Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,289 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

Write Your review

Tell us how Pure Cremation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Cremation 5 star review on 16th August 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the very first phone call to the final farewell, what pure cremation provided was nothing short of exceptional. During what was an incredibly difficult and emotional time for our family, every member of your team treated us with genuine compassion, dignity, and respect. Their professionalism was evident throughout the entire process, yet it was their kindness and understanding that truly stood out. They guided us through every step with patience, answered all of our questions, and ensured that every detail was handled with the utmost care. We are deeply grateful for the support, empathy, and professionalism shown during such a challenging time. I would wholeheartedly recommend this cremation service to anyone seeking a caring, trustworthy, and highly professional team to help them say goodbye to a loved one with dignity and grace.”

Helpful Report

Posted 3 months ago

Thank you for your thoughtful feedback. It’s truly meaningful to read that the team were able to bring compassion, dignity, and reassurance during such a difficult time for your family. We’re especially glad that their kindness and patience stood out while guiding you through each step and making sure everything was handled with care. Kind regards, Pure Team

Posted 3 months ago

“Staff are helpful and friendly 😊”

Helpful Report

Posted 1 hour ago

“I found all the staff very caring, patient and thoughtful and would defineatly recommend using them. I would have given 5* apart from the fact I found the type of urn they use upsetting. It looked like a food container with a tranfer covering it. Not what I expected or would have wanted. But other than that, I have been very impressed with the service and kindness shown.”

Helpful Report

Posted 2 hours ago

“Absolutly a wondurful company”

Helpful Report

Posted 17 hours ago

“Arranging a cremation for a loved one is not something I expect to do very often. When I first made enquiries of Pure Cremation, I did so with some reservations. However, I have been more than satisfied with the service that I have received from Pure Cremation. The efficiency, the kind support, the communications and the carrying-out of all requirements have more than exceeded my expectations. The value for money has also been excellent, when compared with other options available. Well done Pure Cremation.”

Helpful Report

Posted 1 day ago

“I arranged this pure cremation for my mum over the phone with a guy called Ashley really helpfull and understanding and patience with me in going though everything I recommend it to anyone I myself are going to arrange one soon 😀👍”

Helpful Report

Posted 1 day ago

“Very pleased with the service from Pure. The staff are very efficient, kind and caring. I was informed where my loved one was at all times which I found very helpful. From the collection to the cremation and the return to home with my loved ones ashes was excellently handled. Would recommend highly. Completely stress free at what is usually a very stressful time.”

Helpful Report

Posted 1 day ago

“Very caring and thoughtful throughout the whole process and easy to sort and kept informed”

Helpful Report

Posted 2 days ago

“Pure cremation were the most professional out of all the people we had to deal with when our father died. When they came to collect him they were so polite, friendly and professional. 10/10, keep up the amazing work.”

Helpful Report

Posted 2 days ago

“From the moment I telephoned to the day I received Dad's ashes the people have bee amazing.Very sympathetic and there to answer any questions you may have,can't fault anything.”

Helpful Report

Posted 2 days ago

“They stand out not just for their expertise, but for their honesty and reliability.”

Helpful Report

Posted 2 days ago

“Wonderful service with compassion”

Helpful Report

Posted 2 days ago

“Has my uncle been cremated yet ??”

Helpful Report

Posted 2 days ago

“Really happy with the service I received from Pure Cremation. Felt very well informed and looked after.”

Helpful Report

Posted 2 days ago

“Excellent care and attention, communication was outstanding...”

Helpful Report

Posted 3 days ago

“A very professional service. The team were all very professional delivering their service with care and compassion.”

Helpful Report

Posted 3 days ago

“Fabulous service easy to use , very courteous and professional staff. Would highly recommend.”

Helpful Report

Posted 3 days ago

“When my husband passed away the team were amazing. Kept the family informed from start to finish when ashes were returned. Phone calls and emais right through process. Would highly recommend. Lays all fears of the family when my time comes.Thank you Pure cremation”

Helpful Report

Posted 3 days ago

“Felt very supported by pure cremation when my mum passed away. Everyone we saw and spoke to were kind and respectful. I felt that they took good care of us all.”

Helpful Report

Posted 3 days ago

“Very kind, helpful staff and professional service. It was my husband's choice, which I honoured, but I found it difficult not having a traditional service. I felt in limbo until we got the date to bring his ashes home, and were able to plan a family get together to scatter his ashes as he requested. I would recommend the service to someone who wanted an unattended cremation, but would prefer a church service myself.”

Helpful Report

Posted 3 days ago

“Found the staff at Pure Cremation (Scotland) very understanding, sympathetic and helpful. Kept me informed about the various stages from first contact to receiving the urn. Could not fault them.”

Helpful Report

Posted 3 days ago

Pure Cremation is rated 4.9 based on 8,289 reviews