Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 7,350 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 8th June 2026

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“resonable priced - easy to arrange - no fuss - just what a lot of people want these days”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your thoughts and positive feedback. Kind regards, Pure Team

Posted 2 months ago

“Professonial, and empathetic. Excellent service from start to finish. I cant find anyting to say that is negative about my experience of Pure Cremation. The customer service is probably the best that I have ever received.”

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Posted 2 months ago

Thank you, it means a lot to read such positive feedback. Knowing that you felt supported throughout and that the service stood out to you in such a way is great to read. All the best, Pure Team

Posted 2 months ago

“I recently lost my Dad and my best friend, he was amazing. Pure Cremation treated him with so much respect and myself with kindness, They have such wonderful caring staff from the very start to the end. There are only certain people that have so much care, and Pure Cremation have chose them, and one last thing, i asked the lady who bought my Dads ashes home, how she managed her job, her answer "its a privilege" i think all the staff must be the same. Thank you Julie Daughter of Robert Daglish”

Helpful Report

Posted 2 months ago

Thank you for your review. It means a great deal to read how well he was cared for and how supported you felt throughout. What you shared about the colleague who returned your Dad’s ashes is especially touching. That feeling of it being a privilege is something all of the team carries with them every day. Thank you again for your kind words; they will mean a lot to everyone involved. Best wishes, Pure Team

Posted 2 months ago

“Excellent service, extremely professional, kind , understanding and empathetic. Donna and Laura were amazing throughout.”

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Posted 2 months ago

Thank you, it's really lovely to read this. Donna and Laura will be so pleased to know the difference they made. Kindest regards, Pure Team

Posted 2 months ago

“Good communication throughout”

Helpful Report

Posted 2 months ago

Thank you for this positive feedback. Kindest regards, Pure Team

Posted 2 months ago

“Very professional service and compassionate manner shown at all times”

Helpful Report

Posted 2 months ago

Thank you for your kind words. We’re glad to hear that you found our team professional and compassionate at every step. All the best, Pure Team

Posted 2 months ago

“Hi still waiting for my £50 gift card”

Helpful Report

Posted 2 months ago

Thank you for bringing this to our attention. We're sorry to read that you haven't received your gift card. We've raised this with our team to look into and they will get in touch shortly. If you need to speak with us in the meantime, please don't hesitate to call us on 0800 033 7737 or you can email us at customercare@purecremation.co.uk. Kind regards, Pure Team

Posted 2 months ago

“Very polite staff. Good communication. Really nice staff. Very thoughtful. 5*.”

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Posted 2 months ago

Thank you for this lovely feedback and 5-star rating. All the best, Pure Team

Posted 2 months ago

“The service seemed excellent in every way. Very respectful and very professional, kind, knowledgeable, and sensitive.”

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Posted 2 months ago

Thank you for taking the time to leave a review. It's good to know that you found our team to be kind and respectful throughout. Kindest regards, Pure Team

Posted 2 months ago

“Friendly, easy, heart felt staff. I recommend Pure cremation they made the whole sad process easy.”

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Posted 2 months ago

Thank you, Karen. We greatly appreciate your wonderful feedback and recommendation. Best wishes, Pure Team

Posted 2 months ago

“Having to use pure cremation for the 2nd time I already know I was going to be looked after. Such kind and friendly advice with guidance all the way through such a heart breaking time,”

Helpful Report

Posted 2 months ago

Thank you for rating us with 5 stars. We’re pleased that you felt truly looked after again and that our guidance helped during this time. Kindest regards, Pure Team

Posted 2 months ago

“My Dad and I were very happy with the service we received. The people that helped us were very kind and considerate. We would certainly recommend Pure Cremation.”

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Posted 2 months ago

Thank you for taking the time to share your feedback. It's lovely to know that you found our team so kind and considerate. Best wishes, Pure Team

Posted 2 months ago

“Pure cremation kept in touch with me when my loved one passed they let me know when the y had him and let me know the dates of comital and the home coming very good had respect and dignity”

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Posted 2 months ago

Thank you for your touching words. We’re glad we could keep you informed at every step. Kindest regards, Pure Team

Posted 2 months ago

“Pure Cremation Wonderful, the service is tip top, starf very under standing.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful feedback. We’re glad you found our service tip-top and the team could provide the understanding you need. Kindest regards, Pure Team

Posted 2 months ago

“I have been very impressed with the care and attention to detail when dealing with Pure cremation . A very professional service from all those who assisted me.”

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Posted 2 months ago

Thank you for this amazing feedback. It's really nice to know that you were impressed by the care and attention to detail provided by our team. All the best, Pure Team

Posted 2 months ago

“From start to finish everything was perfect and well informed thank you very much”

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Posted 2 months ago

Thank you for your positive feedback. It's lovely to read that you felt everything was handled perfectly. Best wishes, Pure Team

Posted 2 months ago

“Very pleased with Pure Cremation, did a very good job”

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Posted 2 months ago

Thank you for taking the time to share your experience with others. Best wishes, Pure Team

Posted 2 months ago

“Mum organised and purchased a pure cremation in 2023. We found it a great comfort that we were following her wishes when we had to make the call to pure cremation following her passing. From the first phone call to receiving the ashes in person the process was respectful and informed. Communication was very good via phone and the lady that delivered mum’s ashes back to us was very lovely and kind. We would recommend, Many Thanks”

Helpful Report

Posted 2 months ago

Thank you for your lovely feedback and recommendation. We're pleased that you felt informed with the regular communication at each step. Kindest regards, Pure Team

Posted 2 months ago

“We are extremely grateful for the services of Pure Cremation in the way that they dealt with our recent bereavement. Totally impressed by the service received in particular the regular contacts and updates. The empathy displayed by Pure Cremation staff every time we engaged was remarkable. We would very highly recommend Pure Cremation to anyone wishing or thinking of using their services.”

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Posted 2 months ago

Thank you for taking the time to leave a review. We’re truly grateful for your kind words and are pleased that our team’s compassion and regular updates provided some comfort during this time. All the best, Pure Team

Posted 2 months ago

“You provided amazing care of our loved one, from the first call to the return of our Dads ashes. Our first point of call to state Dad passed was sympathetic and informative to what was the initial process would be. When your drivers came to collect Dad the were professional, got him ready for transport and respectful of him and our feeling. They also asked what music he liked to play him on the transport. I opted to be informed of cremation day and was informed the next process would be a contact after that with a date for Dads to return to us. The lady brought dad back was caring to our needs, he returned to us in a landscaped urn, which my dad would have loved. Amazing service from start to finish.”

Pure Cremation 5 star review on 21st March 2026

Helpful Report

Posted 2 months ago

Thank you for your positive feedback. It's good to know that everything was handled with care and attention to detail. All the best, Pure Team

Posted 2 months ago

Pure Cremation is rated 4.8 based on 7,350 reviews