Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,408 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 6th June 2025

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent company to deal with. The staff back up the information on their website to keep you informed of the process from start to finish. Communication is first class and always respectful. Thank you.”

Helpful Report

Posted 6 days ago

Thank you for sharing your positive feedback with us and for rating us with 5 stars. Take care, Pure Cremation Team

Posted 5 days ago

“Took care of my husband from the moment pure cremation picked him up and brought him home to us. We had a celebration of his life with family and friends which he wanted.Thank you for the excellent service and care during this difficult time.”

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Posted 6 days ago

Thank you so much for your kind words. Celebrating your husband's life with family and friends sounds like a beautiful tribute, and we're honoured to have been a part of that journey. Kindest regards, Pure Cremation Team

Posted 5 days ago

“From the moment mum Evelyn died, until the moment she was brought home, we were informed of every stage of mums care. It took the pressure off myself, dealing with mums estate, as well as keeping the family informed. We are a large family, living in different County's , and another country, so getting everyone together in one place at one time was a logistic nightmare. With Pure cremation I could fulfill her wish to be cremated, have her ashes scattered with Dad, and have a family get together when we could all be together. Have booked the family gathering and ashes ceremony in August, so we can all be there. Until, then mum is home with my partner and I. She loved to stay when she was well, and loved watching the birds whilst sitting in the garden. The family are happy that we can fulfill mums wishes, without the stresses. In fact my Sister was so pleased with the way mum was treated that she is going to take a plan out herself. Thank you all so much, Linda Ivison and family.”

Helpful Report

Posted 6 days ago

Thank you for your wonderful feedback. It's good to know that we could support you in honouring your mum's wishes. It’s wonderful that you’re able to have the family gathering and ashes ceremony to celebrate her life together. We are delighted to know your sister found our service inspiring enough to consider arranging a Pure plan for herself. Best wishes, Pure Cremation Team

Posted 5 days ago

“I was really worried about going away from a normal funeral plan and using this type of service. After a lot of thought I called them. I was told in great depth how the various plans worked and was gently lead lead through the steps. These particular times in your life organising a funeral is not nice, not pleasant and your not prepared no matter who you are. My first phone call I was put at ease and comforted by one of the team who told me not to rush and get back to them if and when I made any decision. The plan that was chosen ( for my sister) was done as we knew her time was coming fast and we planned ahead. When the day came, pure cremations treated us with dignity and professionalism right the way through. I hope that this review is taken and digested by all of the team that have helped us through this journey”

Helpful Report

Posted 6 days ago

Thank you so much, James. We're glad that we could provide you with the comfort and support you needed. Your kind words will surely resonate with our entire team. Kindest regards, Pure Cremation Team

Posted 5 days ago

“My wife arranged her Pure Cremation a couple of months before she passed away. When I had to contact Pure, after she had passed, I spoke to Laura, who was understanding, kind, and very professional. Nothing was too much trouble. I was told I could be told as little or as much as I wanted to know at every step of my wife’s journey. The day my wife was returned to me was, as you can imagine, very difficult, the gentleman who brought her back to me was kind and respectful, making sure that I had support, from friends and relatives, and that I was ok before he left. I feel confident that my Wife was treated with dignity and respect at all times. I would like to thank all at Pure Creation, I would not hesitate to recommend their service, and I will be making my funeral arrangements with them.”

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Posted 6 days ago

Thank you for sharing your touching experience with us. It's heartwarming to hear that Laura and our team were able to provide support and kindness during such a challenging time, especially while returning your wife's ashes. We understand how important this moment is and it's good to know you felt genuinely cared. All the very best, Pure Cremation Team

Posted 5 days ago

“At a very difficult time Pure Cremation's comprehensive and efficient service took a lot of pressure and stress away from ths situation. All of the people I dealt with were very helpful and thoughtful and I would highly recommend the service.”

Helpful Report

Posted 6 days ago

Thank you for taking the time to share your experience. It's good to know that we could ease some of the pressure during such a difficult time. Your kind words about our helpful and thoughtful team truly mean a lot. Kindest regards, Pure Cremation Team

Posted 6 days ago

“Excellent service, the people are very professional and friendly. When you need them they show compassion and help you every step of the way during a very difficult time. This is throughtout every step including the return of the ashes of your loved one.”

Helpful Report

Posted 6 days ago

Thank you for such a heartfelt review. It means so much to know that you felt supported with care and compassion at every step, right through to the return of your loved one’s ashes. All the best, Pure Cremation Team

Posted 6 days ago

“I was so impressed by the way pure cremations conducted themselves and helped me out so much during a very traumatic time, I would have no hesitation in recommending this company to anyone with their professionalism and compassion at a time when you need someone to take pressure off you and make you feel comforted.”

Helpful Report

Posted 6 days ago

Thank you for your thoughtful words. Knowing that you felt supported and comforted is exactly what we hope to provide, and your recommendation is genuinely appreciated. Best wishes, Pure Cremation Team

Posted 6 days ago

“I was very pleased with the way they handled my partner and how genuine they were considering my feelings in the lose of my partner”

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Posted 1 week ago

Thank you for your lovely feedback. We really appreciate your kind words about the genuine care shown by our team. All the best, Pure Cremation Team

Posted 6 days ago

“Really excelent service from start to finish. Matter was handled in a very professional matter and every care was taken to ensure that I knew what was happening and when.”

Helpful Report

Posted 1 week ago

Thank you so much for your touching words. We’re delighted to hear that from start to finish, you felt well supported and informed. Kindest regards, Pure Cremation Team

Posted 1 week ago

“Empathetic and sympathetic”

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Posted 1 week ago

Thank you for your kind words, Wendy. Best wishes, Pure Cremation Team

Posted 1 week ago

“Extremely sensitively handled and very reasonably priced. How modern cremations should be.”

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Posted 1 week ago

Thank you for your wonderful feedback. Kindest regards, Pure Cremation Team

Posted 1 week ago

“My wife's sister died unexpectedly recently with no funeral plans in place. Her daughters live some distance away which meant I had to make the initial arrangements at very short notice. After a brief phone call to Pure Cremation (my wife and I were already with them) arrangements were in place to have the body collected for cremation and the remains were delivered to us a short time later. The compassion and professionalism of the Pure Cremation team at this difficult time was very much appreciated and we were kept informed at all stages of the process. I can wholly recommend their service.”

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Posted 1 week ago

We are very sorry for the unexpected loss of your wife's sister. Thank you for your positive feedback about the compassion and professionalism of our team throughout the arrangements. Wishing you all the best, Pure Cremation Team

Posted 1 week ago

“Pure cremation staff were fantastic for both my wife and my mam can't thank them enough THANK YOU”

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Posted 1 week ago

Thank you for your positive review. We're glad to hear that you found our team fantastic for both your wife and your mother. Best wishes, Pure Cremation Team

Posted 1 week ago

“I would recommend pure cremation. Great service. Lovely caring staff. Gave my family peace of mind. That their dad was being looked after by very nice people. Very caring.”

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Posted 1 week ago

Thank you so much for your lovely feedback. We're truly honoured to have been able to support your family and bring some peace of mind during such a difficult time. Supporting families with compassion is at the heart of what we do, and it's wonderful to hear your praise. All the very best, Pure Cremation Team

Posted 1 week ago

“Brilliant service. Easy to contact. Lovely kind caring people. Delivered ashes back on a day/time that suited us. 5 star service.”

Helpful Report

Posted 1 week ago

Thank you for your wonderful feedback. It’s our mission to support families during such times, and we're glad you felt that every step of the way. Kindest regards, Team Pure Cremation

Posted 1 week ago

“The experience from start to finish was 1st class,the staff were so sympathetic and helpful ,would recommend, thank you all”

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Posted 1 week ago

Thank you for your lovely words, Jillian. We're delighted you felt supported throughout your experience. Your recommendation means a lot to us. All the best, Team Pure Cremation

Posted 1 week ago

“I was quite sceptical of how this would work, but was my dads wishes. They were Very sympathetic, very helpful and kept me informed through the whole process. Such an easy and simple option.”

Helpful Report

Posted 1 week ago

Thank you for your honest and thoughtful review. We're really glad we were able to support you and honour your dad’s wishes with care and clear communication. It's great to hear the process felt simple and reassuring for you. Take care, Pure Cremation Team

Posted 1 week ago

“Very professional from start to finish”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share your experience. Your positive feedback is greatly appreciated by our entire team. Kindest regards, Pure Cremation Team

Posted 1 week ago

“We chose a direct cremation for my dad. It was easy to set up. When he passed away everything was explained clearly and the green form could be photographed and sent instantly. There was good communication throughout. The lady that delivered the ashes was pleasant and respectful and showed compassion when I was upset checking I was ok before she left. The ashes came in a nice biodegradable container and a canvas bag.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We're glad the process felt clear and straightforward, and that communication was consistent throughout. Best wishes, Pure Cremation Team

Posted 1 week ago

Pure Cremation is rated 4.8 based on 5,408 reviews