Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,333 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 16th August 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pure Cremation .What can I say! Absolutely Brilliant service .My husband wanted a simple cremation with no frills and no added stress to myself and my children . Pure sorted everything and kept me in touch throughout .We now have our loved one home ❤️. Thank you Pure Cremation .”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We’re glad we could support you through a simple, stress-free process and keep you informed. We are pleased you have found comfort knowing your loved one is now home with your family. Kind regards, Pure Team

Posted 4 days ago

“Helpful & efficient”

Helpful Report

Posted 1 week ago

Thank you for your review, we really appreciate it. Kind regards, Pure Team

Posted 4 days ago

“My first contact with Pure Cremation was with a lady named Dawn. My mother had just died and, as per her will, she wished to be cremated. With her having very few friends and no wish for a service, a simple cremation seemed the best. Dawn was just so helpful and I cannot thank her and the team enough. Everything was dealt with in a very sensitive and compassionate manner and it was the perfect solution for us. Thank you all so much.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We’re glad Dawn could provide the support you needed during such a difficult time, and that the process felt sensitive and compassionate for you and your family. Your kind words are greatly appreciated. Kind regards, Pure Team

Posted 4 days ago

“Sensitive and efficient service. Both of my parents decided to pre pay a plan. This made the whole funeral business so much easier. I’m very grateful that they made that decision. Thank you mum and dad.”

Helpful Report

Posted 1 week ago

Thank you for sharing this and for your kind words. We’re glad that your parents choosing to set up a pre-paid plan made things easier for you during a difficult time. Kind regards, Pure Team

Posted 4 days ago

“The staff at Pure Cremation are so polite, respectful, empathetic, helpful and always ring you when they say they will. I would like to mention Lynn who in my opinion went over & above to help me. I was all over the place when I rang, she had so much patience with me. Thank you Lynn. Highly recommend Pure Cremation”

Helpful Report

Posted 1 week ago

Thank you for sharing this and for your kind words for Lynn. We're so glad she could help and support you at this time, and that you found the team polite, respectful and empathetic. Kind regards, Pure Team

Posted 4 days ago

“The whole process was handled with great care every step if the way. I felt reassured with my father's choice of Pure Cremation and would highly recommend them.”

Helpful Report

Posted 1 week ago

Thank you for your review. It's pleasing to hear that you had a positive experience following your father's decision to have a Pure Cremation, and that you would consider recommending our services to other - this is the greatest compliment. Kind regards, Pure Team

Posted 1 week ago

“The cremation was organised by my aunty prior to her death . Contacting the team after the death was easy , staff were friendly and reassuring . It was easy to follow my auntys wishes .”

Helpful Report

Posted 1 week ago

Thank you for your feedback regarding your experience. We are pleased that you were able to honour your aunt's wishes, and that you felt supported throughout. Kind regards, Pure Team

Posted 1 week ago

“Very good and let you know when Ashes is coming back”

Helpful Report

Posted 1 week ago

Thank you for your positive review. We are glad to hear that you were please with the care you received. Kind regards, Pure Team

Posted 1 week ago

“The whole process was made very easy in such a hard and difficult time .. very professional .. thank you!”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your experience, and for acknowledging the professionalism during such a difficult time. We’re glad the process felt easy and that our team could support you. Kind regards, Pure Team

Posted 1 week ago

“Everyone at Pure Crematiom with whom I have spoken or met has been respectful, considerate, polite and helpful. I can't recommend them highly enough.”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your experience, and how you felt the team were able to support you with care and compassion at this time. We truly appreciate you feeling confident in recommending our services to others. Kind regards, Pure Team

Posted 1 week ago

“Pure Cremation made the whole process of saying goodbye to a loved one at a difficult time easier to cope with. The help and compassion given was such a comfort you knew saying goodbye to a loved one would be with respect. Thank you”

Helpful Report

Posted 2 weeks ago

Thank you for your kind words. The team will be so pleased to hear that they were able to support you with respect, kindness and compassion at such a difficult time. Kind regards, Pure Team

Posted 1 week ago

“Excellent services, Staff sympathetic,Delivery of Ashes kept informed all the through.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to write a review. We appreciate it, and are glad to hear you found our services excellent, that the staff were sympathetic, and that the delivery of ashes kept you informed throughout. Kind regards, Pure Team

Posted 1 week ago

“Everyone that I spoke to where very kind and considerate.Every step of the process was throughly explained, I was made to feel at ease with what is/was a very difficult time .The whole process was much easier with the kindness and patience with all involved.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your experience. We’re glad to hear that you felt supported throughout the process, and that the team’s kindness and clear explanations helped during such a difficult time. Kind regards, Pure Team

Posted 1 week ago

“Through what was such a difficult time, the team at Pure cremations have been excellant. I would like to thank Nathan, he " walked" me through the whole process with the greatest of sympathy, empathey and understanding, I could of not asked for everything to have poceeded any smoother. I would recomend this business with the highest of accolades. I thank you from the bottom of my heart for your full support.”

Helpful Report

Posted 2 weeks ago

Thank you for your kind review. We’re glad Nathan was able to support you with sympathy, empathy, and understanding during such a difficult time. We know he will be pleased to hear this. Your high recommendation means a lot to us. Kind regards, Pure Team

Posted 1 week ago

“Amazing service. They took care of my dad when he passed 2 years ago and have now done the same for my mum. Amazing people.”

Helpful Report

Posted 2 weeks ago

Thank you for your review, and for trusting us with the arrangements for both your mother and father. We are honoured to have been able to care for them, and that you have been pleased with the support provided by our team. Kind regards, Pure Team

Posted 1 week ago

“I was delighted with pure cremation, this service took a lot of pressure of the family. The service was excellent and very professional and everything was done with utter respect”

Helpful Report

Posted 2 weeks ago

Thank you for your review. It's great to hear that you felt the team were able to support you and take some of the pressure of your family at this difficult time, and the arrangements were conducted with great care and respect. Kind regards, Pure Team

Posted 1 week ago

“Caller was polite courteous and respectful they were very understanding and explained cleanly on the procedure did not rush me in any way. The delivery of out lost loved one were delivered bake to us quickly and easy enabling us to scatter the ashes how we wished.”

Pure Cremation 5 star review on 7th September 2026

Helpful Report

Posted 2 weeks ago

Thank you for your kind words. The team will be pleased to hear that the care they provided made a difference at this time, and you were supported throughout. Kind regards, Pure Team

Posted 1 week ago

“Great service , i was kept informed all through the process.”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your experience. We’re glad to hear you felt informed throughout the process. Kind regards, Pure Team

Posted 1 week ago

“Fantastic service, very professional, all calls were handled with care and compassion, Dad was picked up within 6 hours, definately recommend”

Helpful Report

Posted 2 weeks ago

We are grateful that you have taken the time to share your experience. It is pleasing to hear that you felt the team were compassionate and caring, and you were provided with the support you needed at this time. Kind regards, Pure Team

Posted 1 week ago

“One of the reasons I chose Pure Cremation is that I never had to wait on the phone (listening to a message telling me that my call was important to them). My call was answered immediately and each member of the team were empathetic and gave me the information that I needed in order for me to navigate a process in the early days of grieving. There service is 24 hours and every step of the way was exact. The delivery of the ashes were also managed in a professional way. I was given a date, a morning slot and then on the day, I was told the delivery would be between a 30 minute window - this was also spot on. I would honestly say the experience was a very good one and would recommend.”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your experience, and the elements of our service that really made a difference to you. We’re glad to hear you felt supported, received clear information, and that every step was handled professionally during such a difficult time. It means a lot to us that you were now recommend our services to others. Kind regards, Pure Team

Posted 1 week ago

Pure Cremation is rated 4.9 based on 8,333 reviews