Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 7,129 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

Write Your review

Tell us how Pure Cremation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Cremation 5 star review on 19th May 2026

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pure Cremation has dealt with my Dad in 2021 and my Mum last week March the 5th 2026. Pure Cremation nade everything so easy and took alot off my hands regarding paperwork. You get a dedicated person that deals with you directly. I had an attended gathering with 12 oeople and chose 3 pieces of music. It was such a lovely day and could not have wished for better for Mum and just knew that is what she wanted. I would definitely recommend Pure Cremation.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience, Lois. We’re so pleased we could support you through both Dad’s and Mum’s arrangements. It means a lot to know that the service you held for your Mum went so well and that you’d recommend us. Kind regards, Pure Team

Posted 2 months ago

“Very efficent throughout the process. Kept us well informed. Pleasant people to deal with who were on hand if we had any questions. Thank you for sending Mum off in the way she wanted.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re so pleased we could support you in sending your mum off in the way she wanted, and that our team were able to keep you informed and answer any questions along the way. Best wishes, Pure Team

Posted 2 months ago

“Friendly and understanding ,exactly what you need at a difficult time Thank you”

Helpful Report

Posted 2 months ago

Thank you for your wonderful feedback. We’re glad we could be there for you at a difficult time and provide the support you needed. Kind regards, Pure Team

Posted 2 months ago

Thank you for your wonderful feedback. We’re glad we could provide the friendly and understanding support you needed when things were so difficult. Take care, Pure Team

Posted 2 months ago

“Caring compassionate thoughtful informative”

Helpful Report

Posted 2 months ago

Thank you for your lovely feedback, Jean. Kindest regards, Pure Team

Posted 2 months ago

“From the moment I telephoned them to say my Mother has passed they were very polite, professional and caring. They kept me informed every step of the way by phone and email. They returned my Mother's ashes with great care and compassion.”

Helpful Report

Posted 2 months ago

Thank you for your positive feedback. We’re so glad we could be there for you from the very first call and provide support every step of the way. All the best, Pure Team

Posted 2 months ago

“It delivers exactly what it says in the advertisement 💕”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience of our care. Best wishes, Pure Team

Posted 2 months ago

“From the very start the staff at Pure Cremations were very professional, understanding and sympathetic, nothing was too much trouble for them. Pure Cremation staff made sure that I understood every stage of the process I cannot thank them enough for making a very emmotional time a lot easier to bear, thank you to all of the team. See you when it's time for my journey.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. It’s wonderful to hear that we could make an emotional time a little easier. We’re honoured to have been able to support you. Kindest regards, Pure Team

Posted 2 months ago

“I was very happy with the way my sister cremation went with pure cremation very respectful and kind it went well and now my sister is at home with me until we have a fitting wake for her thank you pure ,👌”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. It's good to read that you were pleased with how the arrangements were handled. We’re honoured to have been able to support you at this time. Take care, Pure Team

Posted 2 months ago

“Excellent service everyone is so helpfull and understanding”

Helpful Report

Posted 2 months ago

Thank you very much for your feedback. It's great to know that you found our team helpful and understanding. Kindest regards, Pure Team

Posted 2 months ago

“Helpful staff that handled every thing with care and dignity cannot thank them enough”

Helpful Report

Posted 2 months ago

Thank you for your kind words. We’re glad our team could help with care and dignity during this time. Best wishes, Pure Team

Posted 2 months ago

“Very pleased kept in touch all the way through would recommend”

Helpful Report

Posted 2 months ago

Thank you for your touching feedback and recommendation. All the best, Pure Team

Posted 2 months ago

“Very professional and caring at this very sad time for me Everyone i dealt with were very kind.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re so glad we could be there for you during such a difficult time. It means a lot to hear that the kindness and care of our team made even a small difference when things were so hard. Best wishes, Pure Team

Posted 2 months ago

“Kept weill informed and pleasant”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your positive feedback with us. Kind regards, Pure Team

Posted 2 months ago

“My brother John had a pure cremation in place and from the vert first contact to inform them of my brothers passing I have to say absolutely professional service everyone I dealt with were just so nice it made dealing with everything so easy was kept up to date with all that was going .. I couldn't wish for a better service from Pur Cremation .. about 5 others within our family have chosen Pure Cremation as the way we wish to be taken care of when our time comes to an end. Thank you .”

Helpful Report

Posted 2 months ago

Thank you for your kind words, Jason. We’re truly glad that from the very first contact, we could support you and your family, and that you found the service professional and comforting. It means a lot to us that other members of your family have chosen Pure Cremation. Kind regards, Pure Team

Posted 2 months ago

“Very helpful and patient. It took away alot of worry and stress by not having a funeral. They delivered my father's ashes by hand and even offered to place it anywhere in my home of choice. They kept me updated when they were going to collect t my father's body and when he was due to be cremated. They also said if I needed to speak to anyone about anything just contact them. Thank you Pure Creamtion.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re truly glad we could support you during this time, and that we were able to take away some of the worry and stress. It’s wonderful to read that being able to return your father's ashes by hand also brought some comfort. All the best, Pure Team

Posted 2 months ago

“I cannot fault pure cremation. From the first moment I needed to use their services, to care for my late parent, they have been very attentive. They regularly kept in touch to let me know exactly what would be happening next. I am so pleased I chose this service and feel assured, that, when my other parent needs their services, they will be in excellent hands.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience, Nita. We’re glad our team was attentive to your needs throughout, kept you informed from the start, and that you feel confident choosing Pure Cremation for your family. Best wishes, Pure Team

Posted 2 months ago

“I would highly recommend this company..They were very empathetic, very professional , they kept me informed by phone from day 1 with everything..”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re so glad our team could provide empathetic and professional support from the very start, and that you felt kept informed throughout. Your recommendation means a lot to us. Kindest regards, Pure Team

Posted 2 months ago

“Very organised and sympathetic help when a friend died who had an arrangement with Pure Cremation. All went smoothly, it was good to be told the day of the cremation so we could think of our friend on the day.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re glad we could support you and that everything went ahead smoothly. We always confirm the committal date with the person arranging things, unless they’d prefer not to know, so family and friends can take a moment to remember their loved one on the day. We’ll review the arrangements to ensure everything was handled as expected. If you’d like to discuss your feedback further, please don’t hesitate to call us on 0800 033 7737. Kind regards, Pure Team

Posted 2 months ago

“I was very impressed with Pure Cremations.You hear sow many stories about these type of cremations. I was keep informed ,by contacting me, every step of the way. Phone calls was very compassionate. Well done customer service.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. It's great to know that you were impressed by the service you received. We’re delighted that you felt informed at every step and found our support compassionate. Best wishes, Pure Team

Posted 2 months ago

“I found the whole process very easy, my wife died at about 02.30 on a Saturday morning in her Nursing Home, by the time I returned home at 04.10 my phone was ringing with a member of staff informing me of how and when things would progress. I was kept informed all the time of what was happening and the staff were always caring and respectful, especially the man who returned my wife's ashes to our home. I would certainly recommend Pure Cremations to anyone, and I will be making arrangements for myself in the very near future.”

Helpful Report

Posted 2 months ago

Thank you for sharing such a detailed account of your experience. We’re so glad that we could be there for you from those very early hours and keep you informed every step of the way. It’s wonderful to hear that our team, especially the person who returned your wife’s ashes, provided care and respect during such a personal moment. Best wishes, Pure Team

Posted 2 months ago

Pure Cremation is rated 4.8 based on 7,129 reviews