Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,372 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 24th September 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Best Thing I Have EverDone Is Booking A Plan For My Wife Donna All The Staff At Pure Cremation Were Excellent In Every Way Her Ashes Were Delivered To Me By A Very Helpful Lady. Everything Was Done With Sympathy And Courtesy. Thank You Pure Cremation.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience with us. We’re so pleased to know that Donna’s arrangements were handled with care and that our team supported you throughout the process. Best wishes, Pure Team

Posted 2 months ago

“I cannot praise Pure Cremation enough. After my Mother's sad passing they conducted proceedings with total respect, dignity and kindness at such a difficult time. I wish to say a huge thank you to all the staff at Pure Cremation for their help and total professionalism, but above all, for the kind and respectful attitude towards my dear Mum. Thank you ALL.”

Helpful Report

Posted 2 months ago

Thank you for your positive review. It's good to know that we could carry out the arrangements with the utmost respect and dignity. Kindest regards, Pure Team

Posted 2 months ago

“We found the service you provided excellent .”

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Posted 2 months ago

Thank you very much for leaving this positive feedback. It really means a lot! Kindest regards, Pure Team

Posted 2 months ago

“The staff at Pure Cremation were proffessional and helpful throughout the process. Notifying myself of every stage from collecting my Mother to returning her ashes personally to me.”

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Posted 2 months ago

Thank you for rating us with 5 stars. It's good to know that you felt informed at every step and found our team to be professional and helpful throughout. Kindest regards, Pure Team

Posted 2 months ago

“I was very impressed with the service that Pure Cremation gave. I found all the people I dealt with treated me with kindness, understanding and empathy. The gentlemen that came to collect my husband were very respectful and understanding and made sure that we had said our final farewells. The communication was excellent from start to finish.”

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Posted 2 months ago

Thank you for sharing your experience, Jovanka. We're pleased that communication was excellent from start to finish and that you found our team to be kind and understanding. Kindest regards, Pure Team

Posted 2 months ago

“Great service, amazing communication and kind and caring. I fully recommend this trustworthy and professional company.”

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Posted 2 months ago

Thank you, Andrew. We’re glad our service, communication, and care met your expectations and that you’d recommend us. Best wishes, Pure Team

Posted 2 months ago

“Very good pure cremation took care of everything my wife was treated with respect and care she deserved.they told me when her ashes would arrive back to me and they arrived on the day I expected the lady that brought the ashes back was very nice and spent some time speaking to me she was so nice.I was very impressed thank you pure cremation.”

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Posted 2 months ago

Thank you for your touching words, Ian. It's lovely to read that you felt the process went smoothly and that you felt cared for and informed. Kindest regards, Pure Team

Posted 2 months ago

“The process was smooth and profesionally handled. Staff, both in person and over the phone were polite and thoughtful.”

Helpful Report

Posted 2 months ago

Thank you, Elizabeth. Your words mean a lot to us and it's good to know that every member of the team you spoke to was polite and thoughtful. Kindest regards, Pure Team

Posted 2 months ago

“As a family we were extremely grateful for the support, dignity and respect that Pure cremation gave us and the whole experience left us feeling peaceful. The care given by Rachel, throughout the whole process left us feeling very Comforted at a sad time”

Helpful Report

Posted 2 months ago

Thank you so much for sharing this. We’re glad that the support, dignity, and care provided by Rachel helped you feel truly supported during such a difficult time. Kindest regards, Pure Team

Posted 2 months ago

“Excellent service and professional”

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Posted 2 months ago

Thank you so much for this positive feedback. Kindest regards, Pure Team

Posted 2 months ago

“They keep me in the loop all through the process. The staff I spoke to were caring and professional at all times.”

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Posted 2 months ago

Thank you so much, Barrie. It's great to know that you felt informed and cared for throughout the process. Kindest regards, Pure Team

Posted 2 months ago

“Can’t thank pure cremations for how they took care of my mother I can’t put it into words how to say thank you”

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Posted 2 months ago

Thank you for your heartfelt words, Sharron. We’re glad that we could be there for you during this time. Kindest regards, Pure Team

Posted 2 months ago

“Very professional. Always courteous and polite. Kept us informed about every part of the procedure.”

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Posted 2 months ago

Thank you for your kind words, David. We’re glad that you found our team professional and courteous at every step. Best wishes, Pure Team

Posted 2 months ago

“Very helpful, if I needed to ask a question then they would answer my phone call straight away”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We're glad that you found us helpful and that phone calls were answered promptly whenever you needed us. Kindest regards, Pure Team

Posted 2 months ago

“Pure Creamation dealt with my Dad once he passed. They were absoultely fantasic, very courteous throughout. They kept us up to date through each step and we were assigned our own laision person within Pure Cremation should we have any queries / worries that could pop up (there weren't). Everything ran very smoothly through this difficult time including receipt of my Dad's ashes. Highly recommended and we will be organinging our Pure Cremation plan shortly”

Helpful Report

Posted 2 months ago

Thank you for this wonderful review and recommendation. It's great to read that you found our team courteous and that having a designated team member offered reassurance that someone was always available to answer your questions. Kindest regards, Pure Team

Posted 2 months ago

“Very professional and courteous. Clear guidance throughout.”

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Posted 2 months ago

Thank you so much for your feedback, Christopher. We’re glad to hear you found the team professional and courteous and that the guidance throughout felt clear. All the best, Pure Team

Posted 2 months ago

“I would like to thank everyone who helped me with my dad's passing, there where really helpful and made it easy for me to grant my dad his last wish .so thank you”

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Posted 2 months ago

Thank you for sharing this touching feedback. It's good to know you found the support from our team helpful at this time and that we could carry out your dad's last wish. Kindest regards, Pure Team

Posted 2 months ago

“My late uncle had arranged a simple Pure Cremation plan before his death. This has proved to be a fantastic company to deal with. They were so kind, talked me through everything and kept me updated as processes moved on. The service included having his ashes being brought to our door. Everything was done with care and dignity. I would highly recommend Pure Cremation.”

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Posted 2 months ago

Thank you for sharing your experience, Alison. We’re glad to hear you felt supported and that everything was handled with care and dignity, including having the ashes returned to you by hand. Kindest regards, Pure Team

Posted 2 months ago

“Nice to speak with the same person throughout and by just using a simple prearranged password.”

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Posted 2 months ago

Thank you for sharing your experience, Sandra. We're glad you appreciated having the same person throughout and the simple prearranged password was also helpful. Best wishes, Pure Team

Posted 2 months ago

“Excellent service”

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Posted 2 months ago

Thank you for sharing your positive experience. We're glad you found the service excellent. Kindest regards, Pure Team

Posted 2 months ago

Pure Cremation is rated 4.9 based on 8,372 reviews