Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,042 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the very first phone call until the return of my beloved's ashes, I couldn't speak more highly of the wonderful compassionate service I received from the team at P/C. There wasn't any detail overlooked, and if you had any doubts about anything, they were always ready to help talk you through them.Sincere thanks for assisting me through an incredibly hard and sad time of my life.”

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Posted 9 hours ago

“Very professional, helpfull, understanding, kept me notified every step of the process, I can't thank them enough after the loss of my partner ,”

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Posted 2 days ago

Thank you so much for your kind words. We’re glad we could support you and make the process a little easier while you were dealing with such a big loss. It means a lot to know our team’s care made a difference. Best wishes, Pure Cremation Team

Posted 1 day ago

“They are so compassionate and caring. I had no idea what I was doing as the death was unexpected, they guided me through everything, making sure I knew where my loved one was every step of the way. Thank you.”

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Posted 3 days ago

Thank you so much for your heartfelt review, Claire. We’re truly honoured to have been able to guide you through such a challenging time with compassion and care. Kindest regards, Pure Cremation Team

Posted 2 days ago

“Cremation 72323 Dear all thank you for the care and support during my grief journey Katie delivered my sisters Ashes today she was absolutely amazing very professional and kind”

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Posted 1 week ago

Thank you for sharing your experience with us. We’re so glad that Katie was able to support you with such care and professionalism during this time. Kindest regards, Pure Cremation Team

Posted 1 week ago

“Very good service, prompt responses throughout the process. Makes a difficult time that bit easier.”

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Posted 1 week ago

Thank you for your kind words, Tracy. We’re glad to hear that our service helped to ease a difficult time for you. Best wishes, Pure Cremation Team

Posted 1 week ago

“Everything was perfect”

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Posted 1 week ago

Thank you so much for your wonderful feedback. We're pleased to hear that everything met your expectations. All the best, Pure Cremation Team

Posted 1 week ago

“I was pleased with the services I received I was treated with compassion throughout”

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Posted 1 week ago

Thank you for your positive feedback. It's good to know you were pleased with the support and compassion provided by our team. Kindest regards, Pure Cremation Team

Posted 1 week ago

“Marvellous service,care couldn’t fault”

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Posted 2 weeks ago

Thank you for this lovely feedback, Moira. Best wishes, Pure Cremation Team

Posted 1 week ago

“Very professional made everything easy for me. Brought my uncles ashes back to my door,polite and courteous kept me informed all the way.”

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Posted 2 weeks ago

Thank you for your kind words. We’re so pleased to hear that everything was straightforward and that you felt supported throughout the process. It was our privilege to care for your uncle and to return his ashes safely to you. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“The two gentlmen were polite, friendly and caried for my father respectfully . Bur I think they should have requested a covering to be put down over the carpet , as very dirty marks were left from the trolley wheels .”

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Posted 2 weeks ago

Thank you for your kind words and for highlighting the respectful care your father received. We also appreciate your feedback about the need for floor covering and have shared it with the relevant team manager to take into consideration for the future. All the best, Pure Cremation Team

Posted 2 weeks ago

“Would not hesitate to recommend this company to anyone, from the initial buying of plan to the returning of our loved ones ashes, we have been kept informed and treated with utmost respect, so thank you to all involved”

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Posted 2 weeks ago

Thank you for your great feedback and recommendation. We're pleased that you have felt informed and respected at every stage of care. Kindest regards, Pure Cremation Team

Posted 2 weeks ago

“Pure Cremation have been absolutely brilliant after my brother passed away they treated him with dignity and respect, very professional and caring. I would highly recommend Pure Cremation.”

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Posted 2 weeks ago

Thank you for your touching feedback. It's good to hear that we could provide the dignity and care that your dear brother deserved. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“Professional and very compassionate service from start to finish. Thank you so much”

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Posted 2 weeks ago

Thank you, Elaine, for your wonderful review. We're thrilled to hear that you found our team to offer a professional and compassionate service from start to finish. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“My husband and I had used Pure Cremation before and had no doubts about using them when the time came. We didn't wish to take out a pre-paid plan and when my husband passed away peacefully at home I called them within a couple of hours. They were very kind, explained everything clearly, and a local funeral director collected him from home a few hours later. I was informed when he had been moved to Andover and Pure Cremation kept me updated at every stage. His ashes were returned to me 17 days after his cremation and I feel far happier knowing that he is back home with me until my time comes and then our ashes will be scattered together by the family. A traditional funeral can be very difficult when you are already feeling so raw and vulnerable and Pure Cremation offered us the ideal solution. We celebrated his life without the stress of a funeral and I wouldn't hesitate to recommend Pure Cremation. On the day he was cremated I looked online at the crematorium in Andover and was very impressed with the location and the facilities and knew he was in safe hands. Thank you, Pure Cremation.”

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Posted 2 weeks ago

Thank you for sharing such a moving account of your experience with us. It means a great deal to know that we could provide the support you needed and help you celebrate your husband’s life in a way that felt right for you and your family. Kindest regards, Pure Cremation Team

Posted 2 weeks ago

“Excellent service throughout, i would highly recommend. Only thing they could do better is supply a better urn as it looks like a plastic cereal box so we had to buy one separately but everything else was great.”

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Posted 2 weeks ago

Thank you for your feedback and recommendation. It's good to hear that you found our service to be excellent throughout. We also really appreciate your feedback regarding the urn. We'll take this on board as we continue to improve our service. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“Very pleased how you handled my brother's funeral. Very professional and made things easier for myself and my family.”

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Posted 2 weeks ago

Thank you, Valerie. We're so glad to hear that our professional support made this difficult time a little easier for you and your family. Your kind words mean a lot to us. All the best, Pure Cremation Team

Posted 2 weeks ago

“Did exactly what they said they would. Trouble free dealings.”

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Posted 2 weeks ago

Thank you for your positive feedback and five-star rating. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“Absolutely amazing, took care of everything from start to finish, kept us up to date on everything, highly recommend, 5 star treatment, couldn't of asked for a better company 😊”

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Posted 2 weeks ago

Thank you for your incredible feedback. We're delighted to hear that you felt well taken care of at every stage. Providing the best possible support to our families is what we strive for, and it's wonderful to know we met your expectations. All the best, Pure Cremation Team

Posted 2 weeks ago

“Brilliant service from day 1”

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Posted 2 weeks ago

Thank you, Harkamal. Your positive feedback means the world to our entire team. Take care, Pure Cremation Team

Posted 2 weeks ago

“Excellent service, kind, compassionate, explained everything, offered compassion and comfort. Made a terrible time, easier. I can not thank everyone we spoke to highly enough, especially Linda, who I spoke to 1st, I’d just list my grandad and then 3 months later my dad, I was struggling to cope, her kind words, kept me going.”

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Posted 2 weeks ago

Thank you for this wonderful feedback. We are truly touched to know that Linda’s compassionate support helped you during such a difficult time. It's our priority to provide comfort and understanding, and we’re grateful that we could be there for you. All the best, Pure Cremation Team

Posted 2 weeks ago

Pure Cremation is rated 4.8 based on 6,042 reviews