Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,697 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 27th July 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A huge Thankyou to all. You offered help/ support and delivered a first class service from start to finish, with the utmost courtesy and care at what was such an emotional and distressing time. Nothing seemed too much trouble and I and the family cannot thank you enough. We would strongly recommend Pure Cremation and their wonderful team to all.”

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Posted 2 weeks ago

Thank you for your heartfelt feedback. We are truly touched to hear that our team provided the support and care you needed. Your recommendation means a lot to us, and we’re grateful to have been there for you and your family. All the best, Pure Cremation Team

Posted 2 weeks ago

“My husband signed up for Pure Cremation a few years ago as his wishes were to have a hassle free departure from life .It was exactly as he would have wished and I found the procedure very professional and caring from the first contact on his death to delivery of his ash s .I would certainly recommend this company Thank you J. Gardner”

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Posted 2 weeks ago

Thank you for your wonderful review, Josephine. We are truly glad to know that we were able to honour your husband's wishes with the care and professionalism you described. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“Hi. Pat delivered the two boxes. She was lovely and very polite. Lee.”

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Posted 2 weeks ago

Thank you for your great feedback, Lee. Kindest regards, Pure Cremation Team

Posted 2 weeks ago

“Everyone is so kind and understanding”

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Posted 2 weeks ago

Thank you so much, your positive feedback is greatly appreciated. Kindest regards, Pure Cremation Team

Posted 2 weeks ago

“Lovely and really helpful and caring”

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Posted 2 weeks ago

Thank you for these kind words. It has been an honour to support you during this time. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“From start to finish pure cremation made our family at ease. The whole experience was very professional and very caring. They kept us informed about all that was happening with dad. We received his ashes back and his now at peace.”

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Posted 2 weeks ago

Thank you for your heartfelt feedback. We are grateful to have been able to provide comfort and support during this difficult time for your family. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“Very helpful throughout the whole process. My brother passed in Scotland and I am based near London. Everything was perfect and his ashes were hand delivered home. Cannot fault them.”

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Posted 2 weeks ago

Thank you for your kind words, James. It means a great deal to know that everything went smoothly and that we were able to bring your brother home with the care and respect he deserved. Take care, Pure Cremation Team

Posted 2 weeks ago

“Caring, good communication and very reasonable costs”

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Posted 3 weeks ago

Thank you for sharing this positive feedback with us. All the best, Pure Cremation Team

Posted 2 weeks ago

“I can’t fault this service it’s been a fantastic experience kept me informed every step of the way I would recommend it 100% I am going to take out a plan myself.”

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Posted 3 weeks ago

Thank you for rating us with 5 stars. It's great to know that you felt supported at every step. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“Absolutely a fantastic service. Starting from the telephone contact, up to date emails and the very lovely lady returning the ashes. Very professional and stress free process.”

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Posted 3 weeks ago

Thank you for your wonderful review. We’re thrilled that you found our service to be professional and stress-free. It’s our mission to provide support in such times, and your feedback means the world to us. Take care, Pure Cremation Team

Posted 2 weeks ago

“I was very happy with the results and I would like to thank all the people that helped me through this thank you very much x”

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Posted 3 weeks ago

Thank you for taking the time to share this lovely feedback with us. Kindest regards, Pure Cremation Team

Posted 2 weeks ago

“Very impressed! From start to finish you were very professional. I would recommend you to any of my family and friends and associates.”

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Posted 3 weeks ago

Thank you very much for your kind words. We're delighted that you found our service professional from start to finish. Your recommendation means the world to us. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“Don’t ask for a quote they will pester you by text and phone for months!”

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Posted 3 weeks ago

“Pure cremation make a difficult time very easy.”

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Posted 3 weeks ago

Thank you, Robert. We are so pleased that we could make a difficult time easier; this is exactly what we aim to achieve. All the best, Pure Cremation Team

Posted 2 weeks ago

“I found the staff that dealt with me where very kind, caring,understanding about the difficulty of losing a loved one, very professional. It was alot simpler to do than I thought it would be, and I don't like to say this but I really think it was value for money. The staff kept me informed with every step, and the staff hand deliver your loved ones to your home , in a very tasteful pretty box. Thank you so much. I would highly recommend Pure cremation.”

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Posted 3 weeks ago

Thank you for taking the time to share your experience. We're so glad to hear that you felt supported with kindness, care and professionalism throughout. It means a lot to know the process felt simpler than expected and that you appreciated the way your loved one was returned home. Kindest regards, Pure Cremation Team

Posted 3 weeks ago

“Everythink was explained to me, each step of the way. All staff were kind & Curtis's. All went smoothly & my husbands ashes where delivered to me personally. Thank you Pure Cremations.”

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Posted 3 weeks ago

Thank you so much for your lovely feedback. It's good to know that everything was explained clearly and that our team provided the kindness and support you deserved during this time. Best wishes, Pure Cremation Team

Posted 3 weeks ago

“I was very impressed by thus company. My mother died recently and had chosen them to deal with her cremation and deliver ashes to me. Very thoughtful and professional staff which kept me well in the loop and made things so easy. An excellent choice of crematorium was chosen which was a lovely place for her final goodbye.”

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Posted 3 weeks ago

Thank you so much for your heartfelt review, Irene. Best wishes, Pure Cremation Team

Posted 3 weeks ago

“I recently spoke with Zac over the phone regarding setting up a funeral plan, and I couldn’t be more impressed with the experience. From the very beginning, Zac was incredibly polite, patient, and professional. He took the time to really listen to what I wanted and walked me through all the available options without any pressure. We discussed everything from the type of service I’d prefer to how the payment plans work, and he explained everything clearly and thoroughly. It was comforting to speak with someone who genuinely cared and made the whole process feel much less overwhelming. Planning ahead like this gives me real peace of mind, knowing that when the time comes, my family won’t have to worry about the financial or emotional burden of making those arrangements. I feel confident that I’ve made the right choice — and that’s thanks in large part to Zac’s guidance and support. Highly recommend speaking with him if you’re considering making funeral arrangements in advance.”

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Posted 3 weeks ago

Thank you so much for this lovely feedback. It’s great to know how supported and at ease you felt throughout your conversation with Zak. We’re really proud of the care and clarity he was able to offer, and your kind words will mean a lot to him. Kindest regards, Pure Cremation Team

Posted 3 weeks ago

“I had mixed feelings about how this would work. When my mum passed away the team were very efficient and Abbey was my contact. Abbey was helpful and informative. The whole process was efficent and as my mum wanted. The only thing I found difficult was not knowing the time my my mum was cremated as I would have liked to have known this.”

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Posted 3 weeks ago

Thank you for sharing your experience and your kind words about Abbey and the team. We’re really pleased to know that everything was handled as your mum had wished. We also appreciate your feedback about not knowing the time of the cremation. We will take this on board as we continue to review and improve the service we offer. Best wishes, Pure Cremation Team

Posted 3 weeks ago

“Outstanding service from start to finish and took the stress away from all our family at this sombre time.”

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Posted 3 weeks ago

Thank you for taking the time to share your thoughts. It’s lovely to know that everything ran smoothly and helped lift some of the weight off your family’s shoulders. We’re glad we could be there when it mattered most. Take care, Pure Cremation Team

Posted 3 weeks ago

Pure Cremation is rated 4.8 based on 5,697 reviews