Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,728 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Metrics

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

Write Your review

Tell us how Pure Cremation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Cremation 5 star review on 1st August 2025

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found Pure Cremation to be very professional and caring. They kept in touch when they said they would which is important at times such as these. I would recommend them.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We're really pleased to know you felt supported and that our team kept in touch just as promised. We understand that this can make all the difference during this time. Best wishes, Pure Cremation Team

Posted 1 month ago

“Excellent caring service. I lost both my parents within 20 days of each other and they helped me so much”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience of our care. We understand how losing both your parents so close together was so incredibly hard, and we’re truly honoured to have been able to support you through this time. Your words mean a lot to all of us here. All the very best, Pure Cremation Team

Posted 1 month ago

“Dealt with in a really professional and sympathetic manor”

Helpful Report

Posted 1 month ago

Thank you so much, Martin. Your words mean a great deal to our entire team. Take care, Pure Cremation Team

Posted 1 month ago

“Brilliant service throughout. All the members of the team that I dealt with were so kind and thoughtful. Highly recommend.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback. It's great to know that you felt cared for by our lovely team. Best wishes, Pure Cremation Team

Posted 1 month ago

“Very good service”

Helpful Report

Posted 1 month ago

Thank you for this great feedback. Kindest regards, Pure Cremation Team

Posted 1 month ago

“The service and advice we recieved from our first phone call and enquiry to the end from pure cremation was first class. The staff we dealt with where freindly, empathetic and always helpful, they were at all times excellent.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review, Stuart. We are delighted that you found our service to be first class. It’s great to know that you felt supported throughout the process. Kindest regards, Pure Cremation Team

Posted 1 month ago

“The team were all lovely and professional explained everything really clearly so I knew what was happening. Which reassured me in such sad circumstances. My uncle was returned hand delivered and Helen who bought him home was very compassionate and explained everything in the bag and I thank you for your assistance and this time.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We're so pleased to know you felt reassured and supported throughout, and that everything was clearly explained along the way. Helen will be especially touched to know her compassion made a difference when returning your uncle home. It was our privilege to be there for you, and we truly appreciate you taking the time to share your experience. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Very professional caring and understanding. They made dealing with a difficult time that little bit easier. Supportive and knowledgeable and very respectful. Many thanks.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic feedback. It's wonderful to know that our support helped make a difficult time that little bit easier for you. Best wishes, Pure Cremation Team

Posted 1 month ago

“From the very start Pure Cremation have acted professionally and have been very caring. They have kept in touch regularly. Every step been made very easy with their guidance and nothing has been too much trouble. My husband and I have been so impressed that we intend to take out plans for ourselves. This is to save our sons the expense and trouble at what is a very emotional time. We feel that my mother was treated with dignity and respect by their service.”

Helpful Report

Posted 1 month ago

Thank you for such an amazing review. We're truly honoured to have supported you through your mum’s arrangements and to know that you felt she was treated with the dignity and respect she deserved. It’s especially meaningful to learn that the experience gave you and your husband the confidence to make your own plans with us. Take care, Pure Cremation Team

Posted 1 month ago

“We dealt with lyndsey on the phone and she couldn't have been more conciderent of out feelings. An amazing service proved by all. Mum was well looked after and informed us every step of the way.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re so pleased that Lyndsey offered the care and consideration you needed, and that you felt well-informed and supported throughout. Your feedback truly means a lot to us and will be shared with the whole team. Best wishes, Pure Cremation Team

Posted 1 month ago

“Found the staff to be very respectful and were a great help.”

Helpful Report

Posted 1 month ago

Thank you for this positive feedback, it means the world to us. All the best, Pure Cremation Team

Posted 1 month ago

“I cannot thank you enough for the fantastic service i recieved from you. You kept me well informed with everything that was happening . Everyone i spoke to was very caring and supportive. I know my mum was well looked after and treated with dignity. The lady who returned mums ashes was a lovely lady and stayed for a chat. I will definitely reccomend pure cremation. Thank you so much.”

Helpful Report

Posted 1 month ago

Thank you so much for your touching feedback. We’ll be sure to pass your thanks along to the team who supported you through this time. Kindest regards, Pure Cremation Team

Posted 1 month ago

“They were very respectfull and did what they said and returned there ashes quickly again with respect”

Helpful Report

Posted 1 month ago

Thank you so much, Anita. We really appreciate your lovely feedback and 5-star rating of our service. Best wishes, Pure Cremation Team

Posted 1 month ago

“Although I was sceptical at first when my Mum said she had signed up for a Pure Cremation I have been so impressed by the process. From the moment Mum was collected and taken into their care, to the constant updates during her committal, and the sensitivity of the return of her ashes, I was dealt with with compassion and kindness. It has allowed us the time to organise a special celebration of Mums life with her closest and dearest friends and family. Thank you Pure Cremation for making this very sad time a little easier.”

Helpful Report

Posted 1 month ago

Thank you for your thoughtful words. We're so glad that our service gave you the time and space to plan a celebration that truly reflected your mum’s life with her dearest friends and family. Best wishes, Pure Cremation Team

Posted 1 month ago

“It was a real revelation and wonderful experience from start to finish. Pure cremation were courteous, sympathetic and respectful. I have already recommended and praised pure cremation to family and friends.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share this positive feedback with us. It’s wonderful to know that we were able to meet your expectations. Your recommendations mean a lot to us, so thank you for sharing your experience with family and friends. All the very best, Pure Cremation Team

Posted 1 month ago

“Polite pleasant and mindful couldn't ask for more”

Helpful Report

Posted 1 month ago

Thank you so much for your lovely review. We’re delighted to hear that you found our team polite, pleasant, and mindful at every step. Kindest regards, Pure Cremation Team

Posted 1 month ago

“The service they provide was brilliant!! Beyond my expectations. From my first tearful call to the man delivering the ashes they were all so respectful and kind. I highly recommend this company.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful feedback. We’re truly touched that every part of the service, from your first call to the return of the ashes, felt respectful and kind. It means a lot to know we were able to offer the support you needed, and your recommendation is deeply appreciated. Best wishes, Pure Cremation Team

Posted 1 month ago

“My aunt and uncle choose a pure cremation while this was their choice and you’ve dealt very respectfully along the Journey. I think it’s the friends and distant family find it odd not to have a service . I know with my uncle passing first his neighbours and friends found not able to say goodbye difficult. Main thing is they are now together.Many thanks”

Helpful Report

Posted 1 month ago

Thank you for sharing your thoughts with us. It has been an honour to support you and your family during this journey. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Exceeded all my expectations with the company’s sincere care and attention, professionalism and commitment to provide an exceptional service to their clients. To be highly complimented .”

Helpful Report

Posted 1 month ago

Thank you for such kind feedback. It means a great deal to know that the care, professionalism, and dedication of the team stood out to you. Your kind words are truly appreciated and will be proudly shared with everyone involved. Best wishes, Pure Cremation Team

Posted 1 month ago

“Easy to use, helpful, friendly and caring staff. My special thanks to lindsey, who was warm and compassionate. Would use again if needed.”

Helpful Report

Posted 1 month ago

Thank you for your lovely feedback. It’s so appreciated, and we’ll be sure to pass your kind words on to Lindsey; she’ll be touched to know she made a difference. We're really glad the team made things straightforward and supportive for you. Kindest regards, Pure Cremation Team

Posted 1 month ago

Pure Cremation is rated 4.8 based on 5,728 reviews