Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,387 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Metrics

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

Write Your review

Tell us how Pure Cremation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Cremation 5 star review on 22nd February 2026

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommended”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We’re delighted to hear that you highly recommend Pure Cremation. Best wishes, Pure Team

Posted 1 month ago

“We have been very impressed with the service received from Pure Cremation. On every contact, staff have been polite, professional, and caring. I plan to organise my our PC plan for when my time comes.”

Helpful Report

Posted 1 month ago

Thank you for your positive feedback. We’re delighted to hear that we could provide polite, professional, and caring support. Kind regards, Pure Team

Posted 1 month ago

“As told by friends who had used Pure Cremaion themselves, everything was dealt with sympathetically by everyone at Pure Cremation. Considering my husband's death was just before Christmas they dealt with the formalities in a caring way.”

Helpful Report

Posted 1 month ago

We’re very sorry for your loss and thank you for sharing your experience. We’re glad that our team could handle everything with care and understanding, especially during such a difficult time around Christmas. Kindest regards, Pure Team

Posted 1 month ago

“Very professional & courteous all the way through. The lady who brought Mums ashes from Stoke is a credit to you.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review. We’re pleased to hear that the service was professional and courteous throughout, and that you were impressed with the support provided when returning your mother's ashes. Best wishes, Pure Team

Posted 1 month ago

“The second time I have had to use the services of Pure Cremation in just over a year. Despite this being an extremely sad time for me and my family, Pure Cremation, again, were nothing but sympathetic, professional and made the whole process as easy for me as they could. Whoever I spoke to was a credit to the company.”

Helpful Report

Posted 1 month ago

Thank you for your positive feedback, Diane. We're sorry that you’ve had to use our services again so soon. It's good to hear that our team could offer the same level of care and professionalism for you and your family. All the best, Pure Team

Posted 1 month ago

“From start to finish you have been amazing. A very difficult time was made easier due to caring staff who helped me with all my questions and took me through it step by step.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We are glad our team could guide you through each step and help make things a bit easier during such a difficult time. It means a lot to know that our support made a difference. Kindest regards, Pure Team

Posted 1 month ago

“Considerate caring patient. Made it all very easy,”

Helpful Report

Posted 1 month ago

Thank you for your positive review. It's great to hear that we could make things much easier for you. All the best, Pure Team

Posted 1 month ago

“Professional, caring and reliable. Customer service is excellent. Pure Cremation is definitely the way forward for affordability and practical attitudes. Thankyou”

Helpful Report

Posted 1 month ago

Thank you for such wonderful feedback. We’re pleased you found our service professional, caring, and affordable, and that our team provided excellent customer service. Best wishes, Pure Team

Posted 1 month ago

“Pure cremation are very caring compassionate and very helpful would recommend for anyone”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share this lovely feedback. We’re grateful for your review and so glad you found our team caring, compassionate and helpful during this time. Kindest regards, Pure Team

Posted 1 month ago

“Commission staff are absolutely fantastic and very consoling and they always are very sympathetic of your loss I recommend them wholeheartedly”

Helpful Report

Posted 1 month ago

Thank you, Glynn. We’re so glad to hear our team provided the support you needed during such a difficult time. Your heartfelt recommendation means a lot to us. Best wishes, Pure Team

Posted 1 month ago

“Very professional would definitely recommend this company. They were compassionate caring never rushed me to make any decisions. I would 100% recommend this company.”

Helpful Report

Posted 1 month ago

Thank you, Elaine. We’re grateful for your kind words and so glad you felt supported and not rushed at any time. Your recommendation means the world to us. Kind regards, Pure Team

Posted 1 month ago

“I had a problem between the coroner and pure cremation, paperwork not transferred. I realise mistakes happen. But I spent an entire afternoon ringing the coroner and pure cremation, which surely I should not have had to do! When I'm dealing with the death of my husband. Consequently it has taken a very long time to finally receive his ashes. 7 weeks infant.”

Helpful Report

Posted 1 month ago

Thank you for your review. Your feedback is important, and we appreciate you bringing these points to our attention. We have shared your comments with the relevant team, who will review the arrangements and get in touch to discuss this with you further. If you would like to get in touch in the meantime, please don't hesitate to contact us on 0800 033 7737. Kind regards, Pure Team

Posted 1 month ago

“All the staff are very professional and compassionate. The arrangements were made so easy with the utmost respect. Thank you”

Helpful Report

Posted 1 month ago

Thank you for your kind words, Marie. We’re glad our team could provide professional and compassionate support throughout. Best wishes, Pure Team

Posted 1 month ago

“I am so glad I choose Pure Cremation for my husband, everything went to plan from the first phone call I was kept informed all the way, to a lovely lady Katie delivering the ashes.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience, Kathleen. We’re so glad everything went smoothly from the first call and that you felt informed at every step. Kind regards, Pure Team

Posted 1 month ago

“I would like to thank you all for the service you have given me you looked after my husband until the cremation and made sure that I was kept informed of his cremation and the lovely lady who brought him home to me a very big thank you 🥰🥰”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience of our care. We're grateful for your kind words and glad we could look after your husband and keep you informed every step of the way. All the best, Pure Team

Posted 1 month ago

“I haven't found any fault with Pure Cremation. My wife passed a week before Xmas and I sent them all relevant paperwork with the help of local Registry. I received my wife's ashes within 3 weeks. Both financially and administratively Pure have been as good as their word. I strongly recommend Pure Cremation.”

Helpful Report

Posted 1 month ago

Thank you, Quentin. We're grateful for your kind words and glad we could support you during what must have been a very difficult time. It’s wonderful to hear your wife’s ashes were received promptly and that our team could handle the administration smoothly. Kind regards, Pure Team

Posted 1 month ago

“Very professional from start to finish Every one was very helpful and friendly And would highly recommend”

Helpful Report

Posted 1 month ago

Thank you, Patricia. Your wonderful feedback and recommendation are greatly appreciated. Kind regards, Pure Team

Posted 1 month ago

“Superb service from beginning to end”

Helpful Report

Posted 1 month ago

Thank you so much for your review and for rating us with five stars. Best wishes, Pure Team

Posted 1 month ago

“all the people i dealt with were lovely and compassionate, from the initial phone call to the ashes being dropped off. I cannot fault this company and recommend them highly.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave a review. We’re glad our team could be there for you right from that very first call to the hand return of the ashes. Kind regards, Pure Team

Posted 1 month ago

“Simple ,speedy ,compassionate service. Professional.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave a review. All the best, Pure Team

Posted 1 month ago

Pure Cremation is rated 4.8 based on 6,387 reviews