Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,799 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 11th August 2025

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When you loose a loved one, this is a very easy and stress free option. My Dad had already made these arrangements himself before he died, however i was still surprised how efficient and good the service was, they listened to my needs and as I wanted to spread his ashes with my Mums which I already had, I got his ashes back in 3 weeks as I wanted to scatter them together as quickly as possible. Thankyou so much for your kindness and consideration in looking after Dad”

Helpful Report

Posted 3 months ago

Thank you so much for sharing your experience with us. We're truly sorry for your loss and feel privileged to have supported you in carrying out your dad’s wishes. It’s wonderful to know that the process felt smooth and respectful, and that we were able to return his ashes in time for you to scatter them alongside your mum’s. Kindest regards, Pure Cremation Team

Posted 3 months ago

“Excellent service Considerate and professional”

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Posted 3 months ago

Thank you for your wonderful feedback and for taking the time to share it with us. Best wishes, Pure Cremation Team

Posted 3 months ago

“Overall a good, efficient, service. Only issue was the inability to confirm the approximate time of the commital or indeed, at the end of the scheduled day, whether it had actually taken place.”

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Posted 3 months ago

Thank you for taking the time to share your valuable feedback with us. We’re pleased to hear that you found our team supportive throughout every stage of care. We also appreciate your comments regarding the timing of the cremation. Our care team will always confirm the date of the committal unless advised otherwise. However, we do not confirm an exact time, as there are various factors that can impact the schedule. We feel it would be unfair to provide a specific time that we cannot guarantee. That said, we genuinely value your feedback and will ensure it is shared with the relevant team for consideration. Best wishes, Pure Cremation Team

Posted 3 months ago

“My wife lost her battle with cancer in February this year (2025). It was her wish to have Pure Cremation as her funetal provider. On her passing i spoke to Pure Cremation for their as need service. From the first phone call they took charge of everything to do with my wifes funeral. They appointed a personal agent to me who advised on all aspects of the process which made the whole process straight forward and stress free which is what i needed at such a distressing time. Their service was very sympathetic and efficient. My wifes ashes were delivered back to me in a beautiful biodegradable container. I will definately be specifying Pure Cremation in my will and will be recommending them to griends and family. Thank you Pure Cremation”

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Posted 4 months ago

Thank you for taking the time to share this very moving account of your experience. It has been our privilege to help you find the best way to say farewell to your wife, and heartwarming to hear that you felt truly looked after. This wonderful review will give our hardworking team such a 'lift'. Thank you for sharing your experience - your words will inspire us all. Kind Regards Pure Cremation Team

Posted 3 months ago

“Very easy to use, after my mother passed away I decided to use Pure Cremation, as she never liked a fuss, nor do I, also almost all her friends and people she knew had already passed away, having seen the adverts, I rung them up to confirm that the idea I had of the process was correct and that is what I was happy with, although this could have all been done in the one phone call to them, I thought about first and booked it the following day, they were ever so nice, and the same person deals with you through out, let you know when they have your loved one, then arrange the date for the cremation and then the return of the ashes.”

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Posted 4 months ago

It has been our honour to look after your mother and to support you. It is heartwarming to hear that our team has given you such confidence and peace of mind when it really mattered. We hope that the ashes committal service offers comfort and creates a treasured memory. Kind Regards Pure Cremation Team

Posted 3 months ago

“Compassionate and professional throughout the process.”

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Posted 4 months ago

Thank you for sharing your experience of our care. We know this will help others who may be considering a Pure Cremation for a loved one. Kind Regards Pure Cremation Team

Posted 3 months ago

“Handled everything with compassion and care highly recommend”

Pure Cremation 5 star review on 15th April 2025

Helpful Report

Posted 4 months ago

The team will be very pleased to hear that their care and support made a difference to your family. With best wishes, Pure Cremation Team

Posted 3 months ago

“May i thankyou your team for being there when i needed you for the third time, total proffesionals from the start through to the end. Bless you all.”

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Posted 4 months ago

It is an honour to serve any family but it's a particular privilege to be able to be chosen to support them through several losses. It is the highest compliment we could ever receive. Thank you for sharing such thoughtful comments. Kind Regards Pure Cremation Team

Posted 3 months ago

“Sympathetic, friendly, helpful staff from the office staff to the guy who delivered our mum's ashes to us. Thank you so much, it was just made so hassle free for my sister and myself - just what mum wanted for us.”

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Posted 4 months ago

Thank you for highlighting how much care our lovely people devote to our important work. The team will be quietly thrilled with these lovely comments. It has been an honour to support you and your family during this difficult time. Kind Regards, Pure Cremation Team

Posted 3 months ago

“I called and made arrangements at about 3.30 am. Every single person I spoke to were amazing. It was the first time I personally had to this for my best friend. I was called/emailed at Evey turn. If I had issues I could call anytime. I had already decided to have this for myself when the time comes. I am 💯 now. I cannot fault anyone. I have told everyone not just how easy it all was. But, also how caring and helpful every was to me. You all need medals. Toake one of the hardest times in people's lives that much more bearable. Thank you all ❤️❤️❤️”

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Posted 4 months ago

It is so good to hear that each stage of our care has made a difference to you when it really mattered. It has been an honour to look after you and your loved one. Thank you for sharing such kind and caring words, these will be greatly appreciated by our team. Kind Regards Pure Cremation Team

Posted 3 months ago

“The whole process was very straightforward and was dealt with with in a very professional and compassionate way.”

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Posted 4 months ago

Thank you for your kind feedback, Helen. We're glad to hear that you found the process straightforward and that our team provided the professional and compassionate support you needed. Kindest regards, Pure Cremation Team

Posted 4 months ago

“Absolutely marvellous”

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Posted 4 months ago

Thank you so much for your positive feedback. Best wishes, Pure Cremation Team

Posted 4 months ago

“All the staff were delightful & could not have been more helpful. They made an incredibly stressful & emotional time a bit more bearable. I cannot thank them enough.”

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Posted 4 months ago

Thank you so much for your heartfelt review, Alison. We’re glad to hear that our team was able to provide some comfort at this time. Your kind words mean a lot to us. All the best, Pure Cremation Team

Posted 4 months ago

“Highly efficient and very respectful throughout.”

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Posted 4 months ago

Thank you for sharing your experience with us, Diane. Kindest regards, Pure Cremation Team

Posted 4 months ago

“Lovely team of people very friendly and helpful keeping you updated with all the information and advice on the process attached to the cremation”

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Posted 4 months ago

Thank you for your lovely words and kind feedback. We're so pleased to hear that you found our team friendly, helpful, and supportive throughout. Take care, Pure Cremation Team

Posted 4 months ago

“Me and my mum used pure cremation as my dad passed away. We are very pleased that we did as they handed everything thing and they kept us in contact every step of the way. And let me know when my dad will be returning home. So thank you all at pure cremation”

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Posted 4 months ago

Thank you so much for taking the time to share your experience. It’s lovely to hear that you felt supported and kept informed throughout the process. Making sure families feel cared for and included every step of the way is so important to us, and we’re glad we could provide some peace of mind during such a difficult time. Best wishes, Pure Cremation Team

Posted 4 months ago

“Amazing, All staff I spoke to and the person that brought ashes home to me very kind,Thoughtful and Professional.”

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Posted 4 months ago

Thank you so much for your wonderful review, Julie. Compassionate care is at the heart of what we do, and it’s good to know that we were able to provide you with the support you needed. Take care, Pure Cremation Team

Posted 4 months ago

“I was a bit worried when mum decided she wanted a pure cremation but the service was first class delivered back to us respectively and now we can reunite her with my dad and celebrate them being back together thank you to the kind team from start to finish very dignified and respected empathetic and professional staff thank you from the bottom of my heart x”

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Posted 4 months ago

Thank you so much for your touching words, Susan. We are truly honoured to have been entrusted with your mum’s wishes and are glad to know that our team provided the dignified and respectful service you expected. Kindest regards, Pure Cremation Team

Posted 4 months ago

“I signed up for this service for myself but have recently had to use it for my son who passed away long before his time. The derive and support I received were second to none and I can highly recommend Pure Cremation Ltd to everyone. It is very affordable and the compassionate care was amazing, from start to finish.”

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Posted 4 months ago

Thank you for your heartfelt feedback. It means a great deal to know that we were able to provide the support and care you needed. We’re honoured that you entrusted us not only with your own future arrangements but also with looking after your son, and we hope that the compassion shown by our team brought even a small measure of comfort. Kindest regards, Pure Cremation Team

Posted 4 months ago

“I could not fault our experience with Prue Cremation after the loss of my dearest Wife Joan it was stress free the staff were so kind & helpful in what was a very sad time you all made it very comforting to deal with.”

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Posted 4 months ago

We’re truly sorry for the loss of your beloved wife, Joan. It means so much to hear that our team was able to offer comfort and support when you needed it most. We aim to take as much stress away as possible during these moments, and we’re grateful to know we were able to do that for you. Best wishes, Pure Cremation Team

Posted 4 months ago

Pure Cremation is rated 4.8 based on 5,799 reviews