Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,948 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 25th April 2026

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not ask for a better service from start to finish. Thank you so much”

Helpful Report

Posted 2 days ago

“Excellent service very understanding explained everthing Michelle was in contact with family throughout family was shown around when collected moms ashes it was lovely and peacefull a big thank you”

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Posted 2 days ago

“Very understanding and helpful made the whole experience very easy and also good on price took all the stress awayb”

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Posted 2 days ago

“Helpful and Caring From the first phone call the people I spoke to via phone were great. Constant communication and put me at ease about my mum. When the ashes were delivered back to me the person delivering them wanted to come into the house, which I wasn’t prepared for, so maybe make people aware that the person delivering needs to enter the property.”

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Posted 2 days ago

“Very helpful and very friendly staffs,i would recommend anybody have your service thank you”

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Posted 2 days ago

“I was thankful for the support you gave me, everyone that contacted me was kind and East to talk to. I especially would like to thank Helen who delivered my darling husbands ashes, she was an extremely nice lady.”

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Posted 2 days ago

“The service received from Pure Cremation was excellent - straightforward and efficient from start to finish. The staff I spoke to on the phone were very helpful and professional and explained everything clearly.”

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Posted 2 days ago

“Using Pure Cremation was Mum's choice. Initially, I was unsure, but in the end, it worked well. things were handled with care and dignity. Thank you to the entire team”

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Posted 2 days ago

“Everything was good very helpful staff would recommend them”

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Posted 2 days ago

“Everything went according to plan, the staff were very helpful and informative. A little surprised we did not receive any confirmation that the cremation had taken place and my father's ashes had been scattered. I would have given 5 stars.”

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Posted 2 days ago

“A very caring and friendly team. They kept me informed throughout the sad process of cremation and were very sensitive when delivering my husband's ashes.”

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Posted 2 days ago

“Highly recommend Pure Cremation staff so caring and very helpful at such a difficult time.”

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Posted 2 days ago

“The service we received was excellent from start to finish. We were well supported & the attended farewell was intimate, calm, peaceful & heartwarming. Our interactions with all personnel was very professional, empathetic & reassuring. Thank you 🙏🏼”

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Posted 2 days ago

“Very informative throughout. No question a problem”

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Posted 3 days ago

“Very caring, respectful and professional, from coming to collect to delivering the ashes, always kept informed every step of the way, felt that she was in good hands.”

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Posted 3 days ago

“very easy to contact and noice people”

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Posted 3 days ago

“We used pure for my brother they kept us informed from day one and where very helpful and returned the ashes pretty quickly after seeing the services they offer myself and the rest of my family wil without hesitation using them . Would highly recommend”

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Posted 3 days ago

“Both my father & mother purchased a Pure Cremation plan, they didn't want their funerals to cost thousands of pounds. Initially I was a little surprised as they were from a generation that a traditional funeral was the done thing, but I'm so glad they did. My father passed away and shortly after my mother also passed, the whole process from start to finish was dignified and so easy with Pure Cremation, one phone call and everything was sorted out, every step was explained and it really was so very easy and not the least bit stressful. My fathers/ mothers ashes were delivered on an agreed date and time. As my parents had the Pure Cremation plan I didnt have the stress of planning funerals,booking a church/crematorium, celebrant etc..with the added anxiety and dread of attending their funerals. I was so very grateful to my father & mother for organising the Pure Cremation plans, I still grieve their loss and miss them beyond words.”

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Posted 3 days ago

“I loved the respect they showed my dad, sorting everything out for him . It left me with nothing to worry about. It is the way I would like to be dealt with when my time comes. No fuss, no worry, very very reasonable price , I couldn't ask for more. The delivery of ashes to my front door from a very respectful and helpful man explaining how to access the ashes when we go to scatter them in dads memory was such a useful piece of information, and allowed the wider family to join with us to celebrate a life lived to the full. He would have loved it. Thank you so much .”

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Posted 3 days ago

“All the way through the process, everything was made easy & clear .”

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Posted 3 days ago

Pure Cremation is rated 4.8 based on 6,948 reviews