Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,746 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 1st August 2025

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing looked after my Father in law and Mother in law both in the space of 11months of each other very respectful and kind highly recommend this company. Kept you informed of everything.”

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Posted 3 months ago

Thank you, Alicia, for your heartfelt review. We’re so glad to hear that we could be there for your family during the loss of your father-in-law and mother-in-law. Your recommendation means a lot to us, and we’re grateful for the trust you placed in our team. Best wishes, Pure Cremation Team

Posted 2 months ago

“Very happy with service for my dads funeral dawn who I spoke to very good at her job didnt need to worry about anything kept me updated ashes returned to my mom with care very good service thank you”

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Posted 3 months ago

Thank you so much for sharing your positive feedback. We’re thrilled to hear that Dawn provided you with the support you needed during this time. It means a lot to us that you felt cared for and supported at every stage. Best wishes, Pure Cremation Team

Posted 2 months ago

“They was very caring and kept me up to date with all that was happing, very professional company to deal with in such sad circumstances.”

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Posted 3 months ago

Thank you for taking the time to share your experience of our care. Your feedback truly means the world to us. Best wishes, Pure Cremation Team

Posted 2 months ago

“Absolutely good service from start to end the staff was so helpful and caring and the man who brought the ashes home to me thank you all so much”

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Posted 3 months ago

Thank you so much for your kind words and positive review. Best wishes, Pure Cremation Team

Posted 2 months ago

“Wonderful professional caring service received Kept me informed all the way through every detail was carried out with dignity”

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Posted 3 months ago

Thank you for your heartfelt feedback. We're so glad to learn that you felt cared for and well-informed throughout. All the best, Pure Cremation Team

Posted 2 months ago

“Pure Cremation were excellent at keeping us informed every step of the way at a time of great sadness. They were compassionate and professional throughout.”

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Posted 3 months ago

Thank you for your amazing review. We truly appreciate your kind words about the service you received. Kindest regards, Pure Cremation Team

Posted 2 months ago

“Very good from start to finish.”

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Posted 3 months ago

Thank you, David, for your wonderful review. Kindest regards, Pure Cremation Team

Posted 2 months ago

“My parents had both decided some years ago they did not want a funeral. They both opted for Pure Cremation. When my Mum passed away, it was a great relief for Dad not to have to worry about a funeral alongside everything else. Communication was easy and simple and clear and kind. They gave a first class service which finished in Mum's ashes being delivered personally to Dad less than 4 weeks after Mum passed away.”

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Posted 3 months ago

Thank you for sharing your experience of our care. We're so glad that we could make a difficult time more manageable for your family. It’s heartwarming to know that our team provided clear communication and support when you needed it most. All the very best, Pure Cremation Team

Posted 2 months ago

“I had just lost my best friend of many years & really struggled with the funeral, so when my dearest brother passed just two months later, I knew I would not cope with a traditional funeral. I was so grateful I decided to use Pure Cremation. Everything was arranged swiftly and expertly, with compassion and care. It is somewhat impersonal by nature but I will be having a memorial for my brother when I am less emotional & have come to terms with losing him.”

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Posted 3 months ago

Thank you so much for sharing your experience with us. We’re truly sorry for the loss of both your best friend and your dear brother in such a short time. It's really good to know that you felt supported with compassion and care. Kindest regards, Pure Cremation Team

Posted 2 months ago

“Very efficient! , The only thing I didn't like was pure cremation plastered on the van, I'd prefer a bit more discretion”

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Posted 3 months ago

Thank you for your feedback and kind words about our efficiency. We also greatly appreciate your feedback regarding the wording on our private ambulance. In response to feedback like yours, we’re currently in the process of removing the "Pure Cremation" wording from our ambulances. These are being updated with our more subtle lotus flower logo to ensure a more discreet presence. We really appreciate you taking the time to share your thoughts with us. All the very best, Pure Cremation Team

Posted 3 months ago

“At such a SAD, STRANGE UNBELIEVABLE TIME PURE helped and excelled at every moment throughout the procedure, especially LYNDSEY and ending with HELEN. I have to say a very big THANKYOU from myself and my family. Thankyou, James Kincaid.”

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Posted 3 months ago

Thank you so much for your touching review, James. We're honoured to have been there for you and your family. We'll make sure to pass your kind words along to Lyndsey and Helen. Kindest regards, Pure Cremation Team

Posted 3 months ago

“From the first phone call to a member of the Pure cremation team to the return of my dad's ashes, the service has been exemplary. Kind , considerate staff made the whole process stress free.”

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Posted 3 months ago

Thank you for your heartfelt review. We are truly glad to learn that our team's kindness and consideration made a difference during this time. Your feedback is invaluable to us, and we appreciate you taking the time to share your feedback with us. All the best, Pure Cremation Team

Posted 3 months ago

“We found Pure Cremation very sensitive and helpful. Would recommend to friends because it's so uncomplicated and sensibly priced. Thank You xxx.”

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Posted 3 months ago

Thank you so much for your lovely review, Julie. We’re delighted that you found our service sensitive and helpful. Ensuring a straightforward and affordable process for our families is always our goal. Take care, Pure Cremation Team

Posted 2 months ago

“I cannot fault the experience we had with Pure Cremation. Great communications throughout. Of special note, the moment the private ambulance came to collect Mum, the 2 gentlemen were deeply reassuring and respectful. Making a heartbreaking moment as good as it could be. I would certainly recommend Pure Cremation and their service.”

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Posted 3 months ago

Thank you for your positive feedback. We're truly moved to learn that our team helped bring some comfort at this time. Kindest regards, Pure Cremation Team

Posted 2 months ago

“Very kind and very professional. Kept me informed on everything. Would definitely recommend them.”

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Posted 3 months ago

Thank you so much for your kind words. It means a great deal to us that you felt supported and kept up to date throughout everything. Your recommendation is truly appreciated, and we're honoured to have been able to support you. Best wishes, Pure Cremation Team

Posted 2 months ago

“Pure cremations were fantastic kept up to date communication was great you felt still in control followed every instruction very helpfull”

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Posted 3 months ago

Thank you for taking the time to share your experience with us. Your feedback means the world to us and it's great to know you felt in control with regular communication from our team. Best wishes, Pure Cremation Team

Posted 3 months ago

“Very professional service, 100% recommend, amazing service from everyone xx thank you so much Terry”

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Posted 3 months ago

Thank you so much for your positive feedback. We’re glad that you would recommend us based on your experience. All the best, Pure Cremation Team

Posted 3 months ago

“Very pleased with the service from start to finish. Professional and friendly staff with regular updates.”

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Posted 3 months ago

Thank you so much for your feedback. We’re delighted to hear that you were happy with the service from beginning to end. It's great to know our team was both professional and approachable, and that you received regular updates. Kindest regards, Pure Cremation Team

Posted 3 months ago

“An excellent service provided thankyou. You kept us informed of the process at all times and worked around our holidays when returning Ashes. Certainly to be recomended”

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Posted 3 months ago

Thank you for your lovely feedbcak We’re so glad we could keep you informed throughout and accommodate your holiday plans when returning the ashes. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. All the best, Pure Cremation Team

Posted 3 months ago

“Very friendly, kept me well informed of stages etc. dignity and respect all the way.”

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Posted 3 months ago

Thank you so much for your wonderful review. We're pleased to hear that you found our team friendly and informative during such an important time. Best wishes, Pure Cremation Team

Posted 3 months ago

Pure Cremation is rated 4.8 based on 5,746 reviews