Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,399 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 30th May 2025

123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pure Cremation provided me a polite and fast service. Very friendly.”

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Posted 1 week ago

Thank you for your positive review, Mark. Kindest regards, Pure Cremation Team

Posted 6 days ago

“Pure Cremation provided an empathetic and professional service at a traumatic time. We were kept informed at every step of my beloved husbands’ journey and his ashes were brought home in a dignified and respectful manner. We can now go on to celebrate the life of my husband rather than mourn his death.”

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Posted 1 week ago

Thank you for your beautiful review. It means so much to know that our service brought comfort at this time. We're honoured to have helped you feel supported and to have cared for your husband with the dignity he deserved. All the very best, Pure Cremation Team

Posted 6 days ago

“Pure Cremation provides everything you need with just the right balance of empathy and clear information to guide you through the process. Their staff are professional, courteous, and make a difficult time much easier to navigate. I felt supported and well-informed every step of the way.”

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Posted 1 week ago

Thank you for your wonderful feedback. We’re delighted that we were able to provide you with the support and guidance you needed during such a challenging time. Take care, Pure Cremation Team

Posted 6 days ago

“Top notch, sorted everything, did it exactly what they said they would do.”

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Posted 1 week ago

Thank you for your amazing feedback. We're thrilled that we met your expectations and provided top-notch service. Best wishes, Pure Cremation Team

Posted 6 days ago

“Very professional and clear information, sympathetic and caring.”

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Posted 1 week ago

Thank you for your lovely feedback, Walter. We’re pleased that you found our information clear and our approach sympathetic. Kindest regards, Team Pure Cremation

Posted 6 days ago

“Very good service from pure cremation for my mum. Very kind and caring throughout. I couldn't ask for better. I am taking a leaf from mum's book and going to do the same.”

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Posted 1 week ago

Thank you for your review. We’re truly touched to know that our team could provide the care and support you needed. It's also wonderful to hear that you are now considering Pure for yourself based on your experience. Wishing you all the best, Pure Cremation Team

Posted 6 days ago

“Very friendly and kind people. Great service xxxx”

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Posted 1 week ago

Thank you for your compliments. It has been an honour to support you. Kindest regards, Pure Cremation Team

Posted 6 days ago

“Pure cremation were kind, compassionate and efficient to deal with following the passing of our mum. From the first phone call to delivering back the ashes I couldn’t give a single complaint.”

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Posted 1 week ago

Thank you for taking the time to share your experience; it truly means a lot to us. All the best, Pure Cremation Team

Posted 6 days ago

“Well what a great service every step they took to help cremated out son we was updated.this service is great my son himself wanted this for his passing also for us it took a lot of stress off us we now going to celebrate his life with family and friends.my husband and I will be happy to have pure cremation and so many people who I have spoken to are seriously thinking of doing the same.his ashes came back very quickly and in a biogradabl tub very fancy one at that with all s certificates and sealed well the person that delivered him was very nice polite and was very aware of our situation lovely woman thank you pure crimation a job well done 5*****”

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Posted 1 week ago

Thank you, we are so grateful for your kind words. It's great to know that we helped to take away some of the stress for your family during this time. We hope that the celebration of life that you have planned brings you peace and comfort. Take care, Pure Cremation Team

Posted 6 days ago

“Excellent company. Very caring and professional.”

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Posted 1 week ago

Thank you for your very kind feedback and five-star rating. Kind regards, Pure Cremation Team

Posted 6 days ago

“Was very unsure about this for my brother when he suddenly passed away easter sunday this year but on the day coudent fault them at all they were kind caring and very supportive on such a sad day”

Pure Cremation 5 star review on 31st May 2025

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Posted 1 week ago

Thank you for your heartfelt review. We're honoured to have been able to support you and your family during this time. Your kind words about our team's care and support mean so much to us. Kindest regards, Pure Cremation Team

Posted 6 days ago

“Everyone I dealt with was very polite caring helpful And respectful.”

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Posted 1 week ago

Thank you so much for taking the time to share your experience of our care. Best wishes, Pure Cremation Team

Posted 6 days ago

“LIke a number of married couples my wife and I had discussed in very general terms our funeral arrangements. I did not have any very strong ideas about my arrangements. My wife was very interested in The Pure Cremation service. As it turned my wife died suddenly before any arrangements could be made. We contacted Pure Cremation, and they were able to start things on our behalf straight away. As soon as they had the Green form from the registrar they started making arrangements. My wife's remains were collected from West Suffolk Hospital, and taken to Andover.We were able to complete all the arrangements by E mail. They were even able to handle our request to collect the Ashes and then we changed to delivery. Everything was handled with great skill. The delivery was handled with great dignity and we are very great full to Pure Cremation for their efforts on our behalf.”

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Posted 1 week ago

Thank you for sharing your experience of our care. It's good to know that you were pleased with the arrangements for your wife and that we could accommodate your requests for the return of ashes. Best wishes, Pure Cremation Team

Posted 6 days ago

“We used pure cremation for my mother. The service was very smooth and efficient from the start. We would definitely recommend them”

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Posted 1 week ago

Thank you for your lovely review, Sheree. Your recommendation means a lot to us, and its wonderful to know we could support your family. Take care, Team Pure Cremation

Posted 6 days ago

“Care was taking every step of the way for my late mum . Thank you to all the Team Im glad she chose you for what she wanted .”

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Posted 1 week ago

“Great teamwork, all planning & details went as promised. Step by step details were given to us from initial contact, by words, not messages & not written. By a person! Speaking to you. And informing you what was going on.Hand delivery of remains delivered to our door in a very courteous manner, with dignity & respect.”

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Posted 1 week ago

Thank you for your review. It's wonderful to know that our regular updates and personal communication positively influenced your experience. Kindest regards, Pure Cremation Team

Posted 6 days ago

“For the mostpart my interaction with Pure Cremation was excellent - respectful, efficient, nice staff, value for money. My only criticism is that due to technical issues your end, the email that you tried to send me about my father's cremation date never got to me. The first I knew of it,was when a staff member called me the evening before, to say they'd noticed the email had bounced and suspected that I might not know about the committal. I was really shocked, and it upset me. I would say always phone relatives regarding this important piece of information. Do not send it by email. Thank you.”

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Posted 1 week ago

Thank you for taking the time to share your experience with us. It's good to know you found our team to be efficient and respectful. Your feedback regarding the confirmation of your father's committal date is very important, and we truly appreciate you bringing these points to our attention. A senior manager is currently reviewing the concerns you’ve raised and will reach out to you directly as soon as possible. In the meantime, if there’s anything else we can do to assist you, please don’t hesitate to contact us at customercare@purecremation.co.uk or call us on 0800 033 7737. We’re here to help and ensure your concerns are addressed. All the best, Pure Cremation Team

Posted 1 week ago

“My husband recently passed away and I chose pure cremation and I’m glad I did, they gave us the highest standard of care and compassion anyone could ever ask for. They kept me fully updated on everything and checked that I understood everything and checked that I was doing ok. I couldn’t thank this company enough for everything. I highly recommend, thank you everyone in the company ❤️”

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Posted 1 week ago

Thank you for sharing such a touching review. It means so much to know that you felt supported and cared for throughout. Your kind words and recommendation are deeply appreciated by everyone here. Kindest regards, Pure Cremation Team

Posted 6 days ago

“The whole team was kind, courteous and dealt with my dad’s cremation respectfully. Communication are clear, easy to understand and explained in plain English. My dad’s ashes were returned personally to my mum and she was treated with compassion and respect. We received a 5* service.”

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Posted 1 week ago

We're honoured to have supported your family and to have cared for your dad with the respect he deserved. It's lovely to learn that your mum felt treated with compassion, and we’re truly grateful for your kind words and 5-star feedback. Best wishes, Pure Cremation Team

Posted 6 days ago

“In a difficult time, the ease of each stage undertaken was, professional, caring, and as timely as possible. Our thanks to all concerned at Pure Cremation .”

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Posted 1 week ago

Thank you so much, Michael. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience. All the best, Pure Cremation Team

Posted 6 days ago

Pure Cremation is rated 4.8 based on 5,399 reviews