Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 5,226 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 11th May 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is always difficult to lose a loved one but Pure Cremation helped a lot. The people on the phone,those who collected my husband and those who brought his ashes back were all kind and considerate. I felt that my husband was being well cared for and sensitively handled while in their care.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. It means a lot to us to know that you felt your husband was well cared for, and our team was able to provide you with the kindness and sensitivity you needed during this difficult time. Kind regards, Pure Cremation Team

Posted 1 month ago

“Can’t fault Pure Cremations. The care they showed when my mum passed made the whole situation heart felt and hassle free. A special shout out to Gail, she is a credit to your company Thank you”

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Posted 1 month ago

Thank you, Paula, for your heart-warming review. We’re so pleased to hear that we were able to offer you the support and care needed during such a challenging time. Gail will be thrilled to receive your special mention – she truly embodies what we strive for at Pure Cremation. Best wishes, Pure Cremation Team

Posted 1 month ago

“Very pleased with the service that you provide, it was easier than I thought, very courteous, and sympathetic towards the deceased families, thank you”

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Posted 1 month ago

Thank you for your kind words and for sharing your experience with us. We’re glad to hear that the team provided the care and support you needed during such a difficult time. Kind regards, Pure Cremation Team

Posted 1 month ago

“Excellent”

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Posted 1 month ago

Thank you for taking the time to share your experience with us and for rating us with 5 stars. Best wishes, Pure Cremation Team

Posted 1 month ago

“Really happy with a pure cremation obviously we had nt choose the service but they handled everything with care and compassion, whole process was easy and the service is one I’ll be taking up myself”

Helpful Report

Posted 1 month ago

Thank you so much for your feedback. It's really good to know that you felt cared for and supported throughout the process. It means a lot to us that you would also consider choosing Pure Cremation for your own arrangements. Kindest regards, Pure Cremation Team

Posted 1 month ago

“The telephone consultants are all very nice and understanding. I was informed with every process. The lady who brought my mums ashes back couldnt have been any better.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Nicholas. Your kind words about our service mean a lot to us. All the best, Pure Cremation Team

Posted 1 month ago

“I cannot express enough how you have handled this very emotional and upsetting time for us with such thoughfulness. You have shown such high quality and care for our very personal time and we are so grateful.”

Helpful Report

Posted 1 month ago

Thank you so much. We are so pleased to hear that our lovely team gave you the support you needed. We are thrilled with your review and comments. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Very professional and caring looked after all my needs and gave a sympathetic ear and advice. First class seevice”

Helpful Report

Posted 1 month ago

Thank you, Keith. It is so good to know that you received the care and support that you needed. Take care, Pure Cremation Team

Posted 1 month ago

“Allocated consultant for my sister's passing very sympathetic, very knowledgablea and explained each step clearly and concisely. Would recommend.”

Helpful Report

Posted 1 month ago

Thank you for your lovely feedback. We are touched by this lovely review and the fact that you took the trouble to share your experience with others. Best wishes, Pure Cremation Team

Posted 1 month ago

“we dealt with the same 2 people which helped a lot at this sad time and were kept informed of everything that was happening. When the ashes were delivered it was done with dignity and we were given all the information that we needed for scattering the ashes abroad. We also discovered that a tree had been planted in our loved ones name which was a lovely touch.”

Helpful Report

Posted 1 month ago

Thank you so much for your review. It's good to know that you felt supported and well-informed throughout the care of your loved one. Best wishes, Pure Cremation Team

Posted 1 month ago

“Excellent service, extremely courteous very sympathetic and great communication I can not fault and would highly recommend.”

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Posted 1 month ago

Thank you for your fantastic review. We truly appreciate your kind words about our service, communication, and support. All the best, Pure Cremation Team

Posted 1 month ago

“Organised and thorough. Felt quite strange to carry out a cremation this way but allowed us to have a family service when we needed it, totally separate from the cremation.”

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Posted 1 month ago

Thank you for sharing this feedback with us. We hope that the family service you organised offered comfort and created a treasured memory for you all. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Can't fault the service From the first call to start the process to the delivery of our ashes the service has been 100% They kept us up to date on what was happening and catered for changes we asked for. The ashes delivered in a fabulous container with a very considerate delivery.”

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Posted 1 month ago

Thank you so much for your wonderful review, Markus. It's good to know you were happy with the service and communication provided. Kindest regards, Pure Cremation Team

Posted 1 month ago

“I found your company to be kind and compassionate while also being very professional. I cannot fault your service. Thankyou.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We're so glad that you found our service both compassionate and professional. It means a lot to us to know we could offer the support you needed during this time. Take care, Pure Cremation Team

Posted 1 month ago

“i was very pleased with pure cremation ltd . They was very helpful and caring Kept me well informed as to what was happening and the delivery of my sons ashes wasreally respectful.”

Helpful Report

Posted 1 month ago

The team will be very pleased to hear that their care and support made a difference. Thank you for taking the time to share your experience with us. Kindest regards, Pure Cremation Team

Posted 1 month ago

“I was extremely Pleased start to finish”

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Posted 1 month ago

It was our honour, thank you for these lovely words. All the best, Pure Cremation Team

Posted 1 month ago

“From start to finish everything was done with dignity and kindness. We were kept informed throughout the whole process”

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Posted 1 month ago

Thank you so much for your kind words. Your feedback means a great deal to us. Best wishes, Pure Cremation Team

Posted 1 month ago

“Very relaxed and kind understanding people and very good at what they do. Very promt on time keeping”

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Posted 1 month ago

Thank you so much for your wonderful review, Richard. We're glad to hear that you found our team to be supportive and understanding, and that our punctuality met your expectations. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Fabulous service from star to finish. Staff wonderful and kind.”

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Posted 1 month ago

Thank you so much for your lovely feedback, Linda. Best wishes, Pure Cremation Team

Posted 1 month ago

“For us, Pure Cremation was the ideal way of saying goodbye to Mum. From the beginning, Pure Cremation was professional, courteous and had a lot of empathy for this extremely difficult time for our family. All of the customer service representatives were fantastic, they let you know the procedure with detail and when, what and how Mum's ashes were being dealt with. I very much recommend Pure Cremation, you can trust them with your loved one. RIP Mum, you are missed so, so much xxxx”

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Posted 1 month ago

Thank you so much for your kind words and thoughtful recommendation. We take great pride in providing an excellent and caring service, and it’s wonderful to know this was your experience. Take care, Pure Cremation Team

Posted 1 month ago

Pure Cremation is rated 4.8 based on 5,226 reviews