Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 7,171 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 15th May 2026

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service and very helpful in every way. Would thoroughly recommend to anyone”

Helpful Report

Posted 23 hours ago

“Much easier process than I anticipated….staff were so lovely and helpful and made an extremely difficult transition much easier!! Would definitely recommend!!”

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Posted 23 hours ago

“Very professional from first contact to receiving the ashes.”

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Posted 1 day ago

“Took far too long to return ashes. Said that they had not received from that I posted back first class the same day I received it.Six weeks and five days after my wife died I finally had her ashes returned. Should have been sooner.”

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Posted 1 day ago

“They were brilliant , they came and got my mum when she passed , and they let me know when she was going to be cremated so me and my family could be together , and then they bring the ashes back to you , great service”

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Posted 1 day ago

“From start to finish Pure cremation was excellent. I was updated at every stage and felt we were really looked after during this sad time. Everything was made easy for us and I can not thank everyone involved enough.”

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Posted 1 day ago

“The service has been excellent from the initial empathetic first contact, to the email follow ups with information and to the allocation of a named person to discuss and walk through next steps. There ended up being a requirement for Pure Cremation to chase a GP for information and they were persistent in chasing and informing me of what they had done. Each call started with ‘are you able to talk now’ and given such a sensitive conversation this was really appreciated. I highly recommend them.”

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Posted 1 day ago

“Excellent service at a very stressful time”

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Posted 1 day ago

“Everything was handled with compassion and care from start to finish. As someone who had to make arrangements after the death of a loved one, it was simple to do and everything was explained clearly on the original call. Only thing I would have liked as the recipient of the ashes was an option of urns.”

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Posted 1 day ago

“From start to finish,pure cremation where very professional.Wendy was my first contact ,she was compassionate and understanding.Wendy kept me informed every step of the way.Hazel was the lady who arranged the return of my daughters ashes,she also was very compassionate and understanding.Helen was the lady who brought the ashes back to me,she talked us through everything that has happened legally for the closure of our journey.Helen was also very compassionate and understanding. I would not hesitate to recommend pure cremation if this was the way people would want to go.”

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Posted 1 day ago

“Pure cremation was a very good choice. Everything about Pure Cremation was excellent. I would definitely recommend.”

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Posted 1 day ago

“Very grateful to Pure Cremation who made sure my mum’s cremation went smoothly.”

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Posted 1 day ago

“Pure cremation has been so professional and caring ,also they are still there for you after if you need them”

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Posted 1 day ago

“When I was arranging cremation for my Husband, they made thing very easy as everyone I can in contact with were sympathetic and friendly. They made a very sad time easier due to their effeciency and once again the two men who came to the house to take my husband were respectful and ensured I had enough time to say good bye. They never once rushed me or made me feel there was a time limit they were working to. Afterwards a lovely lady called Pam brought his ashes back. A couple of hours after she phoned to make sure I was alright. I have my policy now as I want my son to have people of this high standard sort things for him.”

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Posted 1 day ago

“Dealt with you before everything the same as the last ,thankful for your help”

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Posted 1 day ago

“We were pleasantly surprised by the kindness and care shown to us by Pure Cremation. We were kept up to date at all times and treated with compassion. If you want this type of funeral we would thoroughly recommend Pure Cremation”

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Posted 1 day ago

“All smoothly done”

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Posted 2 days ago

“The lovely people at Pure Cremation made the whole process of making arrangements, simple, at a very sad time for me.”

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Posted 2 days ago

“I would like to thank the staff of Pure Cremation for the sympathetic way they dealt with the death of my wife, and her cremation. I could not fault your service which I found to be faultless and helpful at this very stressful time. Thankyou. David Everett”

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Posted 2 days ago

“Everything was explained to me and all staff showed a great deal of compassion and empathy. They outlined the process and kept me informed at each stage. The ashes were returned within two weeks of the committal and arrived exactly when they were expected. The whole process was faultless. Thank you.”

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Posted 2 days ago

Pure Cremation is rated 4.8 based on 7,171 reviews