Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,688 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 27th July 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, full of empathy, treated you like you were the only one going through this sad time. Could not fault the Service, all staff were incredibly sympathetic and extremely helpful, such a good plan and has allowed our family to have our own memorial in our own time. Fully recommend Pure Cremation 10/10”

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Posted 1 month ago

We're so glad that our service gave you space to remember your loved one in your own way, in your own time, that’s exactly what it's meant for. Thank you for your trust in us, and for your recommendation. All the very best, Pure Cremation Team

Posted 1 month ago

“I called as my Father had passed away and he had requested a straight cremation. He didn't want the family sitting in a church crying over him but instead wanted us to greave in private in our own way. The team were very helpful and considerate especially the gentleman the returned my fathers ashes to my mother. She has advised me that when it is her turn she would like the same service and then I will have both their ashes.”

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Posted 4 hours ago

“Great service from start to finish kept me informed of every move and information, would highly recommend”

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Posted 5 hours ago

Thank you so much for your wonderful feedback. Your recommendation means a great deal to us and we're glad that you found our service informative and supportive throughout. Best wishes, Pure Cremation Team

Posted 3 hours ago

“I would like to sincerely thank everyone at Pure Cremation for the kindness and compassion they showed me during an incredibly difficult time. I felt supported throughout and I’m grateful for the dignity and peace they provided to myself and my Mum. Thank you for your exceptional service. Kim Laura Hillier”

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Posted 1 day ago

Thank you so much for your heartfelt review, Kim. We truly appreciate your kind words and are grateful to have been able to support you and your family during such a challenging time. Kindest regards, Pure Cremation Team

Posted 7 hours ago

“Sensitively handled, very compassionate staff”

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Posted 1 day ago

Thank you so much for your kind words, Kendra. We're glad to hear that our team was able to provide the compassion and support you needed. Take care, Pure Cremation Team

Posted 1 day ago

“Efficient and sensitive from beginning to end”

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Posted 2 days ago

Thank you for this brilliant feedback and 5-star rating. All the best, Pure Cremation Team

Posted 1 day ago

“Fantastic service received from start to finish, really caring and understanding, would highly recommend.”

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Posted 2 days ago

Thank you very much, Daniel. Your feedback is invaluable to us, and we are touched that you would recommend us to others based on your experience. Best wishes, Pure Cremation Team

Posted 1 day ago

“Pure Cremation were brilliant from start to finish and showed a massive amount of empathy for my situation and what I was going through. A ver personal service tailored to my needs.”

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Posted 2 days ago

Thank you for your great feedback about the care and support you received. It's touching to know that we were able to make a positive difference at this time. Kindest regards, Pure Cremation Team

Posted 1 day ago

“They took care of my mum and was very professional even when it came to returning her ashes the lady was understanding and was happy to hear about my mum's life and achievements I would recommend this service to all my family and friends”

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Posted 2 days ago

Thank you for taking the time to share your experience with us. We're pleased that you found our team to be so caring and professional at each step of this journey. We aim to treat all families who turn to us with the same level of respect and care that we would want for our own family, and we're glad this came across. Best wishes, Pure Cremation Team

Posted 1 day ago

“At a very difficult time it was re-assuring to know that the team at Pure Cremation were there to help. They took charge of everything and in such a caring way. All references to my husband were done in a very respecful way. You never want to be in this situation but if you are it is comforting to know that your loved one is being cared for with professionalism and respect.”

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Posted 2 days ago

Thank you, Alison. It's good to know that having our support provided you with reassurance at a very difficult time. All the best, Pure Cremation Team

Posted 1 day ago

“Professional understanding with friendly staff”

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Posted 2 days ago

Thank you for such lovely feedback about our team. It is greatly appreciated by us all here at Pure. Best wishes, Pure Cremation Team

Posted 1 day ago

“A very well run company very professional and caring people A+”

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Posted 2 days ago

Thank you so much for your wonderful review. We’re delighted to hear that you found our team to be professional and caring. Your support means a lot to us. Kindest regards, Pure Cremation Team

Posted 1 day ago

“Very professional and understanding when my wife died she was treated with the utmost respect and I was kept informed at all times”

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Posted 2 days ago

Thank you for your heartfelt review. We truly appreciate your kind words and are glad to know that our team could provide the professionalism and understanding you needed throughout. Kindest regards, Pure Cremation Team

Posted 2 days ago

“My dad had already sorted a Pure Cremation some years ago and made me carry the Pure Cremation card in my wallet, so when my dad passed away recently I called the number on the card on the same day and from there on Pure Crematiion took care of everything, leaving me time to deal with other matters and to grieve in the way I needed to. Pure Cremation were warm and caring every ste of the way and made a very difficult time a little bit easier”

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Posted 2 days ago

Thank you for your kind feedback. Your kind words really mean a lot to our entire team. We’re glad we could be there to take care of everything and support you through each step. Take care, Pure Cremation Team

Posted 2 days ago

“Pure Cremation were absolutely fantastic from the minute dad passed away all the way through to dad’s ashes being returned. Great communication throughout”

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Posted 2 days ago

Thank you for your touching feedback, Steven. We’re really pleased to know you felt supported from the very start right through to the return of your dad’s ashes. Kindest regards, Pure Cremation Team

Posted 2 days ago

“Amazing company. My mum didn’t have a plan in place, but had told me she wanted a Pure Cremation. The morning that she passed, I googled Pure Cremation and called to start the process, which they made very easy, considering the circumstances. After half an hour on the phone, going through the necessities, all was arranged and paid for. Mum was collected that afternoon and taken midway to Bury St Edmond’s (we live in Norfolk). I was contacted by phone within the week to advise of the next step, which was that once they had received the ‘green form’ she would be collected and taken into their care in Andover, ready for the committal. They called again within a few days, when she was in their care and advised the committal date. The ashes did take a little longer than their 7-21 day period to be ‘hand delivered’, only because of the area I live in and that a representative did have to have an overnight stay. I was sent an email 2 days before, giving me an 4 hour window for delivery. I was then called the morning of delivery to be given a more definite time. I had paid for 2 urns, which are eco friendly and pretty. The representative was friendly and compassionate. I couldn’t have wished for a better service. Thank you so much for taking care of my mum ❤️ Highly recommend”

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Posted 3 days ago

Thank you for sharing your experience with us. It's wonderful to know that we could make the process straightforward when you needed it most. It also means a lot to hear that you felt well supported every step of the way, from the first call through to the care and hand return of your mum’s ashes. Best wishes, Pure Cremation Team

Posted 2 days ago

“The attitude and thoroughness of the staff mostly on the phone was exemplary. I was unable to carry out duties myself so found myself in Pure Cremations hands; I couldn’t have wished for more. A massive thank you from myself to everyone involved.”

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Posted 3 days ago

Thank you so much for your excellent feedback. We’re truly grateful to have been able to support you when you needed it most. It’s an honour to have helped during such an important time. Kindest regards, Pure Cremation Team

Posted 2 days ago

“Everyone I spoke to were very friendly and helpful”

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Posted 3 days ago

Thank you for this positive feedback. It's lovely to know that everyone you spoke to was friendly and helpful. We are very proud of our supportive team and we're glad this was your experience. Best wishes, Pure Cremation Team

Posted 2 days ago

“I cannot fault anything.”

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Posted 3 days ago

Thank you so much, Hazel. Kindest regards, Pure Cremation Team

Posted 2 days ago

“You gave my mum the funeral she wanted And was safely delivered back home in a beautiful box I had wendy looking after my mum she was amazing kept me in the loop with everything Thank you so much”

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Posted 3 days ago

Thank you for your kind words. We’re really glad Wendy was there to support you and keep you updated throughout. It's also wonderful to know that we were able to help in fufilling your mum's wishes. Best wishes, Pure Cremation Team

Posted 2 days ago

“The whole process from start to finish was superb. From the first call after my mum had passed away that morning, to the 2 men who came to collect her remains. Their compassionate and reverential treatment of mum and our family at the most heartbreaking time of our lives was wonderful. The communication throughout the whole process, letting us know what was happening at every stage was done with care and understanding. Finally the return of mums ashes by a lovely caring man who sat and listened to my dad and I talking about mum without rushing to leave. I cannot say enough how impressed my family are with Pure Cremation and i have already organised my own policy with them. Thank you. 100% impressed.”

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Posted 3 days ago

Thank you for taking the time to share your experience of our care. We’re truly honoured to have been able to support your family at every step. We’re also grateful for your trust in arranging your own plan with us. All the best, Pure Cremation Team

Posted 2 days ago

Pure Cremation is rated 4.8 based on 5,688 reviews