Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 7,102 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 19th May 2026

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'd definitely recommend Pure Cremation any day. We found it so easy and stress less. We're absolutely going to sign up for it as we know our funeral will be taken care of when we're gone.”

Helpful Report

Posted 1 month ago

It’s great to hear that your experience was so straightforward and stress-free. It's also lovely to read that you feel confident enough to plan ahead with Pure Cremation. Thank you for sharing your recommendation. Best wishes, Pure Team

Posted 1 month ago

“My mother passed in November 25 she already had paid for her funeral. Pure cremations were very professional from start to finish highly recommend”

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Posted 1 month ago

Thank you for your kind words and recommendation, Jackie. It's good to know that we could carry out your mother's wishes with care and professionalism. All the best, Pure Team

Posted 1 month ago

“Very pleased with Pure Cremation. They kept me informed all the way from picking up the body to the date of cremation and returning of ashes”

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Posted 1 month ago

Thank you for sharing your feedback with us. It's nice to know that you felt well-informed at every stage of care. Best wishes, Pure Team

Posted 1 month ago

“Pure Cremation were used by both my Mother and Father and have been very proffesional in every aspect They were sympathetic and curteous through out all correspondence. I would not hesitate to recommend them to any of my family and friends. Thank you Pure Cremation.”

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Posted 1 month ago

Thank you for your kind words, Anthony. We’re glad that you found us professional and sympathetic throughout, and that you’d recommend us to others. All the best, Pure Team

Posted 1 month ago

“Very easy and staff extremely helpful”

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Posted 1 month ago

Thank you for the positive feedback, Peter. It's great to read that you found our team so helpful. Kind regards, Pure Team

Posted 1 month ago

“Excellent would highly recommend they take care of everything many thanks very professional and very friendly”

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Posted 1 month ago

Thank you for your wonderful review, Stuart. We’re so glad that you felt supported by our friendly team. Best wishes, Pure Team

Posted 1 month ago

“Everything went smoothly, according to plan and it was completely stress free, which is what we needed at such a trying time. Everyone we spoke to on the phone was kind friendly, professional and patient. The value for money of this service far outweighs the cost of a full funeral. Very happy with the service. Thank you to the team.”

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Posted 1 month ago

Thank you for your kind words, Tina. It’s so good to read that the whole process felt smooth and stress-free for you. The team will be pleased to know their kindness, patience and professionalism made a real difference. All the best, Pure Team

Posted 1 month ago

“This has to be the way to go, so straightforward & in fact it was actually chosen by my deceased mother - which somehow made it quite personal. Throughout the entire process they were faultless in their service and kept me well informed every single step of the way, right up to returning the ashes back into my care. I have recommended the service to all of my friends and unsurprisingly they already knew what a great service Pure Cremation provide. The best form of advertising is positive word of mouth to build the business”

Helpful Report

Posted 1 month ago

Thank you for this great feedback. We're so pleased that you found the service to be faultless and that you would have no hesitation in recommending us to friends. Best wishes, Pure Team

Posted 1 month ago

“The team and Pure Cremations showed care and compassion always, so heartfelt and comforting.”

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Posted 1 month ago

Thank you for sharing such heartfelt feedback. It’s wonderful to read that the care and compassion from the team made a positive difference during this time. Kindest regards, Pure Team

Posted 1 month ago

“From first contact to finally receiving our Mum's ashes back, they were helpful, kind, considerate & understanding of our wishes. Thoughtful in every aspect of the process & truly made us feel like our Mum was the only person they were taking care of. We cannot thank Pure Cremation enough for making this difficult time for us all a whole lot easier. A very special thank you to Molly who was our point of call for arrangements, she kept us informed along every step & Christine who brought our Mum back to us safely & with such kind words. You all provide a wonderful service, you should be proud.”

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Posted 1 month ago

Thank you for sharing such heartfelt feedback. It’s so touching to read how supported you felt throughout, and that every step of the process was handled with care and thoughtfulness. Molly and Christine will be especially pleased to know how much their kindness and attention meant to you. All the best, Pure Team

Posted 1 month ago

“From the beginning, after our relative died, Pure Cremation helped us through all the way. They explained what was happening and kept in touch with us, by phone, every few days. They couldn't have been more helpfull, though a difficult time.”

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Posted 1 month ago

Thank you for taking the time to share your feedback. We’re glad we could support you through such a difficult time and keep you informed every step of the way. Kindest regards, Pure Team

Posted 1 month ago

“My Mother decided to use Pure Cremation for her final journey. She didn’t mention it until she had done it and I wasn’t sure if it was why I would have chosen for her. Now the day came when we needed to call Pure Cremation and so I made the call. Well from that first call until Mums ashes were returned last week the whole team were very caring and professional. Every step of the way we were informed and updated in a kind and caring way. On reflection I would whole heartedly recommend Pure Cremation and although it might not be everyone’s option, if you’re considering it they are excellent 10/10 thanks to all the team.”

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Posted 1 month ago

Thank you for taking the time to share your experience. We’re so glad that the care and professionalism of the team stood out. It's also lovely to know that you would recommend Pure wholeheartedly to others. Best wishes, Pure Team

Posted 1 month ago

“resonable priced - easy to arrange - no fuss - just what a lot of people want these days”

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Posted 1 month ago

Thank you for taking the time to share your thoughts and positive feedback. Kind regards, Pure Team

Posted 1 month ago

“Professonial, and empathetic. Excellent service from start to finish. I cant find anyting to say that is negative about my experience of Pure Cremation. The customer service is probably the best that I have ever received.”

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Posted 1 month ago

Thank you, it means a lot to read such positive feedback. Knowing that you felt supported throughout and that the service stood out to you in such a way is great to read. All the best, Pure Team

Posted 1 month ago

“I recently lost my Dad and my best friend, he was amazing. Pure Cremation treated him with so much respect and myself with kindness, They have such wonderful caring staff from the very start to the end. There are only certain people that have so much care, and Pure Cremation have chose them, and one last thing, i asked the lady who bought my Dads ashes home, how she managed her job, her answer "its a privilege" i think all the staff must be the same. Thank you Julie Daughter of Robert Daglish”

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Posted 1 month ago

Thank you for your review. It means a great deal to read how well he was cared for and how supported you felt throughout. What you shared about the colleague who returned your Dad’s ashes is especially touching. That feeling of it being a privilege is something all of the team carries with them every day. Thank you again for your kind words; they will mean a lot to everyone involved. Best wishes, Pure Team

Posted 1 month ago

“Excellent service, extremely professional, kind , understanding and empathetic. Donna and Laura were amazing throughout.”

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Posted 1 month ago

Thank you, it's really lovely to read this. Donna and Laura will be so pleased to know the difference they made. Kindest regards, Pure Team

Posted 1 month ago

“Good communication throughout”

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Posted 1 month ago

Thank you for this positive feedback. Kindest regards, Pure Team

Posted 1 month ago

“Very professional service and compassionate manner shown at all times”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad to hear that you found our team professional and compassionate at every step. All the best, Pure Team

Posted 1 month ago

“Hi still waiting for my £50 gift card”

Helpful Report

Posted 1 month ago

Thank you for bringing this to our attention. We're sorry to read that you haven't received your gift card. We've raised this with our team to look into and they will get in touch shortly. If you need to speak with us in the meantime, please don't hesitate to call us on 0800 033 7737 or you can email us at customercare@purecremation.co.uk. Kind regards, Pure Team

Posted 1 month ago

“Very polite staff. Good communication. Really nice staff. Very thoughtful. 5*.”

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Posted 1 month ago

Thank you for this lovely feedback and 5-star rating. All the best, Pure Team

Posted 1 month ago

Pure Cremation is rated 4.8 based on 7,102 reviews