Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 5,029 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for taking care of our loved one in this difficult situation, really lovely and polite.”

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Posted 5 days ago

Thank you for your touching words. It was our privilege to support you. Kindest regards, Pure Cremation Team

Posted 21 hours ago

“Was very good and I am grateful for the way they took care of my mother”

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Posted 5 days ago

Thank you, Samantha, for your heartfelt review. It truly was an honour to care for your mother and to support you. All the very best, Pure Cremation Team

Posted 21 hours ago

“The service I have received has been impecable. Kept informed every step of the way. So professional which I appreciated. Not much more to say couldn't ask for better service communications excellent.”

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Posted 5 days ago

Thank you so much for your wonderful feedback. It's good to know that you felt well-informed and supported every step of the way. Kindest regards, Pure Cremation Team

Posted 21 hours ago

“I would highly recommend pure they took all the stress out of an already awful time, from beginning to end everyone who I dealt with at pure were lovely.”

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Posted 5 days ago

Thank you so much for your kind recommendation. It means a lot to us to know that every member of our team made a positive impact, and we’re grateful for the trust you placed in us. Best wishes, Pure Cremation Team

Posted 21 hours ago

“From me taking out the plan to Pure Cremation dealing with my mothers passing 2 years later the service provided was everything I hoped it would be. The initial process was very easy to do and all telephone contact was polite efficient and sympathetic. When my mother passed away all contact was of the same high standard with everything explained in a thoughtful manner. After the service the ashes were delivered according to our instructions. Everything from start to finish was excellent.”

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Posted 5 days ago

Thank you so much for your lovely feedback. Your kind words and recognition of our service mean a great deal to us. Kindest regards, Pure Cremation Team

Posted 21 hours ago

“Excellent thank you.”

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Posted 5 days ago

Thank you for your positive feedback, Kevin. It is truly appreciated. Kind regards, Pure Cremation Team

Posted 21 hours ago

“Always willing to helping in a very dignified way.All is explained in phone calls.This is the second time I have used pure creations and have already recommended to others.”

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Posted 5 days ago

Thank you for your great review. We're truly grateful for your continued confidence in our service. All the best, Pure Cremation Team

Posted 21 hours ago

“Very kind and thoughtful. Helpful and reassuring staff. They answered all questions I had as I'd never dealt with anything like this before. Between myself and my husband we are considering making a plan for our family to arrange Pure Cremations when our time comes.”

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Posted 5 days ago

Thank you so much for your kind words, Teresa. We’re glad that we could provide the support and reassurance you and your husband needed. Take care, Pure Cremation Team

Posted 21 hours ago

“Very professional but kind and sympathetic would highly recommend your services”

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Posted 5 days ago

Thank you, your recommendation means a lot, and we truly appreciate you taking the time to share your experience. Best wishes, Pure Cremation Team

Posted 21 hours ago

“I would most definitely recommend your company. Everyone that I have come into contact with either over the phone or face to face have all been so respectful and supportive. Nothing has been too much trouble...what you need and want when in the depth of raw grief. Thankyou.”

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Posted 6 days ago

Thank you for your recommendation and for taking the time to share your experience. We’re truly touched by your feedback and so glad that you felt supported and respected throughout. All the best, Pure Cremation Team

Posted 21 hours ago

“What can say but abig thank you for looking after Jill for me thank you”

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Posted 6 days ago

Thank you for your touching feedback. It was a privilege to take care of Jill, and we’re truly grateful for the trust you placed in us. Kindest regards, Pure Cremation Team

Posted 21 hours ago

“Excellent customer service from start to finish from Pure Cremation. Kindness, thoughtfulness, detailed explanation as to process. Kept in the loop with what was happening step by step. What made it special was the hand delivery of the ashes, was a lovely touch. Price excellent. Thank you!! 😀”

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Posted 6 days ago

Thank you so much for your lovely feedback. We're so pleased to hear that you felt supported and well-informed every step of the way. Kindness and clarity are at the heart of what we do, and it's wonderful to know that came through in your experience. Take care, Pure Cremation Team

Posted 21 hours ago

“absolutley first class service from start to finish. No hiccups at any time.”

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Posted 6 days ago

Thank you for taking the time to share your experience. We're pleased we could provide you with a first-class service from start to finish. Best wishes, Pure Cremation Team

Posted 21 hours ago

“Cremation of my cousin Gill. Everything was out with great care and attention to detail. It made a very difficult task much easier. With thanks”

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Posted 6 days ago

Thank you so much, Linda. It really means a lot to know that everything was carried out with the care and attention you needed. Making things a little easier for you at such a time is exactly what we hope to do. Kindest regards, Pure Cremation Team

Posted 21 hours ago

“The whole experience in dealing with Pure Cremation was so easy and straightforward. Every member of staff I dealt with was respectful, professional, kind and very knowledgeable. I bought a plan for my mum in January 2025 and sadly had to use it, two months later, in March. I found the process very simple and well organised, from the collection of mum to the return of her ashes. Thank you for everything Pure Cremation.”

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Posted 6 days ago

Thank you so much for sharing your experience with us. We’re deeply sorry for the loss of your mum, and we’re truly honoured that you placed your trust in us during such an emotional time. We're glad we could make things a little easier for you when it mattered most. Best wishes, Pure Cremation Team

Posted 21 hours ago

“Excellent care”

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Posted 6 days ago

Thank you for your wonderful feedback, Karen. Kindest regards, Pure Cremation Team

Posted 21 hours ago

“We contacted Pure cremation and spoke to Lyndsey who became our point of contact, this added a personal touch as we only spoke to Lyndsey, they were compassionate, caring and thoughtful. Every thing was explained to us and what our options were. We felt that everything was handled with care, and we would use this company in the future. The ashes were hand delivered to us with care.”

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Posted 6 days ago

Thank you so much for taking the time to share your experience. It’s wonderful to hear that Lyndsey was able to support you with such compassion and care. Having one dedicated point of contact can make such a difference, and we're so glad that personal touch helped bring you comfort. All the best, Pure Cremation Team

Posted 21 hours ago

“Excellent customer service from beginning to the end journey. You have taken care of my Mother and Brother in the past 10 months. Staff are kind, caring and empathetic.”

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Posted 6 days ago

Thank you so much for your feedback, Linda. We're truly honoured to have been entrusted with the care of your loved ones. It's heartwarming to hear that our team provided the support and empathy you needed. Best wishes, Pure Cremation Team

Posted 1 day ago

“Very professional, sympathetic and considerate.”

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Posted 6 days ago

Thank you for your kind feedback; it means so much to us. Best regards, Pure Cremation Team

Posted 1 day ago

“I am happy with the service and concideration given to me during this difficullt time and would highly recomend their services.”

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Posted 6 days ago

Thank you for your kind words, Pamela. We truly appreciate your recommendation and are glad to know that we were able to support you throughout your loved one's arrangements. All the best, Pure Cremation Team

Posted 1 day ago

Pure Cremation is rated 4.8 based on 5,029 reviews