Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,338 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 16th August 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every contact has been understanding helpful compassionate polite and helpful. There was someone with all these qualities at the end of a phone in the middle of the night when I needed them when my husband died - even though we didn't have a plan with them. Everything that was promised was done as and when we were told it would.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share this. We’re glad that our team could offer understanding, compassion, and support when you needed it, and that everything was done as promised. All the best, Pure Team

Posted 1 month ago

“Very perfesinenal service all through what they provide”

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Posted 1 month ago

Thank you for rating us so highly and for your kind words. Best wishes, Pure Team

Posted 1 month ago

“Tia and the team looked after my loved one from the moment they took her from Musgrove park hospital taunton morgue.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share this. We’re glad that Tia and the team could support you from beginning to end. Best wishes, Pure Team

Posted 1 month ago

“Excellent service all questions answered and keep informed of proceedings”

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Posted 1 month ago

Thank you for your positive feedback. It's good to know we could provide an excellent service and that you felt informed at every step. Best wishes, Pure Team

Posted 1 month ago

“At a very difficult time I felt reassured with all the interaction with you. Everything that you say you provide was provided. Every member of your team was caring and sensitive and I felt safe using your service throughout from first contact to receiving my wife’s ashes.”

Helpful Report

Posted 1 month ago

Thank you for recognising the care and sensitivity shown by every member of the team. Knowing that you felt reassured and safe throughout, from your first contact with us through to receiving your wife’s ashes, is particularly meaningful. Kindest regards, Pure Team

Posted 1 month ago

“I'm so grateful for all of you for treating my dad with great respect making his journey on his way to better things”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your thoughts. It has truly been a privilege to look after your family, and we're pleased that we could provide the respectful care that your father deserved. Kindest regards, Pure Team

Posted 1 month ago

“Dealing with Pure Cremation was a whole different experience for me. They are really nice, sympathetic and easy to talk to”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience, Diane. We're glad you felt supported and found our team approachable during such a time. Kindest regards, Pure Team

Posted 1 month ago

“Sympathetic and courteous at all times, kept us well informed and easy to communicate with. Lovely to speak to a person not a machine. We’re able to give us advise at a very emotional time. Would recommend.”

Helpful Report

Posted 1 month ago

Thank you for recommending us! It's wonderful to know that you appreciated being able to speak to our supportive team and that this made a positive difference. Kindest regards, Pure Team

Posted 1 month ago

“A very easy process at a very difficult time”

Helpful Report

Posted 1 month ago

Thank you for rating us with 5 stars. We're so pleased we could make things feel easier at such a difficult time. Best wishes, Pure Team

Posted 1 month ago

“I am impressed by the service provided and in particular the regular communication and tenderness shown by all staff at what is a difficult time.”

Helpful Report

Posted 1 month ago

Thank you, Adrian. It's nice to know that you were impressed by the level of care and support provided by our team. Kindest regards, Pure Team

Posted 1 month ago

“From the very first phone call to the delivery of my friend's ashes I was kept informed at every stage. I couldn't have asked for a better service.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share this. We’re glad you felt informed at every stage and that you found our service to be faultless. Kindest regards, Pure Team

Posted 1 month ago

“At such a horrible time Pure Cremation was; polite, caring & very professional. I have no hesitation in recommending them. If only other companies could follow their example, thank you”

Helpful Report

Posted 1 month ago

Thank you for sharing your kind words, Damian. We’re glad you found us polite, caring and professional during such a difficult time, and we truly appreciate your recommendation. All the best, Pure Team

Posted 1 month ago

“So caring and friendly. Very helpful and go through every step with you. It's also lovely that the support continues after your loved one is returned to you as well.”

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Posted 1 month ago

Thank you for sharing your experience, Kimberley. We're glad you felt cared for and guided through every step, and that the ongoing support after your loved one's return was appreciated. Best wishes, Pure Team

Posted 1 month ago

“Incredible from start to finish. They made an awful time so much easier. All staff were great from the members who filed paperwork to the guy who delivered the ashes. Couldn't ask for better service for myself, or for our loved one. Massive thank you”

Helpful Report

Posted 1 month ago

Thank you for sharing such a heartfelt message. It's lovely to know that we could support you during a difficult time and that the team made things easier. Kindest regards, Pure Team

Posted 1 month ago

“Can't fault the service we had it was excellent, kept me informed throughout the whole thing Abbi was brilliant thanks for making it stress free”

Helpful Report

Posted 1 month ago

Thank you for this positive feedback about the service you received. We’re glad Abbi could support you and keep you informed at every step. Kindest regards, Pure Team

Posted 1 month ago

“Just wanted a funeral plan with no fuss, just like my dad would have wanted. Everyone was so kind and caring who I spoke too to discuss the next steps. Nothing was too much trouble and they kept me updated throughout.”

Helpful Report

Posted 1 month ago

Thank you for sharing your thoughts and feedback. It's good to know we could carry out your father's wishes just like he would have wanted and that you found our team so kind and caring. Best wishes, Pure Team

Posted 1 month ago

“Pur have done what they say. They have taken away all the stress and worry which made ny loss a little easier to bare.”

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Posted 1 month ago

Thank you for sharing this with us, Walter. It's really touching to know that we could take away that stress and worry for you. Kindest regards, Pure Team

Posted 1 month ago

“Absolutely amazing services”

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Posted 1 month ago

Thank you so much for this wonderful feedback. Kindest regards, Pure Team

Posted 1 month ago

“This is the most helpful and respectful company I have ever dealt with regarding a death. They kept me informed throughout the entire process of commital and returning of ashes. The Hand Delivery service of my loved one was so respectful and they gave me everything I needed to be able to give my loved one the scattering they deserve. I cannot give them a rating except I will say they are absolutely Superb at what they do”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience, Emma. What a lovely reflection on the care you received. We’re particularly pleased that the updates and hand return of the ashes gave you confidence that everything was being handled with the respect your loved one deserved. Kindest regards, Pure Team

Posted 1 month ago

“The team at pure cremations made a very difficult time for myself and family easier to cope with. From the very first call showing kindness and patience, The communication was exceptional they called me when they collected her and had her in there care they called me with her committal date and also the date they would be returning my mums ashes back home. I would definitely recommend pure cremations. The day they returned my mums ashes back to me the man showed”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We know how important it is for families to feel informed and reassured throughout every step of the journey, and we’re glad our team’s kindness, communication and care helped you through this time. Kindest regards, Pure Team

Posted 1 month ago

Pure Cremation is rated 4.9 based on 8,338 reviews