Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,394 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 22nd February 2026

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I chose Pure Cremation for my wife for a couple of reasons, the main one being that she might outlive meand I wanted to ensure if I was not around she would be looked after. Unfortunately she passed before me but as I had opted for Pure Cremation everything was taken care of, everything they say in their brochure is correct, from the moment my wife died and the care home she was in called Pure Cremation everything worked like clockwork. Within a couple of hours of my wifes passing they were in contact with me outlaying the procedure and rough timing of events. They kept me informed and when their personnel contacted me they were always very sympatheitic and gracious. As requested they hand delivered the ashes back to me in the container in a nice bag with the official cremation documentation and a card of condolence. Excellent service, highly recommended”

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Posted 1 month ago

“Very pleased with the way my wife’s passing was handled”

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Posted 1 month ago

We appreciate you taking the time to share your experience with us, and offer our sincere condolences for the loss of your wife. Kind regards, Pure Cremation Team

Posted 1 month ago

“From start to finish you where all amazing,”

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Posted 1 month ago

Thank you, Christine. We are so pleased that the team were able to provide you with the care you needed at this time. Best wishes, Pure Cremation Team

Posted 1 month ago

“Pure Cremation were professional, kind, and clear from the first call. Everything was handled with dignity and we were kept informed at each step. A genuinely straightforward, respectful service—highly recommended.”

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Posted 1 month ago

We are pleased to read about your experience, and the way you felt cared for by the team. It's heart-warming to hear that the team were able to support you at such an important time, and your recommendation is truly appreciated. Thank you, Pure Cremation Team

Posted 1 month ago

“handled everything with care Thank you”

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Posted 1 month ago

We are so pleased to hear that you felt that everything was handled with care, and you had a positive experience. Thank you, Pure Cremation Team

Posted 1 month ago

“Very happy with the service provided from start to finish, thank you for taking such good care of my mum.”

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Posted 1 month ago

Thank you for letting us know that you were pleased with the care of our team. It's really lovely that you felt your mum was in good hands, and was looked after throughout her journey. Kind regards, Pure Cremation Team

Posted 1 month ago

“I recently lost a very dear friend, Pure Cremation were brilliant, very caring. She didn't have a service, but they let me know when she was being cremated, so I could go to her church and light a candle.”

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Posted 1 month ago

Thank you, Denise for sharing your experience with us. It's so lovely to hear that you were able to honour your friend's passing in such a meaningful way. We appreciate your kind words about the care of our team, which we will be sure to pass on. Kind regards, Pure Cremation Team

Posted 1 month ago

“Highly recommended”

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Posted 1 month ago

Thank you for taking the time to share your experience. We’re delighted to hear that you highly recommend Pure Cremation. Best wishes, Pure Team

Posted 1 month ago

“We have been very impressed with the service received from Pure Cremation. On every contact, staff have been polite, professional, and caring. I plan to organise my our PC plan for when my time comes.”

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Posted 1 month ago

Thank you for your positive feedback. We’re delighted to hear that we could provide polite, professional, and caring support. Kind regards, Pure Team

Posted 1 month ago

“As told by friends who had used Pure Cremaion themselves, everything was dealt with sympathetically by everyone at Pure Cremation. Considering my husband's death was just before Christmas they dealt with the formalities in a caring way.”

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Posted 1 month ago

We’re very sorry for your loss and thank you for sharing your experience. We’re glad that our team could handle everything with care and understanding, especially during such a difficult time around Christmas. Kindest regards, Pure Team

Posted 1 month ago

“Very professional & courteous all the way through. The lady who brought Mums ashes from Stoke is a credit to you.”

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Posted 1 month ago

Thank you for your fantastic review. We’re pleased to hear that the service was professional and courteous throughout, and that you were impressed with the support provided when returning your mother's ashes. Best wishes, Pure Team

Posted 1 month ago

“The second time I have had to use the services of Pure Cremation in just over a year. Despite this being an extremely sad time for me and my family, Pure Cremation, again, were nothing but sympathetic, professional and made the whole process as easy for me as they could. Whoever I spoke to was a credit to the company.”

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Posted 1 month ago

Thank you for your positive feedback, Diane. We're sorry that you’ve had to use our services again so soon. It's good to hear that our team could offer the same level of care and professionalism for you and your family. All the best, Pure Team

Posted 1 month ago

“From start to finish you have been amazing. A very difficult time was made easier due to caring staff who helped me with all my questions and took me through it step by step.”

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Posted 1 month ago

Thank you for your kind words. We are glad our team could guide you through each step and help make things a bit easier during such a difficult time. It means a lot to know that our support made a difference. Kindest regards, Pure Team

Posted 1 month ago

“Considerate caring patient. Made it all very easy,”

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Posted 1 month ago

Thank you for your positive review. It's great to hear that we could make things much easier for you. All the best, Pure Team

Posted 1 month ago

“Professional, caring and reliable. Customer service is excellent. Pure Cremation is definitely the way forward for affordability and practical attitudes. Thankyou”

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Posted 1 month ago

Thank you for such wonderful feedback. We’re pleased you found our service professional, caring, and affordable, and that our team provided excellent customer service. Best wishes, Pure Team

Posted 1 month ago

“Pure cremation are very caring compassionate and very helpful would recommend for anyone”

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Posted 1 month ago

Thank you for taking the time to share this lovely feedback. We’re grateful for your review and so glad you found our team caring, compassionate and helpful during this time. Kindest regards, Pure Team

Posted 1 month ago

“Commission staff are absolutely fantastic and very consoling and they always are very sympathetic of your loss I recommend them wholeheartedly”

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Posted 1 month ago

Thank you, Glynn. We’re so glad to hear our team provided the support you needed during such a difficult time. Your heartfelt recommendation means a lot to us. Best wishes, Pure Team

Posted 1 month ago

“Very professional would definitely recommend this company. They were compassionate caring never rushed me to make any decisions. I would 100% recommend this company.”

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Posted 1 month ago

Thank you, Elaine. We’re grateful for your kind words and so glad you felt supported and not rushed at any time. Your recommendation means the world to us. Kind regards, Pure Team

Posted 1 month ago

“I had a problem between the coroner and pure cremation, paperwork not transferred. I realise mistakes happen. But I spent an entire afternoon ringing the coroner and pure cremation, which surely I should not have had to do! When I'm dealing with the death of my husband. Consequently it has taken a very long time to finally receive his ashes. 7 weeks infant.”

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Posted 1 month ago

Thank you for your review. Your feedback is important, and we appreciate you bringing these points to our attention. We have shared your comments with the relevant team, who will review the arrangements and get in touch to discuss this with you further. If you would like to get in touch in the meantime, please don't hesitate to contact us on 0800 033 7737. Kind regards, Pure Team

Posted 1 month ago

“All the staff are very professional and compassionate. The arrangements were made so easy with the utmost respect. Thank you”

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Posted 1 month ago

Thank you for your kind words, Marie. We’re glad our team could provide professional and compassionate support throughout. Best wishes, Pure Team

Posted 1 month ago

Pure Cremation is rated 4.8 based on 6,394 reviews