Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,390 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 22nd February 2026

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every single person I spoke to was so kind, helpful and respectful, and calmed me when I was anxious ….”

Helpful Report

Posted 4 months ago

Thank you for sharing your experience with us. It truly means a lot to know that we could offer kindness and reassurance when you needed it. We’re glad that each person you spoke to made you feel supported and respected. All the best, Pure Cremation Team

Posted 4 months ago

“SERVICE BEYOND ANYTHING YOU CAN IMAGINE. MANY THANKS TO ALL WITHIN PURE CREMATION FOR A SERVICE WELL DONE.”

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Posted 4 months ago

Thank you so much for your kind words. We're grateful to hear that you felt our service exceeded your expectations. Best wishes, Pure Cremation Team

Posted 4 months ago

“Pure cremation showed understanding and professionalism and empathy during a sad time when my father passed away. I would highly recommend pure cremation to any family who are wondering who to choose to cremate their loved one(s).”

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Posted 4 months ago

Thank you for your lovely feedback. Losing a parent is never easy, but we are glad to hear that our team could offer understanding and support when it mattered most to your family. Kindest regards, Pure Cremation Team

Posted 4 months ago

“I highly recommend Pure Cremation. They were in regular contact, warm and sensitive and the lovely young women who delivered the urn was kind, warm and sensitive.”

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Posted 4 months ago

Thank you for sharing this feedback with us. It’s wonderful to hear that we could provide the care and sensitivity you needed. The team member who returned your loved one's ashes will be pleased to know that her thoughtfulness stood out to you. All the best, Pure Cremation Team

Posted 4 months ago

“Professional and courteous service. I was kept informed at every stage of the process and treated with empathy and compassion by the staff team.”

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Posted 4 months ago

Thank you for your wonderful feedback, Yvette. We’re so pleased to know you felt supported with clear updates and genuine compassion. Kindest regards, Pure Cremation Team

Posted 4 months ago

“I have been totally broken losing my husband even struggling to do the smallest thing. Pure Cremation were absolutely marvellous towards me as very professional and they took control when I needed them to help and all so kind when talking on the phone , never rushed. From start to finish they kept me informed and all very respectful. The lady who delivered my husbands ashes back to me was just so lovely.. I would recommend Pure Cremation”

Helpful Report

Posted 5 months ago

Thank you so much for your touching feedback. It means a great deal to us to know that you felt supported and cared for throughout. Thank you for trusting us at such a difficult time and for recommending us to others. Best wishes, Pure Cremation Team

Posted 4 months ago

“Very compsionate, good communication A nice service”

Helpful Report

Posted 5 months ago

Thank you for your kind words. We're pleased to hear that you found our service compassionate and appreciated our communication. It’s has been our privilege to support your family during this time. Take care, Pure Cremation Team

Posted 4 months ago

“You looked after my mum providing an Excellent service delivered with dignity and respect at all times i could not recommend you highly enough I am glad my father is also signed up with you”

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Posted 5 months ago

Thank you for sharing such kind words. We’re honoured to have been able to look after your mum with the dignity and respect she deserved, and it means a great deal to know that you felt supported throughout. All the best, Pure Cremation Team

Posted 4 months ago

“Very professional and considerate.”

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Posted 5 months ago

Thank you for your wonderful feedback. Kindest regards, Pure Cremation Team

Posted 4 months ago

“Really sympathetic and supportive but not patronizing or over emotional”

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Posted 5 months ago

Thank you for your thoughtful review, Gavin. We are glad to hear that our approach truly felt sympathetic and supportive. Best wishes, Pure Cremation Team

Posted 4 months ago

“Such a lovely company, everyone we had contact with was so friendly professional and understanding, would 100% recommend.”

Helpful Report

Posted 5 months ago

Thank you for your kind words. We're pleased you felt supported by our friendly and professional team. All the best, Pure Cremation Team

Posted 4 months ago

“Excellent, 👍👍”

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Posted 5 months ago

Thank you for rating us with 5 stars, Robin. It really means a lot to us. Kindest regards, Pure Cremation Team

Posted 4 months ago

“The people I spoke to were all very helpful in making a very sad time a bit easier. They were respectful from when they came to pick our brother up to the dropping off his ashes.”

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Posted 5 months ago

Thank you for taking the time to share your experience. It's good to know that we were able to make this time a little easier for you. Best wishes, Pure Cremation Team

Posted 4 months ago

“Very professional service, with a very sympathetic account handler.”

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Posted 5 months ago

Thank you for your lovely feedback, Richard. It is greatly appreciated by us all here at Pure. Kindest regards, Pure Cremation Team

Posted 4 months ago

“Managed the whole process quietly and with sympathy.”

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Posted 5 months ago

Thank you, Mark. It's good to hear that you felt the arrangements were handled with care and compassion. All the best, Pure Cremation Team

Posted 5 months ago

“Excellent service from the respectable collection of the body and the beautiful container of the ashes.”

Helpful Report

Posted 5 months ago

Thank you, Clifford. We’re glad to hear you appreciated the respect shown by our caring team and the beautiful container for the ashes. Kindest regards, Pure Cremation Team

Posted 5 months ago

“You brought my identical twin brothers remains back to me which in itself isn't wasn't logistically outstanding. But what was very good was the kind empathic way that you that you managed the whole process. Thanks”

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Posted 5 months ago

Thank you, David, for your thoughtful words. We’re glad to hear that our team was able to provide the kind and empathetic support you needed. Best wishes, Pure Cremation Team

Posted 5 months ago

“This was such an easy process, the staff were amazing and really supportive Communication was brilliant and they let me know where my father in law was every step of the way They have made this process so easy”

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Posted 5 months ago

Thank you, Maria. We’re pleased that you truly felt supported by our caring team and this made things a little easier for you. Kindest regards, Pure Cremation Team

Posted 5 months ago

“This is the second time I have used Pure Cremations. I cannot fault them. Kind, compassionate and pain free. The service is excellent. I was kept informed at every stage of the process and the hand delivery is a nice touch. I will definitely use them again when the time comes. Thank you Pure Cremations, Nicholas, Abi & Hazel”

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Posted 5 months ago

Thank you so much for your kind words. It's good to know our service made things easier for you and we’re so pleased to hear that you felt supported, informed, and cared for throughout the arrangements. Best wishes, Pure Cremation Team

Posted 5 months ago

“Very professionald and super efficient service”

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Posted 5 months ago

Thank you for your kind feedback. It's good to know you found our service to be efficient and professional. All the best, Pure Cremation Team

Posted 5 months ago

Pure Cremation is rated 4.8 based on 6,390 reviews