Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,003 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 1st August 2026

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the support and service from Pure Cremation. I wasn't sure if I would feel a straight to cremation rather impersonal but can honestly say we felt that we were involved in my step dads wishes from start to finish and felt totally supported.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share this feedback, Joanne. We’re glad you felt involved in your stepdad’s wishes from start to finish and supported by our team. Best wishes, Pure Team

Posted 2 months ago

“From my first call to Pure Cremation to them delivering my Mums ashes the service was compasionate and caring. Can't fault them at all.”

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Posted 2 months ago

Thank you so much for rating us with 5 stars. We’re glad our service felt compassionate and caring from start to finish. All the best, Pure Team

Posted 2 months ago

“Pure cremations are brilliant they kept me informed with everything going on With my husband.”

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Posted 2 months ago

Thank you for taking the time to share this feedback. We're delighted that you felt informed at every stage of care. Kindest regards, Pure Team

Posted 2 months ago

“totally faultless from first phonecall to last phonecall.nothing at all was any trouble everything explained to the end of funeral etc.10 out of 10. thankyou for making everything run so so smooth. kevin wood..”

Helpful Report

Posted 2 months ago

Thank you, Kevin. It's nice to know you would describe our service as faultless and that we could make this as straightforward as possible for you. Best wishes, Pure Team

Posted 2 months ago

“The team at Pure Cremation were very caring and compassionate at what was a very difficult time. They explained what would happen, kept me informed and my mum’s ashes were personally delivered back to me. They were very professional.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. It's really good to know that you found our team so caring and compassionate at such a difficult time. We're glad the explanations and updates also provided some reassurance during the arrangements. Kindest regards, Pure Team

Posted 2 months ago

“I was very impressed with the service lrecieved. I knew Charlie was in safe hands. The lady who bought him back was wonderful . She stayed and listened to me going on about him which was very healing. Thank you so much .”

Helpful Report

Posted 2 months ago

Thank you so much for this lovely feedback. It's wonderful to read that you felt Charlie was in safe hands with our caring team. We're also pleased that you felt supported by the team member who returned Charlie home, who really took the time to listen. Kind regards, Pure Team

Posted 2 months ago

“I can only speak so highly of pure cremation. They were so helpful at such an awful time and did everything as expected which was so helpful for me. Thank you so very much.”

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Posted 2 months ago

Thank you, Susan. We’re glad we could be of help during a difficult time and that everything met your expectations. Best wishes, Pure Team

Posted 2 months ago

“Excellent service. Really good from moment I contacted them to receiving my mums ashes back home. Would recommend to anyone for a lovely service pure cremation did. Big thanks.”

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Posted 2 months ago

Knowing that you felt well cared for during such a difficult time means a great deal to us. Thank you for your recommendation and for trusting us to care for your mum. Kindest regards, Pure Team

Posted 2 months ago

“Very thought full through out the whole proccess and the return of my wifes ashes was done very gently and thought full.”

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Posted 2 months ago

Thank you, Philip. We're glad we could provide the gentle and thoughtful support that you needed during this time. All the best, Pure Team

Posted 2 months ago

“Absolutely fabulous service from beginning to end, both emphatic & dignified from beginning to end. Looked after my mum superbly taking all the stress out of a distressing time. Pure provided a personal contact that I could liaise with personally Michelle she was fabulous & the gentleman that delivered mums ashes was so emphatic and professional. Would definitely recommend and will be signing up this plan for myself. Took the stress totally off me, and exactly what my mum wished for. Thanks Pure.”

Helpful Report

Posted 2 months ago

Thank you very much for your positive feedback. It's good to know that we were able to make things a little easier during such a difficult time and that your mum's wishes were carried out in the way she wanted. It's also wonderful to read how much Michelle's care and support meant to you. Take care, Pure Team

Posted 2 months ago

“A friendly and supportive lady delivered my late husband's ashes with dignity and respect which was very much appreciated. I would certainly recommend Pure Cremation Ltd to anyone who may have lost their loved one.”

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Posted 2 months ago

We're pleased to read that your husband's ashes were returned with the dignity and respect he deserved, and that the support shown by our team brought some comfort at a difficult time. Thank you for your recommendation and for taking the time to share your experience. Kindest regards, Pure Team

Posted 2 months ago

“Sent a letter to PC Thank you for your lovely service from start to finish”

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Posted 2 months ago

Thank you for taking the time to share this kind feedback with us. Best wishes, Pure Team

Posted 2 months ago

“Very professional and respectful great service, thank you very much”

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Posted 2 months ago

Thank you for sharing this, Shirley. We're glad you found our service professional and respectful. Kindest regards, Pure Team

Posted 2 months ago

“From beginning to end I found their care and respect considerable. I would highly recommend their services.”

Helpful Report

Posted 2 months ago

Thank you for your feedback. It means a lot to know that you felt cared for and treated with respect throughout. Thank you for trusting us at such an important time, and for recommending Pure Cremation to others. Kind regards, Pure Team

Posted 2 months ago

“Very kind staff on phone and delivery. Respect given. You have taken care of both my Mum & Dad. Will be in touch soon to organise my Cremation Thank you all.”

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Posted 2 months ago

Thank you for rating us with 5 stars. It means a lot to know that our team’s kindness and respect made a difference for you at this time. Kindest regards, Pure Team

Posted 2 months ago

“As a family we chose Pure Cremation for our Dad. Mum wanted to celebrate his life in a separate way. With family. He passed in Devon Royal hospital and he was collected by pure cremation without any issues. They kept us informed regularly of everything necessary. They told us of the day he would be cremated and delivered the ashes to Mum as scheduled. It was a simple process. This weekend we celebrated his life with a family stay at a local location that he loved. There was just his life in our minds. No dreary crematorium or tearful goodbye. Just tears of joy for the life he lived. Mum wants the same for her. I want the same for me. Its about time the funeral costs were sensible and not inflated by big cars, strangers words and depressing crems.”

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Posted 2 months ago

Thank you so much for sharing your experience with us. It was lovely to read about the way your family chose to celebrate your Dad's life. Spending time together in a place he loved sounds like a wonderful tribute. We're glad we could make the practical side of things straightforward so that you could focus on being together as a family. All the best, Pure Team

Posted 2 months ago

“Absolutely amazing”

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Posted 2 months ago

Thank you for taking the time to leave a review. We're honoured to have supported you during this time. Kindest regards, Pure Team

Posted 2 months ago

“Pure cremation from the start were professional very kind compassionate throughout explained everything to me received mums ashes back the lady was so kind who came. I would recommend this company to anyone who asks.”

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Posted 2 months ago

Thank you, Clare. It's nice to know that you found our team professional and compassionate throughout and that you would recommend us. Best wishes, Pure Team

Posted 2 months ago

“From start to finish I was dealt with in a sympathetic and professional manner therefore I unreservedly recommend Pure cremation”

Helpful Report

Posted 2 months ago

Thank you! It has truly been an honour to be there for you during this time, and it's good to know you would feel confident in recommending Pure to others. Kindest regards, Pure Team

Posted 2 months ago

“Excellent service. Every member of staff I dealt with showed genuine compassion throughout including the gentleman who delivered Mum's ashes to me. Really appreciated being given a single point of contact throughout. They took all the stress out of the practicalities of getting mum cremated Highly recommend”

Helpful Report

Posted 2 months ago

Thank you very much for your feedback. It’s lovely to read your appreciation for the care shown when your mum’s ashes were returned. We understand how important this moment is. We’re also glad that having a single point of contact helped make things feel more manageable during such a difficult time. Best wishes, Pure Team

Posted 2 months ago

Pure Cremation is rated 4.9 based on 8,003 reviews