Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,986 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 8th May 2026

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant from start to finish all the people I spoke to were fantastic”

Helpful Report

Posted 3 weeks ago

Thank you so much for this feedback. We’re pleased that everything went smoothly and that our team made the process easier for you from start to finish. All the best, Pure Team

Posted 2 weeks ago

“Amazing from start to finish”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share your experience. It’s really good to read that we were able to provide an amazing service. Kindest regards, Pure Team

Posted 2 weeks ago

“I can’t fault them. Professional, respectful, and compassionate. Nothing was too much to assist in answering our questions etc.”

Helpful Report

Posted 3 weeks ago

Thank you for your lovely feedback. We’re really glad that you appreciated the compassion and professionalism shown by our team. Kind regards, Pure Team

Posted 2 weeks ago

“I Kevin wrighton I what to say pure cremation made the loss of my lovely cas a less painful experience for me and the family and will always be grateful thanks kev”

Helpful Report

Posted 3 weeks ago

Thank you, Kevin. It’s really meaningful to read that we were able to support you and your family in a way that helped make things feel a little easier during such a painful time. All the best, Pure Team

Posted 2 weeks ago

“Thank you for the cremation of my brother. Everything went perfect even the delivery of the ashes. I would like to thank you very much for all you did. Thank you.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share this. We're so glad that everything went smoothly and that you were happy with how the return of your brother's ashes was handled. Kindest regards, Pure Team

Posted 2 weeks ago

“Losing a loved one is hard enough, but kirsy was amazing. She was very caring and helpful. She explained everything to me , a step by step process. She also kept me informed throughout the whole time. Thankyou so much xx”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share this. We're so pleased that you found Kirsy to be caring and supportive. Best wishes, Pure Team

Posted 2 weeks ago

“I cannot fault Pure Cremation for the care & attention given to my husband. All I did was make a phone call & they looked after everything. Contacted me a couple of times to let me know that all was in order. Received a call to let me know when the commital would be & then when they would returned the ashes.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing this with us. We're pleased you found the care and attention provided for your husband reassuring, and that our team kept you informed throughout. Kind regards, Pure Team

Posted 3 weeks ago

“Excellent service from this company from my initial telephone call to delivering my mum's ashes after the cremation.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing this with us. We're pleased you found our service to be excellent at every step. Kind regards, Pure Team

Posted 3 weeks ago

“A lovely helpful company to help make a sad occasion easier to deal with Thank you Beth”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share your feedback. We're pleased that we could help make a difficult time a little easier for you. Kind regards, Pure Team

Posted 3 weeks ago

“Smooth procedure, staff very helpful and sensitive.”

Helpful Report

Posted 3 weeks ago

Thank you, Richard. We're glad the arrangements went smoothly and our team were helpful and sensitive. Kind regards, Pure Team

Posted 3 weeks ago

“Nan had decided on Pure Cremation and when the time camee, I was very grateful she did. The care and service were excellent from the first contact. Staff were kind, compassionate, and respectful. They even called to check in and see how I was doing. Really wonderful people whose kindness was greatly appreciated at such a difficult time. Thank you 🙏🏻”

Helpful Report

Posted 3 weeks ago

Thank you for this delightful feedback. We’re so glad our team could provide care and support when you needed it most, and that your Nan’s arrangements brought some reassurance during a tough time. Best wishes, Pure Team

Posted 3 weeks ago

“A Very helpful team of people from the first phone call through to the ashes being delivered personally to you, the whole team came across as kind and withgenuine compassion and empathy for the situation your were experiencing, thank you”

Helpful Report

Posted 3 weeks ago

Thank you, Shane. We're glad you found our team helpful and compassionate. Kindest regards, Pure Team

Posted 3 weeks ago

“All the staff at Pure Cremations were compassionate and professional. They kept me up to datw with proceedings and kept to the timescales.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share your experience of our care. We are delighted by your positive feedback and five-star rating. Kind regards, Pure Team

Posted 3 weeks ago

“The service that the team at Pure Cremation provided was one of outstanding professionalism during an incredibly difficult time. Communication was clear and regular throughout the process, and the team handled every detail with sensitivity and care. Their thoughtful, compassionate approach removed much of the stress for our family — we couldn’t have asked for anything better. They have been absolutely exceptional from start to finish.”

Helpful Report

Posted 3 weeks ago

Thank you for this wonderful feedback. We're glad you appreciated that everything was communicated clearly and that we could take away a lot of the stress for you and your family. Kindest regards, Pure Team

Posted 3 weeks ago

“Wonderful people to deal with. took care of everything, no hassle and I am very grateful.”

Helpful Report

Posted 3 weeks ago

Thank you, Henni. It's great to know you appreciated the support of our team and that nothing was too much trouble. Kindest regards, Pure Team

Posted 3 weeks ago

“Used by both my parents. Seamless service and would recommend”

Helpful Report

Posted 3 weeks ago

Thank you for your positive feedback. We’re glad to read that the service felt seamless and that you’d recommend us. Take care, Pure Team

Posted 3 weeks ago

“A very caring company very helpful, good communication, could'nt have wished for better.”

Helpful Report

Posted 3 weeks ago

We’re so glad the team could support you with such care. Thank you for sharing your positive experience. Best wishes, Pure Team

Posted 3 weeks ago

“I had to use your services recently and the staff have been very respectful and efficient in all my dealings with you easing me through a very difficult time. Thank you.”

Helpful Report

Posted 3 weeks ago

It's good to know that we could support you with respect and efficiency. Thank you for sharing your experience and for your kind words. All the best, Pure Team

Posted 3 weeks ago

“Pure cremation were fantastic throughout the care of my dad . Updates every step of the way , and delivered dad’s ashes home personally with care and compassion . Thank you so much”

Pure Cremation 5 star review on 14th April 2026

Helpful Report

Posted 3 weeks ago

We’re so glad we could support you during this difficult time. Thank you for trusting us to care for your dad and for sharing your positive experience. Best wishes, Pure Team

Posted 3 weeks ago

“We were very pleased with the service and care given from the Scottish team following the passing of a couple within a week of each other. They worked with us to find a way to help ease the process and ensure the couple stayed close till the end and brought them back to their family together.”

Helpful Report

Posted 3 weeks ago

We’re so glad the Scottish team could support you with such care. It means a great deal to know the team worked with you to keep them together and return them to your family side by side. Thank you for your positive feedback. Best wishes, Pure Team

Posted 3 weeks ago

Pure Cremation is rated 4.8 based on 6,986 reviews