Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,127 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

Write Your review

Tell us how Pure Cremation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Cremation 5 star review on 16th August 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sometimes when you see the adverts for things, they don't always deliver on everything. Not so, Pure Cremation, they have been wonderful through the whole process and kind and caring in the most difficult of circumstances. I cannot rate them highly enough. And when they say hand deliver - they really are hand delivered with kindness and respect. FIVE STARS.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share such kind feedback. We are really pleased to read that you felt supported throughout the arrangements and that the service met your expectations in every way. Take care, Pure Team

Posted 3 months ago

“Excellent service from start to finish from speaking to the people on the phone to the lady that brought dad home to me, all went above and beyond”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share this. We’re so pleased that you felt supported from start to finish and that every team member went above and beyond. Kind regards, Pure Team

Posted 3 months ago

“More than happy with pure cremation. They made a very difficult time easy and reassuring from the start. I can't thank them enough. Linda”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review, Linda. We’re truly glad to know we could make a difficult time feel easier and more reassuring for you. All the best, Pure Team

Posted 3 months ago

“Absolutely beautiful, respect from beginning to end”

Helpful Report

Posted 3 months ago

Thank you for your positive feedback. It's good to know you felt treated with respect from start to finish. Best wishes, Pure Team

Posted 3 months ago

“Can’t fault Pure Cremation from start to finish. The staff we spoke to on the phone were always friendly and helpful. Mark who brought my brothers ashes was superb. What a lovely fellow. I was also surprised how the ashes came in a nice container which is biodegradable which is great. I would thoroughly recommend Pure Cremation to those who was thinking about this service. Thank you once again for such a smooth journey”

Helpful Report

Posted 3 months ago

Thank you for your lovely feedback, Angela. We’re so glad you felt supported by our caring team. Kind regards, Pure Team

Posted 3 months ago

“iwhas kept informed at every stage.plus on retuning the ashes to me.this was done down to the word and on time.allso very polite lady who delivered them to.first class all the way thank u so much.”

Helpful Report

Posted 3 months ago

Thank you for this thoughtful feeback, Trevor. It's great to know that everything was handled effcitently and you felt informed about what to expect. Kind regards, Pure Team

Posted 3 months ago

“A very caring and considerate service at a time when you need it. Little concerned about the time it took from collection to delivering the ashes 4 1/2 weeks but I understand there could have been a hold up with information filtering through the porcedure.”

Helpful Report

Posted 3 months ago

Thank you for your lovely feedback. We are pleased to read that you found the service caring and considerate at such an important time. We also appreciate your comments regarding the time taken for the return of the ashes. This has been shared with the relevant team for review to see if everything was managed as expected. If you would like to discuss this with our team, please feel free to get in touch with us on 0800 033 7737. Kindest regards, Pure Team

Posted 3 months ago

“I'm so glad I chose Pure Cremation I couldn't fault them in any way with regards to my husband passing, they are so caring in every way. Lovely people to deal with nothing was a problem. I would recommend them to anyone.”

Helpful Report

Posted 3 months ago

Thank you, Shirley. It's good to know that we were able to make things feel as straightforward as possible for you during such a difficult time. All the best, Pure Team

Posted 3 months ago

“I am very pleased the way everything was handled from start to finish and pleased that i chosen pure cremation for my self when my turn comes.”

Helpful Report

Posted 3 months ago

Thank you for sharing your feedback. We are pleased to read that you were happy with the way everything was handled. It also means a great deal to know you feel confident in your own choice to plan ahead with Pure Cremation. Kindest regards, Pure Team

Posted 3 months ago

“Very happy with the service provided, Highly efficient and all contact was conducted in a thoughtful considerate manner, when we did a have a query the phone was answered promptly and the matter was resolved immediately.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your feedback. We are pleased to read that you were very happy with the service provided. It's also good to know that any queries were dealt with promptly and resolved quickly when you needed support. Kind regards, Pure Team

Posted 3 months ago

“Excellent service from the first notification to the return of my uncles ashes. We were kept informed of his journey throughout the whole process whic was very comforting. Thank you.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your feedback. We are pleased to read that you felt supported from the first call through to the return of your uncle’s ashes. It's great to know this provided some comfort for your family at this time. Take care, Pure Team

Posted 3 months ago

“The loss of my wife Doris was handled with sensitivity and sympathy throughout and the support in dealing with the essential notifications lifted the burden significantly. We made the right choice.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share such thoughtful feedback following the loss of your wife. It means a great deal to read that you felt you made the right choice. All the best, Pure Team

Posted 3 months ago

“Very professional at a difficult time. Kept well informed. Ashes delivered home in a thoughtful manner.”

Helpful Report

Posted 3 months ago

Thank you for your kind words. We're glad we could support you during this time. Best wishes, Pure Team

Posted 3 months ago

“Excellent professional and friendly service. Highly recommended.”

Helpful Report

Posted 3 months ago

Thank you! We are delighted with your feedback and recommendation. Kind regards, Pure Team

Posted 3 months ago

“Very pleased the way they handled my mum. With care. Thank you.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share this and for rating us with five stars. Kindest regards, Pure Team

Posted 3 months ago

“My husband and I took out pure cremation a few years back, my husband passed and they handled everything and it took all the stress away from me and my family and they delivered my husband ashes back to me, I couldn’t be more thankful for everything they did for me”

Helpful Report

Posted 3 months ago

Thank you for your lovely feedback. We’re glad we could support you and your family during this time. All the best, Pure Team

Posted 3 months ago

“Every stage of the process was smooth, compassionate and efficient. At a difficult time this is exactly what is needed. A big thank you to all involved.”

Helpful Report

Posted 3 months ago

Thank you for leaving a review. We're glad the process felt straightforward and that you found our team compassionate and efficient. Kind regards, Pure Team

Posted 3 months ago

“Pure cremation has been a very friendly easy process. Highly recommended them.”

Helpful Report

Posted 3 months ago

Thank you for recommending us. It's touching to read your feedback and we're glad that you found our team so friendly. Kind regards, Pure Team

Posted 3 months ago

“Fantastic service. I was kept informed every step of the way. Very friendly staff and all were very helpful and sympathetic after my husband passed away. I wouldn't hesitate to recommend Pure Cremarion to anyone. I have in fact already chosen them for when I myself pass away. Thank You everyone.”

Helpful Report

Posted 3 months ago

Thank you, Debra. It's good to know that you found our service to be fantastic and that you felt informed every step of the way. We also greatly appreciate your recommendations to others. Best wishes, Pure Team

Posted 3 months ago

“Absolutely outstanding service from start to finish so professional and they kept in contact throughout the whole process so dignified from the collection of my father to the return of his ashes the staff are an absolute credit to the company”

Helpful Report

Posted 3 months ago

Thank you so much for your feedback. It's nice to know that our service met your expectations and that you felt supported and cared for throughout. All the best, Pure Team

Posted 3 months ago

Pure Cremation is rated 4.9 based on 8,127 reviews