Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,424 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 6th June 2025

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such lovely caring people. Really helped us through such a difficult time. Thank you!!!”

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Posted 1 week ago

Thank you for your touching review. It's good to know that our support really helped you during this time. Kindest regards, Pure Cremation Team

Posted 1 week ago

“I was very impressed with the professionalism and empathy shown by all. Kingsley was an absolute pleasure to deal with over the phone.”

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Posted 1 week ago

Thank you for your wonderful feedback, Paul. We are delighted that our team's professionalism and empathy made a positive impression during such a difficult time. Kingsley will be thrilled to know he made a positive difference. All the best, Pure Cremation Team

Posted 1 week ago

“It was good service and nice staff to help out at this time”

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Posted 1 week ago

Thank you for taking the time to share this positive feedback with us. Best wishes, Pure Cremation Team

Posted 1 week ago

“My father had organised his own Pure Cremation plan. Following his death I dealt with Pure Cremation. I found the whole process was handled with respect and sensitivity and my father was treated with the utmost dignity. Communication to and from Pure Cremation was excellent, thank you.”

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Posted 1 week ago

Thank you for sharing your experience with us. We are pleased you felt supported throughout, and we appreciate your kind words about our communication. Take care, Pure Cremation Team

Posted 1 week ago

“So quick and easy to arrange. Lovely caring people who don't rush you and treat you with sympathy. My only criticism would be the urn, I think there should be a range of choices to include ceramic vases, I realise this would increase the overall price but would offer the relatives a chance to decide what they want for their loved one.”

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Posted 1 week ago

Thank you so much for your kind words about our team and the service you received. We're really glad you felt cared for and supported throughout. We also truly appreciate your thoughtful feedback about the urn. It’s helpful and we’ll be sure to share it with the team as we continue to improve our service. Best wishes, Pure Cremation Team

Posted 1 week ago

“Pure Cremation provided me a polite and fast service. Very friendly.”

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Posted 1 week ago

Thank you for your positive review, Mark. Kindest regards, Pure Cremation Team

Posted 1 week ago

“Pure Cremation provided an empathetic and professional service at a traumatic time. We were kept informed at every step of my beloved husbands’ journey and his ashes were brought home in a dignified and respectful manner. We can now go on to celebrate the life of my husband rather than mourn his death.”

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Posted 1 week ago

Thank you for your beautiful review. It means so much to know that our service brought comfort at this time. We're honoured to have helped you feel supported and to have cared for your husband with the dignity he deserved. All the very best, Pure Cremation Team

Posted 1 week ago

“Pure Cremation provides everything you need with just the right balance of empathy and clear information to guide you through the process. Their staff are professional, courteous, and make a difficult time much easier to navigate. I felt supported and well-informed every step of the way.”

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Posted 1 week ago

Thank you for your wonderful feedback. We’re delighted that we were able to provide you with the support and guidance you needed during such a challenging time. Take care, Pure Cremation Team

Posted 1 week ago

“Top notch, sorted everything, did it exactly what they said they would do.”

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Posted 1 week ago

Thank you for your amazing feedback. We're thrilled that we met your expectations and provided top-notch service. Best wishes, Pure Cremation Team

Posted 1 week ago

“Very professional and clear information, sympathetic and caring.”

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Posted 1 week ago

Thank you for your lovely feedback, Walter. We’re pleased that you found our information clear and our approach sympathetic. Kindest regards, Team Pure Cremation

Posted 1 week ago

“Very good service from pure cremation for my mum. Very kind and caring throughout. I couldn't ask for better. I am taking a leaf from mum's book and going to do the same.”

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Posted 1 week ago

Thank you for your review. We’re truly touched to know that our team could provide the care and support you needed. It's also wonderful to hear that you are now considering Pure for yourself based on your experience. Wishing you all the best, Pure Cremation Team

Posted 1 week ago

“Very friendly and kind people. Great service xxxx”

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Posted 1 week ago

Thank you for your compliments. It has been an honour to support you. Kindest regards, Pure Cremation Team

Posted 1 week ago

“Pure cremation were kind, compassionate and efficient to deal with following the passing of our mum. From the first phone call to delivering back the ashes I couldn’t give a single complaint.”

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Posted 1 week ago

Thank you for taking the time to share your experience; it truly means a lot to us. All the best, Pure Cremation Team

Posted 1 week ago

“Well what a great service every step they took to help cremated out son we was updated.this service is great my son himself wanted this for his passing also for us it took a lot of stress off us we now going to celebrate his life with family and friends.my husband and I will be happy to have pure cremation and so many people who I have spoken to are seriously thinking of doing the same.his ashes came back very quickly and in a biogradabl tub very fancy one at that with all s certificates and sealed well the person that delivered him was very nice polite and was very aware of our situation lovely woman thank you pure crimation a job well done 5*****”

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Posted 1 week ago

Thank you, we are so grateful for your kind words. It's great to know that we helped to take away some of the stress for your family during this time. We hope that the celebration of life that you have planned brings you peace and comfort. Take care, Pure Cremation Team

Posted 1 week ago

“Excellent company. Very caring and professional.”

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Posted 1 week ago

Thank you for your very kind feedback and five-star rating. Kind regards, Pure Cremation Team

Posted 1 week ago

“Was very unsure about this for my brother when he suddenly passed away easter sunday this year but on the day coudent fault them at all they were kind caring and very supportive on such a sad day”

Pure Cremation 5 star review on 31st May 2025

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Posted 1 week ago

Thank you for your heartfelt review. We're honoured to have been able to support you and your family during this time. Your kind words about our team's care and support mean so much to us. Kindest regards, Pure Cremation Team

Posted 1 week ago

“Everyone I dealt with was very polite caring helpful And respectful.”

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Posted 1 week ago

Thank you so much for taking the time to share your experience of our care. Best wishes, Pure Cremation Team

Posted 1 week ago

“LIke a number of married couples my wife and I had discussed in very general terms our funeral arrangements. I did not have any very strong ideas about my arrangements. My wife was very interested in The Pure Cremation service. As it turned my wife died suddenly before any arrangements could be made. We contacted Pure Cremation, and they were able to start things on our behalf straight away. As soon as they had the Green form from the registrar they started making arrangements. My wife's remains were collected from West Suffolk Hospital, and taken to Andover.We were able to complete all the arrangements by E mail. They were even able to handle our request to collect the Ashes and then we changed to delivery. Everything was handled with great skill. The delivery was handled with great dignity and we are very great full to Pure Cremation for their efforts on our behalf.”

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Posted 1 week ago

Thank you for sharing your experience of our care. It's good to know that you were pleased with the arrangements for your wife and that we could accommodate your requests for the return of ashes. Best wishes, Pure Cremation Team

Posted 1 week ago

“We used pure cremation for my mother. The service was very smooth and efficient from the start. We would definitely recommend them”

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Posted 1 week ago

Thank you for your lovely review, Sheree. Your recommendation means a lot to us, and its wonderful to know we could support your family. Take care, Team Pure Cremation

Posted 1 week ago

“Care was taking every step of the way for my late mum . Thank you to all the Team Im glad she chose you for what she wanted .”

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Posted 1 week ago

Thank you for your heartfelt review. We're truly honoured to have supported your mum’s wishes and to have been there for you. Knowing that you felt cared for every step of the way means so much to our team. Kindest regards, Pure Cremation Team

Posted 4 days ago

Pure Cremation is rated 4.8 based on 5,424 reviews