Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,999 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 8th May 2026

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was professional, caring, respectful, prompt & stress free 👍🏼”

Helpful Report

Posted 4 weeks ago

Thank you for your great feedback. It’s really nice to know that everything felt calm and straightforward for you, and that the care and respect shown made a difference. All the best, Pure Team

Posted 3 weeks ago

“Pure Cremation supported the family recently when we lost mum suddenly and mums wishes were carries out with such care and compassion”

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Posted 4 weeks ago

It's good to know that we could carry out your mum's wishes with such care. Thank you for your wonderful comments. Kindest regards, Pure Team

Posted 3 weeks ago

“From start to finish we were given a service that you couldn't have asked for more , phone calls and emails kept us up to date through every stage, very professional and showed the upmost respect, highly recommend.”

Helpful Report

Posted 4 weeks ago

Thank you for sharing your experience. We’re delighted that the service met your expectations from start to finish, with timely updates and the respect you deserved. Kind regards, Pure Team

Posted 3 weeks ago

“All the people involved in my husband’s cremation, from the early informing of his passing, to the personal return of his ashes have been professional, caring, supportive and respectful. I would definitely recommend the use of Pure Cremation.”

Helpful Report

Posted 4 weeks ago

Thank you for sharing this. We are glad you felt assured that everyone involved cared for your husband with respect, from the first contact to the return of his ashes. Kindest regards, Pure Team

Posted 3 weeks ago

“From start to finish everything was perfect no hassle kept upto date with what was happening the girl I spoke to was very helpful would highly recommend”

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Posted 4 weeks ago

Thank you for your positive feedback. It’s great to hear everything ran smoothly for you and that you were kept well informed along the way. Best wishes, Pure Team

Posted 3 weeks ago

“My wife and i both took out a policy at the same time not thinking we would need to use them .unfortunatly my wife past. Pure cremation was so easy to contact and were very calm and professional but simpathetic . Everything was done professionally and with great respect for my wifes body. We were contacted about every stage of the plan and didnt have to do anything and were handed her ashes back when they said they would. I dont worry about when my time comes as i know Pure Creation will take care of me leaving my family to grieve with no worrying about funeral arrangements.”

Helpful Report

Posted 4 weeks ago

Thank you for taking the time to share your feedback. We’re very glad to know you found us easy to contact, calm and sympathetic, and that everything was handled with great respect. Best wishes, Pure Team

Posted 3 weeks ago

“I found the services provided very professional; caring & sympathetic. They kept me informed throughout. I felt very confident that they would handle everything with care and compassion. I appreciated the ashes being delivered to the house.”

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Posted 4 weeks ago

Thank you for your lovely feedback, Bernadette. We’re so glad to hear you found our service professional, caring and sympathetic, and that you felt kept informed throughout. All the best, Pure Team

Posted 3 weeks ago

“Outstanding service at a difficult time. Everyone was fantastic from start to finish nothing was to much trouble.”

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Posted 4 weeks ago

Thank you for your lovely feedback. It’s really nice to know that everyone looked after you so well from start to finish and that nothing felt like too much trouble. Kindest regards, Pure Team

Posted 3 weeks ago

“Pure cremation were excellent they were very dignified and good at keeping in contact with me”

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Posted 4 weeks ago

Thank you for rating us with 5 stars. It was an honour to support you, and we're glad you felt well informed throughout. Kindest regards, Pure Team

Posted 3 weeks ago

“I was very impressed from beginning to end ,they were professional, Caring and very efficient. They handle your loved one with Great respect.”

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Posted 4 weeks ago

Thank you, Kathleen. We’re truly grateful for your kind words and so glad to read you felt care, professionalism and respect at every step. Kind regards, Pure Team

Posted 3 weeks ago

“You guys was so caring when I lost my lovely sister so respect full I would recommend you thank you so much for the care and dignity that was shown towards her”

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Posted 4 weeks ago

Thank you, Andrew. It’s really kind of you to share this, and we’re so pleased to hear how you felt about the care your sister received. All the best, Pure Team

Posted 3 weeks ago

“I wasn't sure what to expect not having a "standard" funeral, but it was what dad wanted. The service from the first call, to collecting dad from home a couple of hours after he passed, to every interaction has been done with dignity and respect. Thank you”

Helpful Report

Posted 4 weeks ago

Thank you for taking the time to share this. It’s good to know that you found every stage of care was handled with the utmost dignity and respect. Take care, Pure Team

Posted 3 weeks ago

“I’ll start by saying I’d never heard of pure cremation and the service they offer. I’d always thought a funeral was a funeral. However my mums wishes were a pure cremation and I can honestly say they were an amazing company, the helpfulness and kindness they offer was beyond the work I’m sure they offer. To Jan who I delve with you was the most soft spoken lady ever and you made the most traumatic time of my life a very easy transaction , I’d highly recommend pure cremation and there service they offer from the first phone call to my mums ashes being returned to me, hand delivered by your company and not a courier, you outdone yourself with the service. Thank you again.”

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Posted 4 weeks ago

Thank you for taking the time to share your experience. We're very grateful for your kind words about our team, especially how you felt supported by Jan. Your recommendation means a great deal to us, and we’re glad we could help make things a little easier for you when it really mattered. Kind regards, Pure Team

Posted 3 weeks ago

“From the time my daughter phoned pure cremation.just after my husband passed.They were very nice and pleasent on the phone .right the way throw untill i received my husbands ashes back persanly by Pat to my house .could not fault any one at all.very careing.”

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Posted 4 weeks ago

Thank you for this wonderful feedback. We're glad you felt supported by our caring team and that Pat provided such a personal touch when returning your husband's ashes. Best wishes, Pure Team

Posted 3 weeks ago

“Fantastic,Professionals, took all the worry away, would highly recommend! Much appreciated 🙏✨️thank you. DAVID ROBINSON”

Helpful Report

Posted 4 weeks ago

Thank you for sharing your experience. We’re delighted that you found our service professional and that we could take the worry away. Kind regards, Pure Team

Posted 3 weeks ago

“From my first phone call to receiving my husband's ashes, Pure Cremation were there to support and help. The staff are polite and respectful. This is what my husband requested and having experienced the process it will also be my wishes for when my time comes. Thank you to everyone at Pure Cremation.”

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Posted 1 month ago

Thank you for sharing your experience with us. We’re pleased that you felt supported and well cared for from your first call through to the return of your husband’s ashes. It’s reassuring to know that the team’s polite and respectful approach helped, and that everything was handled in a way that felt right for you. All the best, Pure Team

Posted 3 weeks ago

“From start to finish the staff at pure cremation treated us respectfully. During an emotional time”

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Posted 1 month ago

Thank you for sharing this with us. It means a great deal to know you felt supported, and we truly appreciate you taking the time to share your experience. Kind regards, Pure Team

Posted 3 weeks ago

“Pure cremation very helpful ,explained everything so well. Very satisfied.”

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Posted 1 month ago

Thank you for your kind words. We're so pleased to hear that you found everything clearly explained and that you felt well supported. Best wishes, Pure Team

Posted 3 weeks ago

“I cannot say how much we valued dealing with Pure Cremation at what is such a challenging time. All communication was speedy, polite and accurate. When the ambulance came to collect my father the team handled it with such care and kindness. Returning Dad's ashes to Mum was also handled extremely well. I will be planning my own send off with Pure Cremations. Thank you to the whole team.”

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Posted 1 month ago

Thank you so much for taking the time to share your experience with us. It truly means a great deal to read how supported you felt throughout, and that every part of the process, from communication to the care shown to your father, met your expectations. Kindest regards, Pure Team

Posted 3 weeks ago

“For me Pure Cremation was the right choice for my husband's funeral. I was able to 'send him off' exactly as we had planned without any of the stress and anxiety of a traditional funeral. It was lovely. Everyone I dealt with at Pure Cremation was helpful, kind and considerate throughout.”

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Posted 1 month ago

Thank you for taking the time to share your experience. We’re glad Pure Cremation helped you honour your husband exactly as you planned and that our team could support you with care and kindness throughout. Kindest regards, Pure Team

Posted 1 month ago

Pure Cremation is rated 4.8 based on 6,999 reviews