Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,404 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 6th June 2025

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife arranged her Pure Cremation a couple of months before she passed away. When I had to contact Pure, after she had passed, I spoke to Laura, who was understanding, kind, and very professional. Nothing was too much trouble. I was told I could be told as little or as much as I wanted to know at every step of my wife’s journey. The day my wife was returned to me was, as you can imagine, very difficult, the gentleman who brought her back to me was kind and respectful, making sure that I had support, from friends and relatives, and that I was ok before he left. I feel confident that my Wife was treated with dignity and respect at all times. I would like to thank all at Pure Creation, I would not hesitate to recommend their service, and I will be making my funeral arrangements with them.”

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Posted 4 days ago

Thank you for sharing your touching experience with us. It's heartwarming to hear that Laura and our team were able to provide support and kindness during such a challenging time, especially while returning your wife's ashes. We understand how important this moment is and it's good to know you felt genuinely cared. All the very best, Pure Cremation Team

Posted 3 days ago

“At a very difficult time Pure Cremation's comprehensive and efficient service took a lot of pressure and stress away from ths situation. All of the people I dealt with were very helpful and thoughtful and I would highly recommend the service.”

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Posted 4 days ago

Thank you for taking the time to share your experience. It's good to know that we could ease some of the pressure during such a difficult time. Your kind words about our helpful and thoughtful team truly mean a lot. Kindest regards, Pure Cremation Team

Posted 4 days ago

“Excellent service, the people are very professional and friendly. When you need them they show compassion and help you every step of the way during a very difficult time. This is throughtout every step including the return of the ashes of your loved one.”

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Posted 4 days ago

Thank you for such a heartfelt review. It means so much to know that you felt supported with care and compassion at every step, right through to the return of your loved one’s ashes. All the best, Pure Cremation Team

Posted 4 days ago

“I was so impressed by the way pure cremations conducted themselves and helped me out so much during a very traumatic time, I would have no hesitation in recommending this company to anyone with their professionalism and compassion at a time when you need someone to take pressure off you and make you feel comforted.”

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Posted 4 days ago

Thank you for your thoughtful words. Knowing that you felt supported and comforted is exactly what we hope to provide, and your recommendation is genuinely appreciated. Best wishes, Pure Cremation Team

Posted 4 days ago

“I was very pleased with the way they handled my partner and how genuine they were considering my feelings in the lose of my partner”

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Posted 5 days ago

Thank you for your lovely feedback. We really appreciate your kind words about the genuine care shown by our team. All the best, Pure Cremation Team

Posted 5 days ago

“Really excelent service from start to finish. Matter was handled in a very professional matter and every care was taken to ensure that I knew what was happening and when.”

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Posted 5 days ago

Thank you so much for your touching words. We’re delighted to hear that from start to finish, you felt well supported and informed. Kindest regards, Pure Cremation Team

Posted 5 days ago

“Empathetic and sympathetic”

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Posted 5 days ago

Thank you for your kind words, Wendy. Best wishes, Pure Cremation Team

Posted 5 days ago

“Extremely sensitively handled and very reasonably priced. How modern cremations should be.”

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Posted 6 days ago

Thank you for your wonderful feedback. Kindest regards, Pure Cremation Team

Posted 6 days ago

“My wife's sister died unexpectedly recently with no funeral plans in place. Her daughters live some distance away which meant I had to make the initial arrangements at very short notice. After a brief phone call to Pure Cremation (my wife and I were already with them) arrangements were in place to have the body collected for cremation and the remains were delivered to us a short time later. The compassion and professionalism of the Pure Cremation team at this difficult time was very much appreciated and we were kept informed at all stages of the process. I can wholly recommend their service.”

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Posted 6 days ago

We are very sorry for the unexpected loss of your wife's sister. Thank you for your positive feedback about the compassion and professionalism of our team throughout the arrangements. Wishing you all the best, Pure Cremation Team

Posted 6 days ago

“Pure cremation staff were fantastic for both my wife and my mam can't thank them enough THANK YOU”

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Posted 6 days ago

Thank you for your positive review. We're glad to hear that you found our team fantastic for both your wife and your mother. Best wishes, Pure Cremation Team

Posted 6 days ago

“I would recommend pure cremation. Great service. Lovely caring staff. Gave my family peace of mind. That their dad was being looked after by very nice people. Very caring.”

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Posted 6 days ago

Thank you so much for your lovely feedback. We're truly honoured to have been able to support your family and bring some peace of mind during such a difficult time. Supporting families with compassion is at the heart of what we do, and it's wonderful to hear your praise. All the very best, Pure Cremation Team

Posted 6 days ago

“Brilliant service. Easy to contact. Lovely kind caring people. Delivered ashes back on a day/time that suited us. 5 star service.”

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Posted 6 days ago

Thank you for your wonderful feedback. It’s our mission to support families during such times, and we're glad you felt that every step of the way. Kindest regards, Team Pure Cremation

Posted 6 days ago

“The experience from start to finish was 1st class,the staff were so sympathetic and helpful ,would recommend, thank you all”

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Posted 6 days ago

Thank you for your lovely words, Jillian. We're delighted you felt supported throughout your experience. Your recommendation means a lot to us. All the best, Team Pure Cremation

Posted 6 days ago

“I was quite sceptical of how this would work, but was my dads wishes. They were Very sympathetic, very helpful and kept me informed through the whole process. Such an easy and simple option.”

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Posted 6 days ago

Thank you for your honest and thoughtful review. We're really glad we were able to support you and honour your dad’s wishes with care and clear communication. It's great to hear the process felt simple and reassuring for you. Take care, Pure Cremation Team

Posted 6 days ago

“Very professional from start to finish”

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Posted 6 days ago

Thank you for taking the time to share your experience. Your positive feedback is greatly appreciated by our entire team. Kindest regards, Pure Cremation Team

Posted 6 days ago

“We chose a direct cremation for my dad. It was easy to set up. When he passed away everything was explained clearly and the green form could be photographed and sent instantly. There was good communication throughout. The lady that delivered the ashes was pleasant and respectful and showed compassion when I was upset checking I was ok before she left. The ashes came in a nice biodegradable container and a canvas bag.”

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Posted 6 days ago

Thank you for sharing your experience. We're glad the process felt clear and straightforward, and that communication was consistent throughout. Best wishes, Pure Cremation Team

Posted 6 days ago

“Efficient,caring, dignified service provided.”

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Posted 6 days ago

Thank you so much, Mandy. We really appreciate your kind feedback. Kindest regards, Pure Cremation Team

Posted 6 days ago

“From taking my dad into their care up until delivering his ashes, the people at purecremation were kind, considerate helpful and kept everything simple for us. Can't thank them enough for making a horrible time in our lives that little bit less stressful.”

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Posted 6 days ago

Thank you for your thoughtful feedback. We're pleased we could help ease a difficult time and that you felt supported with kindness and care throughout. It means a lot to know we were able to bring some comfort to your family. Thank you for placing your trust in us. All the best, Pure Cremation Team

Posted 6 days ago

“Totally professional throughout, couldn't recommend enough. Took care of my Dad from picking up to delivery back to my Mum.”

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Posted 1 week ago

Thank you for your kind words. We’re honoured to have cared for your dad and to have supported your family through this time. It means a great deal to know you felt looked after every step of the way. Best wishes, Pure Cremation Team

Posted 6 days ago

“Everyone was so helpful from start to finish. Would highly recommend Pure Cremation if anyone wishes to use this service.”

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Posted 1 week ago

Thank you so much, Helen. We are delighted that you found our team helpful throughout the process. Your recommendation means a lot to us. Take care, Pure Cremation Team

Posted 6 days ago

Pure Cremation is rated 4.8 based on 5,404 reviews