Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,320 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 16th February 2026

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So grateful to the team at Pure Cremation. They literally took care of everything seamlessly. Every single person that I spoke to was so professional with the right amount sympathy. Lovely lady delivered my brothers ashes to my home. Really grateful to you all. Thank you so much.”

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Posted 11 hours ago

“Did all said it would do, with care and consideration.”

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Posted 13 hours ago

“Pure cremation put us at ease all the way through the ceremony. Neither of us had ever sorted out a funeral before , but no question was ever treated as if we were daft. Very polite and very professional they told us what to expect and what was happening all the way through. Lovely team we couldn't have asked for nicer people.”

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Posted 15 hours ago

“From beginning to end everything was done with grace. I asked for 9hrs before collecting body. Which was no problem. The ashes came back in a lovely box with a unique number for my mum which I got to keep. Everyone was pleasant and asking if there was anything else they could do for us. It has made me and my full family wanting to go the same way. With pure cremation. I thank you all so much. And the price was amazing.”

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Posted 15 hours ago

“Very efficient and sensitive, my only complaint about it was that I wasn’t told what time my sister would be cremated, the family members would have liked to have known roughly the time so they could have had a ten minutes silence or have gone to church to pray.”

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Posted 15 hours ago

“Cannot find fault. Everything was done as per brochure. No delays , no sudden extras. Ashes returned as promised. More expensive than co-op that I am also dealing with, but they had a three week start and I am still waiting for delivey of ashes..”

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Posted 16 hours ago

“Brilliant throughout.”

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Posted 18 hours ago

“The whole process from start to finish was exemplary, especially given it’s a sensitive situation to deal with. Michelle was our point of contact and she was always on had, respectful and kind, and kept us up to date at every point.”

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Posted 19 hours ago

“I could not fault the service I received from Pure Cremation, it was excellent in every way. From start to finish the process was carried out with the the utmost professionalism and respect. I would 100% recommend your services to anyone.”

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Posted 20 hours ago

“Had a lovely lady called Eliza looking after my mum while she was in Pure Cremations care. From strart to finish she was compassionate, caring and gave me time to compose myself when needed. Very informative and was able to answer my queries in a timely manner. A lovely man named Dave brought my mum home and he stayed to make sure myself and dad were ok. Thank you”

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Posted 21 hours ago

“Pure Cremation stafff were very kind and efficient, they walked me through the whole procedure making this very stressful and sad experience less painful.”

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Posted 21 hours ago

“Wonderful and dignified finale to my mums life provided by Pure Cremation. From start to finish pure cremation dealt with mum with the utmost dignity and respect. They kept me informed throughout and although it wasn’t a ‘traditional’ funeral, as a family we felt this was a lovely, simple process that mum would have approved of.”

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Posted 1 day ago

“I was overall very pleased with the service I received for my late husband with Pure Cremation. If I had just the one item to mention it would be that the paramedics had difficulty in getting through to arrange collection from the Nursing Home and in the end I sat with my husband from 7 pm until midnight when the private ambulance arrived. I would mention that I chose to stay with my husband, it wasn't a problem for me but others might have found it upsetting. Otherwise an excellent service, thank you.”

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Posted 1 day ago

“My mum sadly passed away on 13/01/26. When I phoned pure cremation to inform them I spoke to a lovely lady called dawn who was very sorry to hear of mums death. She explained in great detail what the process would be of collecting mum. She also told me that once I had registered mums death what the procedure would be for mums cremation. Dawn kept me up to date on what was happening with mum by emails . I was phoned with a dste for mums cremation at pure cremations crematorium. I then received a phone call a few days of mums cremation either a date for mums ashes to be personally delivered to my home address. On the day of delivery I received a phone call with a 2 hour window for delivery. The delivery was very professional and heartfelt. The whole process from mum been collected and then her ashes been delivered was very professional and dealt with the upmost dignity. Pure cremation were very helpful and kept me ipto date with everything that was going on. Very professional. I would have no hesitation in recommending pure cremation to family and friends. The whole team were very understanding and as cited with respect for mum. Well done pure cremation.”

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Posted 1 day ago

“We had great service from Pure Cremation for my mum. They were kind and understanding when speaking with us, and made every step easy. We were kept informed through her journey and was quckly returned to us after her commital date. Thank you for your help.”

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Posted 1 day ago

“Mark from pure cremation hand delivered mums ashes to us, he had a cup of tea and we talked about mum, a very nice man.”

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Posted 1 day ago

“Very painless service in a time of grief Thankyou”

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Posted 1 day ago

“From the first call I made, all I was shown was care and compassion. The staff are all wonderful! Whilst a pure cremation was not my wish, I’d much rather have a funeral to say goodbye- it was what my Dad wanted and they took the very best care of him. The lady that hand delivered his ashes home was so respectful and took time to chat to me about my Dad making me feel comfortable despite what I was going through.”

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Posted 1 day ago

“Everything was carried out to the highest standard. I cannot fault the service in any way.”

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Posted 1 day ago

“At one of the most heartbreaking times of our lifes, from the first contact to the last, no one could have been more helpful & compassionate. Communication was very good & having the same person handle our care was very comforting & gave a feeling of understanding and continuity.”

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Posted 1 day ago

Pure Cremation is rated 4.8 based on 6,320 reviews