Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 5,224 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 11th May 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional, kind & empathetic customer service throughout the process. Highly recommend.”

Helpful Report

Posted 1 month ago

Thank you, Jayne, for your great feedback. We're glad we could offer you exceptional and empathetic support during this time. Best wishes, Pure Cremation Team

Posted 1 month ago

“I'm so grateful to pure cremation.. They made a very sad and difficult time,, easier and more comfortable.. Everyone has been so caring and compassionate..”

Helpful Report

Posted 1 month ago

Thank you for your touching feedback. It means the world to know we could make things a little easier for you. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Friendly,helpful,supportive & patient. I supported my dad in signing up and they guided me through every step of the process from the enquiry through to the delivery of my dad’s ashes.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful feedback, Sharlene. We're so pleased that we could provide you with the friendly and supportive guidance you needed throughout. Take care, Pure Cremation Team

Posted 1 month ago

“Matthew has made a very difficult time easier to bear due to his professional manner and patience when explaining the process and what was happening. Thank you, for helping me every step of the way so sensitively.”

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Posted 1 month ago

Thank you so much for your heartfelt words. We're glad to hear that Matthew was able to provide the support and clarity you needed. Best wishes, Pure Cremation Team

Posted 1 month ago

“They were so so professional and caring from start to finish.I have just received my loved ones ashes,and the staff are so courteous. At a time when you are so upset ,in shock ,and cannot think straight, these people put my mind at rest,knowing that they would look after my husband. I would highly recommend this company .”

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Posted 1 month ago

Thank you so much for your kind words. Knowing that our team could provide care and comfort to you means everything to us. Your recommendation is greatly appreciated. All the best, Pure Cremation Team

Posted 1 month ago

“Very professional company. Kept me well informed on everything.”

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Posted 1 month ago

Thank you for taking the time to share your experience. It's great to know that you felt well-informed at every step. Best wishes, Pure Cremation Team

Posted 1 month ago

“Everything perfect from start to finish”

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Posted 1 month ago

Thank you for your lovely feedback. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Every detail was explained and executed perfectly. Couldn’t have asked for more at such a difficult time. Would recommend 100%”

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Posted 1 month ago

Thank you for taking the time to share such a lovely review. We are glad to hear that the team were able to support you and ensure all your questions were answered at this difficult time. Your recommendation means a lot to us. Best wishes, Pure Cremation Team

Posted 1 month ago

“Brilliant service”

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Posted 1 month ago

Thank you for sharing your experience, it is much appreciated. Best wishes, Pure Cremation Team

Posted 1 month ago

“Pure Cremation were very friendly, helpful and professional throughout the whole process. They kept me fully updated and adhered to my wishes to let me know when mum was with them and the day the cremation would take place. I would highly recommend them.”

Helpful Report

Posted 1 month ago

Thank you so much for highlighting our teams friendly and professional support. Keeping families updated during this time is very important to us, and we’re glad we could honour your wishes. Kind regards, Pure Cremation Team

Posted 1 month ago

“Absolutely outstanding service, easy and very informative outstanding communication, fabulous team”

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Posted 1 month ago

Thank you for your fantastic review. We’re thrilled to hear that you found our service easy to navigate and our communication outstanding. Our team takes pride in providing the best support, and it's wonderful to know that it made a difference for you. Kind regards, Pure Cremation Team

Posted 1 month ago

“Always kept me well informed and very nice people”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words. We’re delighted to hear that our team kept you well informed and provided the support you needed at this time. Best wishes, Pure Cremation Team

Posted 1 month ago

“Excellent service. Very personalised and efficient. Easy to use especially when circumstances are generally quite upsetting and confusing. My brother, who passed away, lived in London and we in Yorkshire. Plus he had asked for a basic Cremation with no funeral or attendances. Purecremation was the ideal choice. Thank you.”

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Posted 1 month ago

It’s important to us that everything is as straightforward as possible for our clients and we're grateful to hear that our team were able to provide you with the support you needed during such a challenging time. We appreciate your trust in Pure Cremation and wish you all the best during this time. Kind regards, Pure Cremation Team

Posted 1 month ago

“One word, excellent! They kept us informed from day one about what was happening and very emphatic. I personally prefer a funeral, but for those who don’t this is a great alternative.”

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Posted 1 month ago

Thank you for your wonderful feedback. We're glad to hear that we were able to keep you informed throughout the process, it's so important to us to offer empathetic support at such a difficult time. Best wishes, Pure Cremation Team

Posted 1 month ago

“Excellent service at such a difficult time. I cannot fault the prices and the sensitivity with which they handled my dad's cremation, making a very challenging time much easier than I expected. Thank you!”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share you experience. We are so pleased to hear that the team were able to provide the care and support you needed at this challenging time. Best wishes, Pure Cremation Team

Posted 1 month ago

“I was so pleased that we chose Pure Cremation Ltd for my mother who passed away recently. From my first telephone contact to the return of my mother's ashes, everyone that I spoke to were very courteous, helpful and understanding. Their efficiency and communication was excellent and we were kept notified at every stage of the process. The television advertising commercials may appear a little "corny" but delivers the right message, so don't be put off by that. This is a very respectful service who my wife and I intend to set plans in place for ourselves.”

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Posted 1 month ago

Thank you for taking the time to share this heartfelt review with us. We're truly grateful that you felt confident in your decision to use Pure Cremation for your mother's arrangements. It’s wonderful to hear that our team provided you with the support and care you needed. We appreciate your feedback around our advertising, and we are committed to delivering a respectful service. Kind regards, Pure Cremation Team

Posted 1 month ago

“Would definitely recommend. The process was made very simple with no worries and all concerned were very kind and empathetic.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words. We’re delighted to hear that you found the process simple and our team empathetic. Providing support during such a sensitive time is incredibly important, and your recommendation means the world to us. Kind regards, Pure Cremation Team

Posted 1 month ago

“From start to finish absolutely fantastic service. We would highly recommend your services to anyone. Thankyou so much for taking special care of my dad after his passing”

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Posted 1 month ago

Thank you so much for your wonderful review. We are truly honoured to have been able to care for your dad during this time, and it means a great deal to us to know that our team made a difference for you and your family. Your recommendation is greatly appreciated. Best wishes, Pure Cremation Team

Posted 1 month ago

“It is always difficult to lose a loved one but Pure Cremation helped a lot. The people on the phone,those who collected my husband and those who brought his ashes back were all kind and considerate. I felt that my husband was being well cared for and sensitively handled while in their care.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. It means a lot to us to know that you felt your husband was well cared for, and our team was able to provide you with the kindness and sensitivity you needed during this difficult time. Kind regards, Pure Cremation Team

Posted 1 month ago

“Can’t fault Pure Cremations. The care they showed when my mum passed made the whole situation heart felt and hassle free. A special shout out to Gail, she is a credit to your company Thank you”

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Posted 1 month ago

Thank you, Paula, for your heart-warming review. We’re so pleased to hear that we were able to offer you the support and care needed during such a challenging time. Gail will be thrilled to receive your special mention – she truly embodies what we strive for at Pure Cremation. Best wishes, Pure Cremation Team

Posted 1 month ago

Pure Cremation is rated 4.8 based on 5,224 reviews