Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,180 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,180 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Pure Luxuries London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just Perfect”

Helpful Report

Thank you so much for your amazing review, Joanne! We're thrilled to hear that you found your experience with us to be just perfect. Your kind words truly inspire us to continue delivering exceptional products and service. We can't wait to welcome you back to Pure Luxuries London soon! 😊 - Best, Faye

“Beautiful handbag which my daughter was really happy. Stylish and great quality.”

Helpful Report

Thank you so much for your lovely review, Bev! We're overjoyed to hear that your daughter is happy with her beautiful handbag. It's fantastic to know that you appreciate the stylish design and great quality of our products. Your support means a lot to us, and we can't wait to welcome you back to Pure Luxuries London soon! 😊 - Best, Faye

“Delighted with quality of product. Would highly recommend - thank you”

Helpful Report

Thank you so much for your wonderful review, Mairi! We're absolutely thrilled to hear that you are delighted with the quality of our product. Your recommendation means the world to us, and we truly appreciate your support. Looking forward to welcoming you back to Pure Luxuries London soon! 😊 - Best, Faye

“I fell victim to a crypto scam, but contacting harrylucy*977 @*gmail.*com made the refund process quick and easy.”

Helpful Report

Hi Leo, Thanks for your message, but it seems this may have been posted to the wrong company. We don’t have any affiliation with cryptocurrency or refund services - we’re a leather goods brand focused on handbags and accessories. Please be cautious of sharing personal or financial information publicly, and we hope you're able to get the support you need from the appropriate channels. Wishing you all the best. Faye

“Absolutely gorgeous, thank you. superb quality, design and value for money. Great packaging and delivery. 5*”

Helpful Report

Thank you so much for your fantastic review, SB! We're thrilled to hear that you found our products to be gorgeous and of superb quality. It's wonderful to know you appreciated the design and value for money, as well as the packaging and delivery. Your kind words motivate us to keep delivering the best experience possible. We look forward to serving you again! 😊 - Thanks, Faye

“Rose conka was beautiful very fast delivery”

Helpful Report

Thank you so much for your lovely review, Chloe! We're delighted to hear that you found the 'Rose' Conkca Bag beautiful and that your delivery was fast. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊 - Thanks, Faye

“Excellent pictures of the items ordered. Colour choices great ( but is there a green you could inveigle in?). Items delivered promptly, well packaged and as described. A friend was so taken with my cross body bag she can promptly ordered one too!”

Helpful Report

Thank you so much for your amazing review, Mary! We're thrilled to hear that you loved the pictures and the variety of color choices. A green option sounds like a fabulous idea, and we appreciate your suggestion! It’s great to know that your friend was inspired to order a cross body bag too. Your support means so much to us, and we look forward to delighting you with more of our products in the future! 😊 - Thanks, Faye

“My husband bought me a navy cross body bag in January I love it so much I ordered another tan colour. The leather is amazing & the quality of these bags are high end but I very good price. No doubt I’ll order another. Delivery was excellent quick & very well packaged. Thank you”

Helpful Report

Thank you so much for your wonderful review, Mary! We're absolutely delighted to hear how much you love your navy cross body bag and that you decided to add a tan one to your collection. The quality of our leather bags is something we pride ourselves on, and it’s fantastic to know you appreciate it. We're also glad to hear that your delivery experience was excellent. Your continued support means the world to us, and we can't wait to help you find your next favorite bag! 😊 - Thanks, Faye

“I have had 2 bags from you, very pleased with the quality of the bag's,”

Helpful Report

Thank you so much for your wonderful review, Carole! We're thrilled to hear that you’re pleased with the quality of your bags. Your satisfaction means everything to us, and we can’t wait to assist you with more luxurious items in the future! 😊 - Thanks, Faye

“I am very pleased with my red purse. Nice size,just what l wanted and a nice price. Excellent quality leather and well made. Good delivery service too.Highly recommended products from this 'Firm'.”

Helpful Report

Thank you so much for your fantastic review, Diane! We're delighted to hear that you're pleased with your red purse and that it’s the perfect size for you at a nice price. It’s wonderful to know you appreciate the quality of our leather and the delivery service. Your recommendation means a lot to us, and we look forward to serving you again soon! 😊 - Thanks, Faye

“Response excellent. Product gorgeous.”

Helpful Report

Thank you so much for your lovely review, Deborah! We're thrilled to hear that you had an excellent response and that you find our product gorgeous. Your support means a lot to us, and we can't wait to see you back for more luxurious items soon! 😊 - Thanks, Faye

“As usual lovely quality for a very good price,unfortunately a bit of a tight fit for my belongings,but I will keep looking for the best bag for me.”

Helpful Report

Thank you so much for your lovely review, Kathleen! We're delighted to hear you appreciate the quality of our products at a great price. We understand that finding the perfect fit can be a challenge, and we wish you the best of luck in your search for that ideal bag. We hope to see you back soon for more luxurious options! 😊 - Thanks, Faye

“I invested with the wrong online bitcoin platform,but Paybackintld @ G m a i l. Com Help me recover my Money back”

Helpful Report

Hi Suke, it looks like you've reached out to the wrong company. We specialize in high-quality leather bags and accessories and have no involvement with Bitcoin or investment platforms. We recommend being cautious with financial transactions online and only seeking assistance from verified sources. Wishing you the best in resolving your issue. - Thanks, Faye

“Always great service from Pure Luxuries staff. Easy to order and swift delivery. Any queries I have are always answered promptly by email. On this occasion I returned the cross body bag as it was bigger than I thought. It was excellent quality though and well packaged. Competitively priced too.”

Helpful Report

Thank you so much for your wonderful review, Eileen! We’re thrilled to hear that you had a great experience with our staff and found the ordering process easy. It’s fantastic to know that you appreciate our prompt responses and the quality of our products. We hope to welcome you back soon for more luxurious finds! 😊 - Thanks, Faye

“Easy website to use, ordering was simple and delivery very fast. My bag absolutely wonderful, it looks, feels (and smells) fabulous. Would recommend this company”

Helpful Report

Thank you so much for your fantastic review, Steph! We’re overjoyed to hear that you found our website easy to use and that you received your bag quickly. It’s wonderful to know that you love how it looks, feels, and even smells! Your recommendation means the world to us, and we can’t wait to serve you again with more luxurious delights in the future! 😊 - Thanks, Faye

“the best product thank you so mach!”

Helpful Report

Thank you so much for your amazing review, Violetta! We're thrilled to hear that you think it's the best product! We can't wait to bring you more luxurious items in the future! - Thanks, Faye

“Very pleased with the very quick service and personal touch. Lovely bag and the recipient was delighted.”

Helpful Report

Thank you so much for your glowing review, Sheila! We're absolutely delighted to hear that you appreciated our quick service and personal touch. It’s fantastic to know the recipient loved the bag! Your support means everything to us, and we can't wait to welcome you back for more luxurious treasures in the future! 😊 - Thanks, Faye

“the best product thank you so mach!”

Helpful Report

Thank you so much for your wonderful review, Gavr! We're thrilled to hear that you're loving the product! Your satisfaction means everything to us, and we truly appreciate your kind words. We look forward to serving you again with more luxurious finds in the future! 😊 - Thanks, Faye

“Fabulous bag loving the colour and the capacity is great very deceiving. Quality of leather is A+ will definitely be recommending this company.”

Helpful Report

Thank you so much for your fantastic review, Kay! We're so pleased to hear that you love the color and find the bag's capacity surprising. It’s wonderful to know you appreciate the A+ quality of our leather! Your recommendation means the world to us, and we look forward to welcoming you back for more luxurious finds in the future! 😊 - Thanks, Faye

“Lovely little bag. Looks classy and the leather is great quality. Perfect for everyday. My phone and essentials fit in perfectly. Very pleased with the product. Looking out for another present for me from the company!”

Helpful Report

Thank you so much for your fabulous review, Susan! We're thrilled to hear that you love your new bag and find the leather quality to be top-notch. It's wonderful to know that it's perfect for your daily essentials. We can't wait to help you find another lovely piece for yourself in the future! Your satisfaction means the world to us! 😊 - Thanks, Faye

Pure Luxuries London is rated 4.9 based on 6,180 reviews