Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,056 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A big thank you to pure cremation, your service has been outstanding from start to Finnish nothing was to much trouble from the dedicated team for our mum , we had a family service in Andover for her ,you made it so special just how our mum wanted it , And her Ashes returned by the lovely Brooke who was very compassionate and caring asked all about our mum which was lovely . So thank you to all involved with us your all amazing so many of my friends will be using you in the future. Kind Regards.xx”

Helpful Report

Posted 2 days ago

Thank you for taking the time to share such touching feedback. It’s wonderful to know the care provided by Brooke and the team made a positive difference. All the best, Pure Team

Posted 1 day ago

“Excellent service from start to finish. Delivered the ashes personally to your door on the date and time they tell you would highly recommend. Thankyou again pure cremations. Niece of James Thornley Marshall ❤️❤️”

Helpful Report

Posted 2 days ago

Thank you for your kind words about the care your family received. It's lovely to hear that you would recommend us to others. Best wishes, Pure Team

Posted 1 day ago

“Brilliant team! Lindsey was absolutely amazing and a breath of fresh air during a very difficult time for us. Tom (think it was his name) who returned the ashes to us was such a respectful and kind soul. Thank you so much all of you. Miles”

Helpful Report

Posted 1 week ago

Thank you for your kind words, Miles. We’re so glad Lindsey and Tom could support you during this time, and that the service met your expectations. All the best, Pure Team

Posted 1 week ago

“Both myself and my darling wife had plans and sadly as my wife passed away in hospital I instigated her plan. All aspects of that plan were activated and I must thank Pure Cremation for the respectful and kind manner they dealt with it even right up to the personal manner my wife’s ashes were handed to me. A massive thank you”

Helpful Report

Posted 2 weeks ago

Thank you for these kind words, Edward. It has truly been an honour to support you with the loss of your wife. We're pleased to hear that you found every stage of care to be handled with respect and kindness. Best wishes, Pure Team

Posted 2 weeks ago

“Very happy with the service i received very polite and very well explained”

Helpful Report

Posted 1 month ago

Thank you for your lovely feedback. We’re so pleased to hear that you found our support team to be polite and clear throughout the arrangements. Kindest regards, Pure Team

Posted 1 month ago

“Pure cremation I can’t thank you enough for the amazing service and fantastic caring personal attention to detail you gave my family on the passing of our Mam!! From the start and all the way to my mother been returned personally by an amazing lady ‘Christine’ who was so caring and is an absolute credit to the company all I can say is ‘Thank You’ ❤️”

Helpful Report

Posted 1 month ago

Thank you so much for your heartfelt review, John. We are truly honoured to have been able to support you and your family during such a difficult time. It warms our hearts to know that Christine provided you with the care and attention you deserved. All the very best, Pure Cremation Team

Posted 1 month ago

“My Husband chose Pure Cremation as he wanted a quiet no fuss Cremation. Everyone at Pure Cremation were great and kept in touch which kept me up to date with everything g that took place. Thank you Pure Cremation and for the delivery of his ashes, in a caring respectful way.”

Helpful Report

Posted 1 month ago

Thank you so much for sharing your experience of our care. It's good to hear that you felt well supported throughout the arrangements with the frequent updates provided by our team. Best wishes, Pure Cremation Team

Posted 1 month ago

“From the very first phone call until the return of my beloved's ashes, I couldn't speak more highly of the wonderful compassionate service I received from the team at P/C. There wasn't any detail overlooked, and if you had any doubts about anything, they were always ready to help talk you through them.Sincere thanks for assisting me through an incredibly hard and sad time of my life.”

Helpful Report

Posted 1 month ago

Thank you so much for your touching review, Susan. We are grateful that you felt supported throughout your beloved's arrangements. Our team strives to provide compassionate care, and it means a lot to know we were able to assist you during this journey. All the best, Pure Cremation Team

Posted 1 month ago

“Very professional, helpfull, understanding, kept me notified every step of the process, I can't thank them enough after the loss of my partner ,”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words. We’re glad we could support you and make the process a little easier while you were dealing with such a big loss. It means a lot to know our team’s care made a difference. Best wishes, Pure Cremation Team

Posted 1 month ago

“They are so compassionate and caring. I had no idea what I was doing as the death was unexpected, they guided me through everything, making sure I knew where my loved one was every step of the way. Thank you.”

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Posted 1 month ago

Thank you so much for your heartfelt review, Claire. We’re truly honoured to have been able to guide you through such a challenging time with compassion and care. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Cremation 72323 Dear all thank you for the care and support during my grief journey Katie delivered my sisters Ashes today she was absolutely amazing very professional and kind”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience with us. We’re so glad that Katie was able to support you with such care and professionalism during this time. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Very good service, prompt responses throughout the process. Makes a difficult time that bit easier.”

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Posted 1 month ago

Thank you for your kind words, Tracy. We’re glad to hear that our service helped to ease a difficult time for you. Best wishes, Pure Cremation Team

Posted 1 month ago

“Everything was perfect”

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Posted 1 month ago

Thank you so much for your wonderful feedback. We're pleased to hear that everything met your expectations. All the best, Pure Cremation Team

Posted 1 month ago

“I was pleased with the services I received I was treated with compassion throughout”

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Posted 2 months ago

Thank you for your positive feedback. It's good to know you were pleased with the support and compassion provided by our team. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Marvellous service,care couldn’t fault”

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Posted 2 months ago

Thank you for this lovely feedback, Moira. Best wishes, Pure Cremation Team

Posted 1 month ago

“Very professional made everything easy for me. Brought my uncles ashes back to my door,polite and courteous kept me informed all the way.”

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Posted 2 months ago

Thank you for your kind words. We’re so pleased to hear that everything was straightforward and that you felt supported throughout the process. It was our privilege to care for your uncle and to return his ashes safely to you. Best wishes, Pure Cremation Team

Posted 2 months ago

“The two gentlmen were polite, friendly and caried for my father respectfully . Bur I think they should have requested a covering to be put down over the carpet , as very dirty marks were left from the trolley wheels .”

Helpful Report

Posted 2 months ago

Thank you for your kind words and for highlighting the respectful care your father received. We also appreciate your feedback about the need for floor covering and have shared it with the relevant team manager to take into consideration for the future. All the best, Pure Cremation Team

Posted 2 months ago

“Would not hesitate to recommend this company to anyone, from the initial buying of plan to the returning of our loved ones ashes, we have been kept informed and treated with utmost respect, so thank you to all involved”

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Posted 2 months ago

Thank you for your great feedback and recommendation. We're pleased that you have felt informed and respected at every stage of care. Kindest regards, Pure Cremation Team

Posted 2 months ago

“Pure Cremation have been absolutely brilliant after my brother passed away they treated him with dignity and respect, very professional and caring. I would highly recommend Pure Cremation.”

Helpful Report

Posted 2 months ago

Thank you for your touching feedback. It's good to hear that we could provide the dignity and care that your dear brother deserved. Best wishes, Pure Cremation Team

Posted 2 months ago

“Professional and very compassionate service from start to finish. Thank you so much”

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Posted 2 months ago

Thank you, Elaine, for your wonderful review. We're thrilled to hear that you found our team to offer a professional and compassionate service from start to finish. Best wishes, Pure Cremation Team

Posted 2 months ago

Pure Cremation is rated 4.8 based on 6,056 reviews