Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,308 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

Write Your review

Tell us how Pure Cremation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Cremation 5 star review on 16th August 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with everything.”

Helpful Report

Posted 1 week ago

Thank you for your review. It's much appreciated. Kind regards, Pure Team

Posted 1 day ago

“Thanks again for all your help and support during one of the hardest times of my life”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share this with us. We are honoured to have been able to provide the care you needed at this difficult time. We will be sure to pass on your thanks to the team. Kind regards, Pure Team

Posted 1 day ago

“All the staff were very friendly. They were very patient while I was as the were filling in all the paperwork online over the phone.”

Helpful Report

Posted 1 week ago

We are glad to know you felt that the team were able to support you with everything over the phone. It is always lovely to hear of the care the team provide to families we are trusted to look after. Thank you, Pure Team

Posted 1 day ago

“I found all the staff considerate, sympathetic and very understanding. I cannot recommend Pure Cremation enough. Thank you.”

Helpful Report

Posted 1 week ago

Thank you for your review. We are so pleased that you felt supported by our caring team, and would now recommend our services to others who are dealing with the loss of a loved one. Kind regards, Pure Team

Posted 1 day ago

“Pure Cremation were wonderful. Everything was organised in very professional manner with good communication throughout. Ryan delivered my late brother's ashes to me. He was very kind and empathetic.”

Helpful Report

Posted 1 week ago

Thank you for your kind words for the team, and for your recognition of Ryan's kindness when returning your late brother's ashes to you. He will be pleased to know he has made a difference at this time. Kind regards, Pure Team

Posted 1 day ago

“Pure Cremation were very helpful, kind and considerate. I would recommend them to anyone.”

Helpful Report

Posted 1 week ago

Thank you so much for taking the time to provide feedback following your experience. We are pleased that the team were helpful and compassionate, and you felt supported. Kind regards, Pure Team

Posted 1 day ago

“The staff at pure cremation were very helpful and sympathetic throughout our grievance.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We are honoured to have been able to support you at this difficult time. Kind regards, Pure Team

Posted 1 day ago

“Pure Cremation's were perfect for my in-laws and us as we are a very small family we couldn't have asked for anything better. Everyone has their own ideas but if you want a small private funeral, I would highly recommend PURE CREMATIONS LTD.”

Helpful Report

Posted 1 week ago

Thank you for your review. We are so pleased that you found Pure Cremation to be the right choice for you and your family. We truly appreciate you choosing us, and your confidence in recommending our services to others. Kind regards, Pure Team

Posted 1 day ago

“Simple and Easy! The process was smooth and the staff professional. The only downside was that there was no opportunity to see the deceased between the death and the transfer and if anything they discouraged me from trying. I would have liked the nature in which the person died not to have been my last memory. There was no opportunity for anyone else to pay their respects if they had wished to do so.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share your experience, especially around being able to see your loved one before they arrived in our care. We are concerned to learn this as we would always encourage families to take the opportunity, where possible, to see their loved one before they are brought into our care, as we are unable to accommodate this while someone is resting with us. So that we can look into the matter for you and better understand the circumstances, please contact us on 0800 033 7737 or info@purecremation.co.uk with your contact details, and the name of your loved one. Kind regards, Pure Team

Posted 1 day ago

“Pure Cremations handled the passing of my mother and her commital in the most sensitive and professional way, proving insight at all the different stages”

Helpful Report

Posted 1 week ago

We are pleased to hear that you had a positive experience of our service, and that you were kept up to date throughout. We appreciate you taking the time to share this with us. Kind regards, Pure Team

Posted 2 days ago

“Very nice on phone and helpfull Alison was lovely on phone”

Helpful Report

Posted 1 week ago

Thank you for your review and you kind words for Alison. She will be pleased to know that she was able to provide the support you needed at this time. Kind regards, Pure Team

Posted 2 days ago

“It’s hard to believe that things at a sad time could go so smoothly. You did everything to the letter of what you said you would . I am most impressed with the service, and I will be booking my own very soon . Thank you to all involved .”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We are pleased that you felt confident in the care we provided, and that you are now considering setting up a plan for your own arrangements. Kind regards, Pure Team

Posted 2 days ago

“Pure Cremation took the worry away when my Mother died recently. They collected her and let me know exactly what would be happening over the next few days. Eventually my Mother's remains were returned to me personally by a representative of Pure Cremation in a professional yet sympathetic way. At all times I was kept informed and now we can celebrate my Mothers life, knowing she was looked after well for her final journey.”

Helpful Report

Posted 1 week ago

Thank you for your review. We are so pleased to hear that we were able to provide the support and care you needed at this difficult time. We wish you all the best with your plans to celebrate you mother's life. Kind regards, Pure Team

Posted 2 days ago

“You did well for my mum anna speight l hope we get the ashar on friday”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave a positive review. We can see that we have been in contact with you in relation to your mother's ashes, but please do not hesitate to contact us on 0800 033 7737 should you have any further questions. Kind regards, Pure Team

Posted 2 days ago

“I was not sure if my husband and I had done the best thing using Pure Cremations. Now that Paul has passed and his Ashes have been delivered to me. It was the best plan. I have had time to grieve and get all the other things that needed done. I have already planned my pure cremations, the worry was taken out my hands. I have arranged a soirre to celebrate Paul’s life feels better than sitting in a church or crem being morose, he did not want that. The pure cremations team were amazing, they don’t just take your loved one away, they followed up checked I was doing ok and kept me updated with what’s going on. I would 100% recommend them.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We’re glad to hear that the plan felt right for you and that the team supported you through this time. We are also pleased that you feel confident in recommending our services to others. Kind regards, Pure Team

Posted 2 days ago

“Pure Cremation .What can I say! Absolutely Brilliant service .My husband wanted a simple cremation with no frills and no added stress to myself and my children . Pure sorted everything and kept me in touch throughout .We now have our loved one home ❤️. Thank you Pure Cremation .”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We’re glad we could support you through a simple, stress-free process and keep you informed. We are pleased you have found comfort knowing your loved one is now home with your family. Kind regards, Pure Team

Posted 2 days ago

“Helpful & efficient”

Helpful Report

Posted 1 week ago

Thank you for your review, we really appreciate it. Kind regards, Pure Team

Posted 2 days ago

“My first contact with Pure Cremation was with a lady named Dawn. My mother had just died and, as per her will, she wished to be cremated. With her having very few friends and no wish for a service, a simple cremation seemed the best. Dawn was just so helpful and I cannot thank her and the team enough. Everything was dealt with in a very sensitive and compassionate manner and it was the perfect solution for us. Thank you all so much.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We’re glad Dawn could provide the support you needed during such a difficult time, and that the process felt sensitive and compassionate for you and your family. Your kind words are greatly appreciated. Kind regards, Pure Team

Posted 2 days ago

“Sensitive and efficient service. Both of my parents decided to pre pay a plan. This made the whole funeral business so much easier. I’m very grateful that they made that decision. Thank you mum and dad.”

Helpful Report

Posted 1 week ago

Thank you for sharing this and for your kind words. We’re glad that your parents choosing to set up a pre-paid plan made things easier for you during a difficult time. Kind regards, Pure Team

Posted 2 days ago

“The staff at Pure Cremation are so polite, respectful, empathetic, helpful and always ring you when they say they will. I would like to mention Lynn who in my opinion went over & above to help me. I was all over the place when I rang, she had so much patience with me. Thank you Lynn. Highly recommend Pure Cremation”

Helpful Report

Posted 1 week ago

Thank you for sharing this and for your kind words for Lynn. We're so glad she could help and support you at this time, and that you found the team polite, respectful and empathetic. Kind regards, Pure Team

Posted 2 days ago

Pure Cremation is rated 4.9 based on 8,308 reviews