Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 7,913 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 1st August 2026

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the very first phone call to the final farewell, what pure cremation provided was nothing short of exceptional. During what was an incredibly difficult and emotional time for our family, every member of your team treated us with genuine compassion, dignity, and respect. Their professionalism was evident throughout the entire process, yet it was their kindness and understanding that truly stood out. They guided us through every step with patience, answered all of our questions, and ensured that every detail was handled with the utmost care. We are deeply grateful for the support, empathy, and professionalism shown during such a challenging time. I would wholeheartedly recommend this cremation service to anyone seeking a caring, trustworthy, and highly professional team to help them say goodbye to a loved one with dignity and grace.”

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Posted 1 month ago

Thank you for your thoughtful feedback. It’s truly meaningful to read that the team were able to bring compassion, dignity, and reassurance during such a difficult time for your family. We’re especially glad that their kindness and patience stood out while guiding you through each step and making sure everything was handled with care. Kind regards, Pure Team

Posted 1 month ago

“First class program, from start to finish, respect, dignity ,and nothing overlooked, highly recommended.”

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Posted 10 hours ago

“Can't fault pure they are realy careing when speaking to them on the phone and are at the other end, Evan if you just nead a chat , always phoned when they said they would with updates thank you pure”

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Posted 13 hours ago

“The whole process was very clear and straightforward from start to finish. My mother purchased her Plan and when she passed away in hospital Pure Cremation took over. I felt as if I had my hand held throughout the whole process and there was always someone to talk to if we had questions. It was all handled very sympathetically and now I am able to continue with the interment at my own pace.”

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Posted 16 hours ago

“They made things very easy and kept in touch at regular times. They were sympathetic without being overly sugary. I felt cared about and that I was dealing with a very professional team”

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Posted 17 hours ago

“professional great servis kind and and personal people they do what it says on the advert wonderful”

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Posted 18 hours ago

“Not a service I had heard of before but it was on the request of a deceased relative. An empathetic, no messing, go at your pace service conversing with the same person over the phone everytime. Handled in the best possible way with understanding and patience.”

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Posted 19 hours ago

“From the first phone call to tell of a death to the following respect from all staff Then the return off the ashes I have no complaints”

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Posted 1 day ago

“The pure Cremation was for my daughter,so as you can imagine emotions were running high, after family discussions we decided to go with pure cremations and so pleased we did. From the first telephone call we felt at ease, everything was explained and we all chose to have our daughters ashes returned to her family, anything we wanted to know we just rang and the lovely staff did everything to help. We would certainly use pure cremations in the future.”

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Posted 1 day ago

“Great service throughout. From collection of loved one,great communication handled with care and kindness. My loved ones ashes were returned with kindness and respect .”

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Posted 1 day ago

“Pure Cremations, I can recommend them, I have now had to organise 2 cremations through them, they are so helpful and caring, they keep you informed every step of the way, the remains are retuned in a beautiful box/urn within a couple of weeks. Highly recommend.”

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Posted 1 day ago

“I was very satisfied the way the whole procedure was undertaken, all within time scales. No fuss, no problems. As a result 6 of my friends have now booked with Pure Cremation.”

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Posted 1 day ago

“Wonderfull”

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Posted 1 day ago

“I could not have asked for a better service to gently guide me through the whole process. An excellent service from beginning to end.”

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Posted 1 day ago

“Everything had just as stated.All good.Very happy with your service.”

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Posted 1 day ago

“Pure Cremation were kind, sympathetic and efficient right from my first telephone call. My husband was brought home to me by a Pure Cremation driver who was very kind. I am so glad my husband chose a pure creation rather than a traditional funeral. Everything was taken care of for me and I had no arrangements to make at such a difficult time. My thanks to the Pure Creation team”

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Posted 1 day ago

“I found your service very profesional and helpfull at a very difficalt time I had the piece of mind that just a phone call to Pure and every thing was taken care of. The collection was also prompt and the gentlemen that came were very careing and reasuring.”

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Posted 1 day ago

“I was so happy with the care and compassion pure cremation showed to me looking after my mum they asked all about her and told me how it worked and with care and compassion returned mums ashes in a lovely urn. Thank you all so much . Fiona FLAHERTY”

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Posted 1 day ago

“My 94year old Dad had chosen Pure Cremation as he didn't want 'a lot of fuss'. I paid for it then sadly a week later passed away From the moment he passed in an amazing local community unit to his ashes being returned home I was thoroughly impressed. Debbie W was wonderful, explaining what to do, how the process and the paperwork works. She was the sensible practical help I needed at the time. When we spoke she was supportive kind and empathetic. Thank you so much to all your team from the drivers who collected dad to Rachel who brought him home. Will definitely take this option myself ......but not yet hopefully !!”

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Posted 1 day ago

“Was extremely sceptical about using a service like this initially. But I have to say everything was handled with compassion and professionalism. From start to finish we were informed about each step and nothing was rushed. We were able to celebrate the life of our loved one with dignity and surrounded by her family and friends at a separate time and gave her the send off she truly deserved.”

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Posted 2 days ago

“Pure cremation acted with compassion and professionalism while dealing with my mum Mary Procters cremation. I was kept informed about how they would pick her up from the care home and take her to her resting place until her cremation. The delivery of mum's ashes was done in a most respectful way, the delivery driver wore a uniform that looked realy smart and professional and she gave her condolences, which was much appreciated. I felt mum was dealt with dignity and respect throughout. Thankyou for your care of her.”

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Posted 2 days ago

Pure Cremation is rated 4.9 based on 7,913 reviews