wallet, good price.”

“The only reason I gave 4stars and not 5 is because the leather of the rucksack I ordered has quite a strong smell! Other than that, the finish and feel of the product is good, the price good and it arrived in just a few days. I would recommend this company.”

“I purchased 4 items as Christmas presents arrived as stated the quality of goods feel very nice but i only give 4 stars because the printing of the initials on a wallet i paid extra for was so small and hard to see, but i will buy from this company again.”

“Lovely bag and very good quality for the price .”

“Quick service but the leather was quite rough but overall a nice bag”

“Quick delivery, had a query about one of the products purchased, so emailed had a quick response and very helpful.”

“wallet was excellent”

“I bought a purse and bag on sale, both were very good quality and good prices. The bag was far too big even though I had got the ruler out to check the measurements. I couldn't visualise what size it would be in real life. I sent the bag back and got my money back promptly. I reordered a different bag. If I had seen the purse and replacement bag in a shop I probably would not have bought them because they weren't quite what I wanted. However, given that the items were such good value for money and I rarely go shopping these days I decided to keep them. Would I recommend Pure Luxuries, based on this experience, that is a definite yes but I would suggest drawing the sizes on paper to work out if it really is what you want. Also don't take too long deciding because sale items are so well priced they get snapped up quickly.”

“Generally pleased with my purchase, measurements of bag were way off those advertised. The bag was much bigger in all dimensions. However, good bag at a great price. Delivery was very, very quick and the packaging was all paper and protected the leather well. I would use this company again.”

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Pure Luxuries London is rated 4.9 based on 5,646 reviews