Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 7,938 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

Write Your review

Tell us how Pure Cremation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Cremation 5 star review on 1st August 2026

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pure Cremation very caring and respectful looked after my father with dignity and pride. Fantastic”

Helpful Report

Posted 2 weeks ago

Thank you, Darren. It has been an honour to support you and your family. Thank you for rating us with 5 stars. All the best, Pure Team

Posted 2 weeks ago

“The whole process was wonderful. They way my husband was referred to was respectful and I was informed of every step.”

Helpful Report

Posted 2 weeks ago

Thank you for your thoughtful words, Christine. It's good to know that every stage of care felt respectful and that you felt informed at all times about the next steps. Kindest regards, Pure Team

Posted 2 weeks ago

“Pure Cremation provide a very good service with clear communications, quick return of ashes. It’s easy to arrange and good value for money, reduced the stress of having to organise the cremation when grieving”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your experience. We’re glad that we could take care of everything for you and make things feel a little easier at this time. Best wishes, Pure Team

Posted 2 weeks ago

“Pure cremation offers first class customer service.. The process was handled with professionalism dignity and respect, would highly recommend..”

Helpful Report

Posted 2 weeks ago

Thank you for this wonderful feedback. It's great to know that we could offer the first-class service that you needed. Your recommendations are also greatly appreciated! Kindest regards, Pure Team

Posted 2 weeks ago

“Pure were brilliant from the first call made at 4am right through to the return of the ashes. Thank You.”

Helpful Report

Posted 2 weeks ago

Thank you for rating us with 5 stars. We’re delighted that you felt supported from the first call at 4 am through the return of the ashes. Kindest regards, Pure Team

Posted 2 weeks ago

“Excellent service and compassion from the staff from start to finish”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your experience, Steven. It's really nice to read that you found the service to be excellent and you appreciated the compassion shown by our caring team. Kind regards, Pure Team

Posted 2 weeks ago

“Very friendly and very helpful at a difficult time. It was all made very easy.”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely feedback, Michael. We’re glad that we could be helpful and make things easier during a difficult time. Kindest regards, Pure Team

Posted 2 weeks ago

“This was a slightly complicated service, as my mother had donated her remains to medical science so we were asked to use a local funeral director to take care of her until the University's FD collected her, and after they had finished another funeral director got involved for reasons of their contract with the University, But that was sorted out between Pure Cremation and so thanks to that we did not have to pay a 3rd set of charges. As to Pure Cremation itself, everything was handled very professionally and all the people we poke to / dealt with were excellent. Thank you.”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your experience, Timothy. We're delighted that you found everything to be handled professionally. It's also good to know that we could help you to carry out your mother's wishes. Kind regards, Pure Team

Posted 2 weeks ago

“Pure Cremation was the right decision for me following the death of my sister. We were treated with respect and I was kept informed throughout her whole journey. There were no hidden costs and everything was explained fully and all my questions answered. I would like to thank all the members of the team that I spoke to 🦋🙏”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your experience, Patricia. We're glad you felt respected and kept informed throughout and that you appreciated the fact there were no hidden costs. Best wishes, Pure Team

Posted 2 weeks ago

“I would recommend Pure Cremation to anyone because the service you provided was excellent from start to finish. You looked after Mike for me”

Helpful Report

Posted 2 weeks ago

Thank you for recommending us. It has been a privilege to look after Mike and to support you throughout. Best wishes, Pure Team

Posted 2 weeks ago

“A very good service, The staff was very kind and helpful The only disapointment to me was there was no choice of casket.”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your experience. It's good to know you found our team so kind and helpful during this time. We appreciate you sharing your feedback about the choice of coffin. Our coffins are crafted from sustainably sourced solid cedar, ensuring an eco-friendly and natural choice for a meaningful farewell. We believe in keeping things simple and authentic, which is why we don’t offer an extensive range of coffins like traditional funeral directors. Instead, we focus on providing a high-quality, beautifully crafted option that reflects our commitment to sustainability and simplicity. However, your feedback is greatly appreciated, and we have shared this with the appropriate team to take on board. If you wish to discuss this with us, please feel free to contact us on 0800 033 7737. Kindest regards, Pure Team

Posted 2 weeks ago

“I have nothing but unmitigated praise for Pure Cremation I cannot imagine how I would£ have coped without you I highly recommend your services Thank you so much for all your help”

Helpful Report

Posted 2 weeks ago

Thank you very much for your positive feedback. We’re grateful you felt supported and appreciate your recommendation. Kindest regards, Pure Team

Posted 2 weeks ago

“When my Mum informed us she had prepaid for a cremation certificate I was unsure how the process would go. However Pure Cremation still were able to make this feel like a very personal and comforting process. All steps were carefully explained, we were assigned an agent, John, who handled the application from start to finish and it all went exactly as advised it would do. The final delivery was very smooth and easy to track.”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your experience, Stacey. We’re glad to hear that the process felt personal and comforting, and that John supported you from start to finish as expected. All the best, Pure Team

Posted 2 weeks ago

“Well looked after with the passing of my dear wife.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your kind words. We’re glad to know you felt well looked after at this time. Best wishes, Pure Team

Posted 2 weeks ago

“Wonderful caring people pure kindness explained everything l felt Brian was in safe kind hands”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely words. We know how important it is to feel reassured that your loved one is being cared for with kindness and respect, and we’re so pleased that you felt Brian was in safe hands with us. Kindest regards, Pure Team

Posted 2 weeks ago

“Our family are very pleased with the service from pure cremations from start to finish. We felt we we're kept updated with what was happening and when throughout the process. Everyone we were in contact with was very professional to the very last day when they brought the ashes to our home. Even on entering our house we felt there was respect to our loved one.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing this lovely feedback. We're glad that you felt well informed at every stage and that the care and respect shown by our team, including when returning the ashes to your home, made a positive impression. Kindest regards, Pure Team

Posted 3 weeks ago

“Very straight forward, considerate and easy to sort.”

Helpful Report

Posted 3 weeks ago

Thank you for your positive feedback. It's good to know that everything felt straightforward and you found our team considerate. Kindest regards, Pure Team

Posted 3 weeks ago

“Representatives are so kind and considerate and phoned us on a regular basis to up date us or just to see how we were. Very professional and supportive. Would highly recommend.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your kind feedback. It’s lovely to hear that our team’s regular communication and support helped you feel informed and cared for throughout. Best wishes, Pure Team

Posted 3 weeks ago

“George had everything prepared & paid for. There was no qualms regarding any of his issues or extra questions for us. Everything went very smoothly no problems at all.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your experience. It’s reassuring to know that having everything prepared in advance meant George’s wishes could be carried out smoothly and that we could make everything as straightforward as possible for your family. All the best, Pure Team

Posted 3 weeks ago

“Thank you for all your support, professionalism and care throughout the whole process of my father's cremation from first contact up until the delivery back to me of his ashes, it was greatly appreciated.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share your experience. We’re sorry for the loss of your father and appreciate you trusting us to look after him. It means a great deal to know that the support, professionalism and care shown by our team was helpful at this time. Kindest regards, Pure Team

Posted 3 weeks ago

Pure Cremation is rated 4.9 based on 7,938 reviews