Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,155 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 16th August 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service will use again when the time comes 10/10”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience, Paul. It's good to know you were pleased with the service and would choose us again. Kind regards, Pure Team

Posted 3 months ago

“Pure Crematorium supplied an excellent service. They took all the worries and panic of the situation away. They took charge of the situation and kept us updated at every move. They are a third of the cost of a traditional funeral. I recommend them to everyone.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience and for your recommendation. We are pleased to read that our team were able to take away some of the worry and uncertainty. It's also good to know you felt confident in the service provided and found clear value in the support we offered. Kindest regards, Pure Team

Posted 3 months ago

“It was easy to set up, and unfortunately, we had to use the service very shortly after. The team were helpful at every stage and kept us informed as needed. If you are looking for a simple cremation with little fuss but all the respect and communication needed in those times, Pure Cremation fit the bill. I recommend them.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience and recommendation. We’re glad to hear that setting up the plan was straightforward and that our team was able to support you and keep you informed. All the best, Pure Team

Posted 3 months ago

“Lovely, caring service with brilliant communication.”

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Posted 3 months ago

Thank you so much, Linda. We are really pleased to read your comments about the caring service you received and that communication was clear and supportive throughout. Kind regards, Pure Team

Posted 3 months ago

“First class service from start to finish highly recommend”

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Posted 3 months ago

Thank you for sharing your feedback. We're delighted that you found our service to be first class from start to finish and that you would highly recommend us. Kind regards, Pure Team

Posted 3 months ago

“Everything was made as easy as possible for me. Everything was explained very well and Gail who handled my husbands cremation with care and kindness made a very stressful time easier to cope with.”

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Posted 3 months ago

Thank you for your wonderful feedback. It's good to know that you felt supported by Gail with such care and kindness. Best wishes, Pure Team

Posted 3 months ago

“Outstanding, the kindness and support you all have shown is amazing.”

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Posted 3 months ago

Thank you for your kind words, Royston. We’re honoured to have supported you with such kindness and care. Kind regards, Pure Team

Posted 3 months ago

“I cannot praise this service highly enough. The car and support was exceptional. Pamela Rossiter who was our contact after my Dad passed away on Easter Sunday, was so kind and caring. I did not feel like I was just a number. She made us feel cared for. Audrey dropped my dad's ashes to us and she was just as compassionate and caring.”

Helpful Report

Posted 3 months ago

Thank you for your thoughtful feedback. We’re honoured to have supported you and your family during such a difficult time, and we’re glad Pamela and Audrey could provide the care and compassion you needed. Kind regards, Pure Team

Posted 3 months ago

“Very happy with the service received from collection of my husband to returning of his ashes. Would recommend the service to other.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience, Karen. We’re so glad you were happy with the service from collection to return of your husband’s ashes, and that you’d recommend us. Kind regards, Pure Team

Posted 3 months ago

“Pure Cremations were amazing, from the time I phoned them about my mums passing to the time they bought my mum’s ashes back to me. They were extremely caring and kind, a really nice gentleman called John Delaney was my point of contact at Pure Cremations and he phoned me regularly to make sure my sister and I were doing ok at such a sad time for us. I could not have asked for a better service and will definitely use them for my own funeral when the time comes. Thank you Pure Cremations.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review, Ann. We’re so glad John and the team could support you and your sister with such care during this tough time. Best wishes, Pure Team

Posted 3 months ago

“What a wonderful company! Professional,considerate, sensitive,caring, efficient, resectful. No fuss, just support at a time when you have many decisions to navigate, all while grieving your loss. From the first contact, to return of my mums ashes Pure Cremation excelled on all levels. I cannot recommend them highly enough. Thank you Pure Cremation. You are all 5*”

Helpful Report

Posted 3 months ago

Thank you for your kind words, Sharon. We’re honoured to have supported you and your family during this time and we’re glad you felt truly cared for at every step. Best wishes, Pure Team

Posted 3 months ago

“Everybody I dealt with was so kind and helpful at this difficult time, I was highly recommend them.”

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Posted 3 months ago

Thank you for your recommendation. We’re glad we could be there for you and help during a difficult time. Kind regards, Pure Team

Posted 3 months ago

“Pure cremation acted professionally and with respect the whole way through this difficult time couldn’t recommend them enough thank you”

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Posted 3 months ago

Thank you for this fantastic feedback and recommendation. Kind regards, Pure Team

Posted 3 months ago

“The customer service was second to none. Attention to detail, kind manner, nothing too much trouble, one person to deal with, comfortable conversation over the phone, kept informed of every step of the journey and ashes delivered to the doorstep with care and courtesy. Nothing to fault.”

Helpful Report

Posted 3 months ago

Thank you for such a lovely review. We’re glad our team could provide attentive service and keep you informed every step of the way. Kind regards, Pure Team

Posted 3 months ago

“Excellent care with empathy, professional to the last. Excellent communication and when mum came home, the young lady sat with Dad for a hour, can’t thank the whole team enough, from collection to the last stage of ashes coming home, It was all so lovely, I’m going to get a plan for myself.”

Pure Cremation 5 star review on 10th May 2026

Helpful Report

Posted 3 months ago

Thank you for sharing your kind words, Debra. We’re so glad our team could support you with empathy and clear communication throughout, and that your mum’s homecoming felt so comforting. All the best, Pure Team

Posted 3 months ago

“Very professional and caring from start to finish, they did my Mum proud and couldn’t be more grateful at the saddest of times.”

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Posted 3 months ago

Thank you for your kind words. We’re glad we could support you and honour your mum during such a difficult time. Best wishes, Pure Team

Posted 3 months ago

“I liked that spoked to the same person which was very reassuring”

Helpful Report

Posted 3 months ago

Thank you for your positive feedback. We’re glad that speaking with the same person gave you reassurance during the arrangements. Take care, Pure Team

Posted 3 months ago

“The Peacey family like to thank all pure cremation and the undertakers for the way to dealt with Cyril my dad. Way we all could say our last goodbye to him by his lovely garden which he loved to out there what ever the weather was. Christine wife, me Jason his son, uncle Bob, his younger brother, sandy his daughter in-law. And wave him off on his last journey. You all helped us with everything. Which made us feel better with loss of Cyril.”

Helpful Report

Posted 3 months ago

Thank you for sharing your kind words. We’re glad we could support your family in giving Cyril the goodbye he deserved, especially in a setting he loved so much. All the best, Pure Team

Posted 3 months ago

“I'd just like to say how professional and thoughtful pure Cremation have been in regards to my mums cremation. Everything was taken care of and would recommend Pure Cremation for people who don't choose a traditional Funeral.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. We’re glad that everything was handled professionally and with the care your family needed. Kind regards, Pure Team

Posted 3 months ago

“From the moment I contacted Pure Cremation they took care of everything. Their communication was excellent and they were very supportive, explaining everything thoroughly and answering all my questions.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. We’re delighted that our team could take care of everything and provide clear, supportive communication throughout. Best wishes, Pure Team

Posted 3 months ago

Pure Cremation is rated 4.9 based on 8,155 reviews