Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very efficient first class service”

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“Good service - the purchase wasn't right for me so I returned it, got the refund fast. Thanks.”

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“Delivery was very quick, the quality of the product is top notch, Even though the product is more expensive that others on the market, the strong durability of the products and the quality means that my item will last longer.”

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“Thank you for your quick delivery and quality product. My husband really liked the wallet especially the personalised letters.”

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“Product arrived promptly and we'll packaged. It had been reduced drastically in price, had it been full price I would have returned it. More photo's are needed to show the interior of the products. This wallet lacks easily accessible note storage. It does the job as a large purse/wallet that also holds my phone, that I can wear without noticing it too much. The design would be improved by being made landscape rather than portrait.”

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“A good choice of quality products and competitive prices”

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“Easy to use website and prompt delivery”

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“The wide range of products to choose from was just what I needed to find the perfect gift(s) for the man in my life. The website was easy to use and the delivery was speedy. The goods when they are arrived were just what I needed ~ good quality, looks etc. and certainly fit for purpose. The only reason I gave a 4* not 5* review was because they didn't have my first choice of colour everything else was great”

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“Very good service from Pure Luxuries, and was pleased with my purchase, but felt at £119 was too much for this particular quality. More like 80 to £90 max. Phil K.”

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Good afternoon Mr Knight, Thank you for your review and feedback! I'm sorry to hear that the item wasn't as you expected - if you'd like to return it to us at no cost to yourself using the free returns label we'll be happy to refund or exchange for a different product as you prefer. If there's anything we can do you can email our friendly customer care team on info@pureluxuries.com, where they'll be happy to help. Kind regards, Pure Luxuries Ltd.

“The product was exactly what I ordered, and the customer service of the company was great. I emailed them about my purchase and received a reply in an hour or two!”

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“Prompt acknowledgement of order with timely dispatch . Basic packaging of silver polythene bag for cardboard box containing leather glasses case. Black leather glasses case looks very smart with what appears to be good quality leather which is well stitched. The base, top and surround have some reinforcement between the leather and very thin smart lining which helps the case keeps it shape and structure. My ' air light' half rimmed spectacles only just fit in due to the shallow depth of the case, so the reinforcement is an added bonus of protection . I was disappointed the case wasn't lined with some sort of thicker softer material , or some thin padding behind the lining, as the interior seems quite basic. Also disappointed there was no lens cloth included. The zip fastener appears to be a good quality and works smoothly. As for durability, only time will tell. I have only had the case for a few days. I bought this case because I wanted something that looked smart and would last .For any spectacles other than those that fold flat narrowly, this case would probably not be suitable due to its shallow depth, and I probably will not buy this model again for my second pair of spectacles for that and the previously mentioned reasons. Not sure if I can honestly say , the case was value for money as it is, even though it does look smart and stylish.”

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“Your service was fine.”

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“my new wallet looks great. had really good customer service. Only time and use will tell if the quality is as good as it looks.”

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“Very good leather bag, good quality, i will definitely recommend to a friend .”

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“Ordered a nice leather cross body bag and purse which were a very good price, good quality and delivered very speedy by next day. Good website and would definitely recommend and use again”

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“Hi pure luxuries has a good service and the products I have had are of good quality and would recommend to people.”

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“Product is brilliant and the speed of delivery was very good. Am very happy with PureLuxuries.”

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“Speedy delivery. Efficient service troubleshooting the duplicate online payment”

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“Parcel well-packed and arrived in good time.”

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“Unfortunately I found the same item £10 cheaper on another website but by then I had received and opened this one.”

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Pure Luxuries London is rated 4.9 based on 6,308 reviews